Harron Homes Holmewood reviews

★★★★★ 5/5

Trustpilot

We absolutely love our house on the…

We absolutely love our house on the Hawthorns in Carlton. The process from start to finish/ completion and beyond has been great. You normally get snags on a new build this is a given, but the site manager has been very good at getting jobs done for us. He genuinely wants you to be really happy with your new home when you move in. He is always happy to help where he can on site. The quality of the build is great and the site is just a really lovely site to be on. We absolutely love living here and love our home 🏠

Michelle · 25 April 2024

★★★★★ 5/5

Trustpilot

Shipley Lakeside with Charlotte

Visited Shipley Lakeside to look at the properties there. Charlotte was really helpful and explained everything we needed to know. We really enjoyed looking round the 4 bed show house and the location is very nice.

Matt · 2 February 2024

★★★★★ 5/5

Google

Really happy with our new home and the location is perfect. Thank you so much to Adale the staff before was in thorpe meadow office .You are the only reason we got the chance to book this plot. Thank you very much to Sylvia for your helps and support to solve some problems what we had the processing time.You are an excellent worth to Harron Homes. We thanks to The Manager Lee and Chris for your help and support .

Ligi · 27 March 2023

★★★★★ 5/5

Trustpilot

Brilliant company to work alongside.

Brilliant company to work alongside.As a small business owner this was a great opportunity for me, all the staff members were great, friendly and welcoming. Especially Beckiie.Communication was very easy and fast responding. Hopefully I will get the chance to work alongside Harron Homes again in the near future.Thank you Laura @Smarty's Party's

Laura · 27 September 2022

★★★★★ 5/5

Trustpilot

Victoria Heights

I attended the show home opening on Friday evening at Victoria Heights, Fixby. The show home was stunning, Jacquie and the team were friendly and knowledgeable. I bought my current home from Harron and due to the style, design and location of the new site I am considering a move!

Stephen · 8 January 2023

★★★★★ 1/5

Trustpilot

If I could put minus 5* I would

Most of the the 5* reviews are prior to moving in...that's because afterwards there's nothing good to say. After living in our house for 3+ years and the snags not done, a house rhat still wasn't water tight, I could take no more...we sold! The stress that this house brought to us almost broke us mentally. Absolutely hated every moment because of the stress harron caused. Please do not fall for the excellent sales pitch because that's the only excellent bit. These people do not know how to build houses!!! Response to their reply: what a load of rubbish, I don't own the house anymore because it just got too stressful.. so they are not sorting any issues for me. More rubbish from harron!!!

Kirsty · 15 April 2024

★★★★★ 5/5

Trustpilot

Brierley Heath (Sutton-in-Ashfield)

Brierley Heath-The sales lady is called Ann, she is a saint.I had a quick read on the other reviews and I can honestly say I've had nothing of the sort.Ann has made everything as seemless as she possibly can making it her mission to get us in our new dream home. She's an absolute pleasure to be around and will brighten your day just talking to her as she is such a unique lady. The site manager is Todd, he has a wonderfully strong Barnsley accent and is very helpful, especially when Ann shouts at him enough to get out of 1st gear 😂We've been in our house a week so far, and it's got views to die for, it has a very high standard to the finish, is close to all the local amenities and rural enough to make you feel in the country still. I've met some lovely people already and look forward to spending many many more years here.

ChazFest · 6 April 2024

★★★★★ 1/5

Trustpilot

Buy at your own expense

I wonder if HH removes most, if not all, after sale reviews because I refuse to believe that score is legit! Ofcourse the service before you purchase is amazing! The problem here is the after sale service. I genuinely believe customer services are trained to fob as many people off as possible. I also think their techniques of ignoring people/ not following up etc are used to make people give up and stop chasing! Their customer service is horrible!! Out of All the emails I sent, the only ones they responded to were the ones I cc’d their director! For those of you who want to know the type of snags you may get from purchasing your home, well my list is endless but to name few: leaks in three rooms, no expansion joints on our brick walls, unfinished brick wall at the back of the house, garden is a tip!, staircase that has been fitted by a 5 year old! Actually that’s an insult to 5 year olds and don’t get me started on the finishing touches!! Keep going though HH, instead of giving up, I will hit you with a court order in few months!! 👏🏼Update: deliberately left my full name and email address so they can validate my review/ confirm it’s genuine! Update 4 April- customer services is getting worse by the day. Most people working for Harron homes are leaving, no responses to email, and no action has been taken on the back of this review..

Maha · 4 April 2024

★★★★★ 1/5

Trustpilot

Lack of Customer Care

Since purchasing our home in Highfield Manor in July 2023 we have had nothing but issues. From a forklift truck driving into our car (parked on the driveway) to missing bolts on manholes in the back garden. We had a contact on site who was brilliant and helped sort out a few of the initial problems (including the ones detailed above). However it seems this gent has now left the company and we are at the mercy of the Customer Care Team. My initial email to them detailing a list of issues was back in December 2023. To date I have not had one single response from the team. That’s 110 days so far with zero response. I am honestly appalled by the lack of customer service post completion. My advice would be to ensure any snags/issues are brought to the attention of the on-site teams within the first few weeks. And God help anyone who experiences any problems after this time.

Charlene · 2 April 2024

★★★★★ 1/5

Trustpilot

Homes look very inviting from visiting…

Homes look very inviting from visiting the showroom ,and all the detailed marketing, just take a few steps back and do your own Due Dilligance and dont bother using Harron s Solicitor s as they are not working for your best interest. It is painful sorting out your snags and very time consuming and they are all major snags …. Just be warned !

Simon · 22 December 2024

★★★★★ 5/5

Trustpilot

Shipley lakeside

We complete in early feb and have been very happy with the whole process :) we went with the solicitors recommended by Charlotte and found them to be very responsive and quick! Overall a very smooth process and very happy with our house!! Site team seem to be very good at responding to snags so far

Izzy · 25 February 2026

★★★★★ 4/5

Trustpilot

Well looked after by Sales Executives

We booked an appointment quite a while ago, at Shipley Lakeside on 6 June 2022. The Sales Executives Amanda and Charlotte were very helpful and spent time with us to show us what was available and how we could tailor a house to our requirements e.g. available upgrades etc. We were treated very well.

Mark · 13 June 2022

★★★★★ 5/5

Trustpilot

Fabulous service from Julie at Harron…

Fabulous service from Julie at Harron Homes Wickersley we have just reserved our plot on the paddocks and Julie has been so thorough, we are so excited to move into our new home and thank you for everything! We found Julie to be Professional, friendly and patient with helping us find our perfect family home.

Louise · 24 April 2022

★★★★★ 5/5

Trustpilot

Amazing experience and will recommend

Jacquie made my experience of buying my first home very smooth. I felt very nervous. She helped me through the paperwork, including getting in touch with a mortgage broker. Gave me choice of colours and products available. Everything was up and completed within 2 week.

Aska · 6 May 2023

★★★★★ 5/5

Trustpilot

They went above and beyond!

Jacquie was absolutely fantastic. Here customer service went above and beyond. She was personable, and made the experience extremely pleasant and comfortable. Highly informative and clear with her instructions. Could not recommend much higher!

Alexander · 7 February 2024

★★★★★ 1/5

Trustpilot

Still no change plot 123 fargrangemeadows

Still no change from appalling customer service,despite assurances from Nicola Downie (now gone) and others snags still outstanding they haven’t even bothered responding to my last email 10/12/24 I shouldn’t have believed there hollow promises about how they’ve changed this is a company that has no concept of what customer service means BEWARE don’t let it happen to YOU worst customer experience ever

Alan · 27 December 2024

★★★★★ 1/5

Trustpilot

It’s all seems really good when you are…

It’s all seems really good when you are buying a house but wait untill you have problems after wards the customer service will NOT and I mean will NOT be bothered to sort it out I have posted few review about my stone missing, and my drainage not being sorted out it’s been a year now how horrible and disappointing and disgusting and the leak that is just not been touched is this that they have still not done anything about it alway false problems as usual. My stuff around the house has not been still sorted out what is Harron Holme playing at. People are posting 5 star reviews but this is NOT true my awful horrible experience will not make me silent untill my issues are sorted otherwise I will keep taking action upon action even how far it goes. I have paid a lot of money and the customer team dose not care Harron Holme dose not care. I called the office 3 weeks ago and they said they will email me about someone coming to sort the leak out it’s been 4 weeks no email no phone call absolutely NOTHING.

Ghazala · 15 March 2024

★★★★★ 5/5

Trustpilot

Great Professional Service

My very first experience with Harron Homes and what can I say? the team at Nottinghamshire were absolutely fantastic. Very efficient & very professional . I was very nervous moving area as I did not know what to expect. Alister was friendly and polite. Answered all questions and gave me all the information I needed along with his team Paul (A.M)& Paul (S.M).

Ms · 3 August 2020

★★★★★ 4/5

Trustpilot

Just reserved a plot at the Bilsthorpe…

Just reserved a plot at the Bilsthorpe Chase development and the sales assistant Hannah has been great to work with, and is very responsive to any questions/emails we have had. Praying this service level continues once we have moved in

Danielle · 1 September 2023

★★★★★ 5/5

Trustpilot

Alison at Harron Homes is so…friendly, knowledgeable.

Alison at Harron Homes is so lovely, friendly helpful,knowledgeable and she made us feel so comfortable from the minute we entered showroom office.

Julia · 23 February 2026

★★★★★ 5/5

Trustpilot

We booked our first home with Harron…In Mansfield

We booked our first home with Harron homes in Mansfield. Sales executive Alistair was very welcoming and was helpful to sort our doubts and gave a clear picture of how it’s going to be like. He guided us through out our buying process and we believe Harron homes will keep up their words towards the property. Eagerly awaiting for our dream home.

Annie · 26 October 2020

★★★★★ 5/5

Trustpilot

Super!

Recently moved in to Highfield Manor. I have to say the process from reserving with Jane to the after care with site manager Matt and his team have been amazing, any minor issues have been resolved immediately. The team have gone above and beyond especially with Phil who has been excellent sorting the snags. Really happy customer - thank you

Charlotte · 8 April 2021

★★★★★ 5/5

Trustpilot

Jacquie from Victoria Heights is an…

Jacquie from Victoria Heights is an outstanding estate agent. Her professionalism, expertise, and dedication were evident throughout our interactions. She made the process smooth and efficient, providing valuable guidance. I highly recommend her services.

Muhammed · 14 January 2024

★★★★★ 5/5

Trustpilot

Jo and Julie were very informative

Jo and Julie were very informative, friendly and professional. We were made to feel at ease and that nothing was too much trouble. Thank you for everything and we look forward to living in our new Harron Home

Mrs · 13 October 2023