Every review we hold for the Holmewood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJob well done!
Very pleased with the entire Avant team from start to finish... Joe, Rob Claire, Vicki, Dean, Laura and Andy. I feel very valued as a customer... listened too, my needs taken into account...issues looked into attentively. I'm also very very pleased with the end product, the house....modern design and high quality finishing...
Josephine · 8 January 2021
★★★★★ 5/5
TrustpilotExcellent service
Excellent service . Excellent communications and professionally handled so far .
Victor · 28 September 2024
★★★★★ 5/5
TrustpilotLovely property
Lovely property, after viewing we deliberated our decision and decided the open plan wasn’t for us especially with a dog which loves the outside
Toni · 29 January 2024
★★★★★ 5/5
TrustpilotGreat performance
Being respectful towards customers and showing that you understand and care about solving customer problems is one of your strongest traits and is truly inspiring!
Fatemeh · 6 January 2024
★★★★★ 5/5
TrustpilotWouldn’t hesitate to buy from Avant again
Couldn’t recommend an Avant home enough. First class interiors, perfect layouts, exceptional customer service before and after completion. Thank you!
Sian · 25 November 2020
Agent replied · 12 June 2024
Thank you for your review SianYour review says it all really, and is exactly what we hope all our customers experiences feel like.Thank you for taking the time to share with usKind RegardsAvant Homes
★★★★★ 1/5
Trustpilot5 years into a new build with this…
5 years into a new build with this company and I am onto my third leak this year causing damage to my ceiling. Customer services are not interested
Daniel · 23 October 2023
★★★★★ 5/5
TrustpilotWe went to look at the new homes at…
We went to look at the new homes at cullingworth The young girl was very helpful and informative.
Linda · 17 May 2024
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Andy Jones fixed a shower tray issue in Penicuik that was pending for a while.
Daphne · 15 May 2024
★★★★★ 5/5
TrustpilotNever considered a townhouse before!
The townhouse we viewed has definitely given us food for thought and we really appreciated the reception given by your representative, Holly, who was professional, friendly, courteous and informative.
Customer · 17 September 2023
★★★★★ 5/5
TrustpilotPeter from avant is very helpful and…
Peter from avant is very helpful and very knowledgeable on facts and figures. Anything he didn’t know he soon got the answer. Would recommend.
Marshall · 13 January 2024
★★★★★ 5/5
TrustpilotImpressive service
Good service provided by Lewis! Hope we can buy a new home soon.
Puddy · 2 August 2024
★★★★★ 1/5
TrustpilotHorrendous company
Horrendous company, always cutting corners and don’t fix defects. We had 8 separate leaks in our property and even now 3 years down the line they haven’t fixed everything up. Avoid at all costs
Matthew · 3 April 2023
★★★★★ 5/5
TrustpilotClear and patient communication in…
Clear and patient communication in trying to get me a viewing. Great welcome on arrival, no pressure sell and very helpful. If plot is in my timescale I will buy from Avant for sure
Steve · 27 March 2023
★★★★★ 5/5
TrustpilotBathroom Silicon Repair
Andy arrived at time arranged. Very professional and personable. Very good experience.
Mr · 9 August 2024
★★★★★ 1/5
TrustpilotTerrible
Handle with care they take your money then leave you high and dryThey siliconed my induction hob in broke my worktop then ran away from responsibility for itBuy from somebody else
Pete · 22 June 2023
★★★★★ 5/5
TrustpilotSales rep was brill
Sales rep was brill, shared a lot of information gave us exactly what we needed.
Mustafa · 15 June 2024
★★★★★ 5/5
TrustpilotBella,
Summer Field Development Bella Was very helpful and informative.Explained the options available to us and answered all our questions clearly.Great employee and good customer service.
David · 18 November 2023
★★★★★ 5/5
TrustpilotDavey the joiner sorted my doors for me…
Davey the joiner sorted my doors for me no bother no mess and polite
Geoff · 26 June 2024
★★★★★ 5/5
TrustpilotVery good experience with our initial…
Very good experience with our initial viewing of the plots available, returning in the next few days to discuss next steps.
Suzanne · 10 February 2024
★★★★★ 1/5
TrustpilotWe purchased a house from Avant
We purchased a house from Avant, they changed the spec without telling us half way through.Lots of faults with the house and the repairs are very bad.Customer service is poor. Would not recommend
Lauren · 7 April 2023
★★★★★ 4/5
TrustpilotStaff was friendly and was able to…
Staff was friendly and was able to guide us
Princy · 14 September 2024
★★★★★ 5/5
TrustpilotThe sales lady Georgia she is…
The sales lady Georgia she is professional in the way she has dealt with us, not only she answer our questions professionally, she is patience and has genius customer service skill.
Serena · 2 June 2023
★★★★★ 5/5
TrustpilotWarm welcome
Warm welcomePlenty of time given for a viewing
Vaz · 30 September 2024
★★★★★ 1/5
TrustpilotDisgraceful
Awful customer service. Lies throughout the whole process. If you want a new house in 2025 then with all means buy now with Avant and it might be ready, otherwise don't waste your time. Utter shambles.
James · 21 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.