Trusted Agent profile
★★★★★
25 reviews across 1 platform
Suite 607F, The Big Peg, Vyse Street, Hockley B18 6NF
Lets Live's Hockley office at Suite 607F is rated 4.4 out of 5 across 25 reviews on 1 platform, including 25 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Hockley office, from every platform, shown as written. First names only.
5/5
GoogleThe agency of dreams! From viewing to move in Olivia was so helpful! Rebecca and Ellie also helped me along the way too, the easiest process i have ever experienced. Referencing was completed in a day and i was ready to pay the deposit and first months rent, key collection followed 2 days after. My now property had a complete deep clean prior to my move in which also made my move in a lot easier, couldn’t recommend this letting agency enough for a landlord or tenant!
5/5
GoogleWe have used Lets Live for years to find tenants for our property and they have always been great. Our tenants have all been excellent and the service provided by Ellie and Olivia has been so smooth and helpful - from helping us find tradespeople to sort the flat, to quickly finding a tenant and arranging the lease. Many thanks - totally recommend.
5/5
GoogleAmazing service, couldn’t fault them at all! Every question i had the team Rebecca, Olivia and Ellie were eager to answer and were unbelievably helpful! I have rented multiple times and i have never experience such a quick turn around process that Let’s Live provided!
5/5
GoogleWe have worked with Ellie from Lets Live, for well over 14 years. We have also just worked with her colleague Rebecca to secure another tenant - and she is just as amazing to work with. Brilliant company, trustworthy and get the job done quickly and with no fuss. Thanks again for all your help.
5/5
GoogleEllie and team are fantastic to deal with. They always answer their emails and phones promptly. Have great contacts for maintenance and cleaners.
5/5
GoogleI have been renting through lets live for about 2 years now and can honestly say they have been amazing and by far the best letting agency that I have ever used..moved to Birmingham 10 years ago and have experienced other agencies but lets live stand head and shoulders above the rest.keep up the excellent work guys.
5/5
GoogleEllie was always prompt and very helpful in finding our first home in Birmingham UK, coming from Dubai to UK and finding the first home to move in was no easy task but Ellie managed every detail at every stage promptly and we are happy we …
5/5
GoogleI would highly recommend this company. In particular, Ellie was absolutely brilliant. Extremely easy to get hold of and very flexible for viewing times.
5/5
GoogleEstate Agent horror stories are a dime a dozen, so imagine my friends' surprise when I started praising my latest (and current) estate agency! Initial viewing was pleasant with a friendly agent who was honest and knowledgable about the property and area. Once I made my decision on renting the property, the registration process (okay the online form can do with a facelift) was easy, and I was awestuck by how quickly I received confirmation - something that'd often take a whole week with other agencies. Prior to moving in the communication (mostly over email) were excellent, the fees were transparent and reasonable (on par with all that I've come across); the inventory was the best I've seen with great details (and pictures) of every problem with the property so I could sleep easy the first night without nasty surprises. After moving in, I had a couple of problems (broken washing machine and leaking tap) that were resolved pretty quickly (although one took longer due to complications of my holiday); other minor problems that I wished to resolve I was allowed to with quick email exchanges. Overall it's really the friendly nature of the staff that stuck me the most - it feels like I'm renting from real people who're invested in giving a good service, instead of a souless agency like most. Keep up the good work!
5/5
GoogleWe have been dealing with Lets Live for a while now, Ellie has been fantastic. Very helpful and easy to deal with. Highly recommended!
5/5
GoogleI've just spoken with Rebecca and she was really helpful with all my queries. Thanks Rebecca!
5/5
GoogleWe decided to use Lets Live to manage the rental of our apartment based on both a string of positive reviews and a personal recommendation. We couldn't have made a better choice. Ellie and Kezia have both been a pleasure to work with - really reliable and proactive. Their communication is first class and the peace of mind they offer us is priceless. Can't recommend them highly enough.
1/5
GoogleStay far away from this company if you’re a tenant. They have tried to take our whole £2000+ deposit.
5/5
GoogleFirst class service. Kezia, Ellie and the team make letting properties stress free.
5/5
GoogleI have experienced Lets Live's phenomenal work ethic in both a personal and professional capacity and I have always found them to be friendly, knowledgeable and they represent some excellent properties. Time and time again they go beyond the call of duty to help secure the right person for the right property. Truly remarkable really.
2/5
GoogleThese agents were decent overall during our tenancy. However, DO NOT use the cleaning service they offer upon vacating the property. They will damage the property and will then deduct the costs from your deposit.
5/5
GoogleLets live have now successfully rented my 3 bedroom house out for the 4th time in 3 years almost seamlessly, with virtually no loss of rental! The staff are always attentive and efficient. Meetings are always on time and met with a glorious smile! I can recommend highly!!
5/5
GoogleCame out of there way to show us round a property on the same day of enquiring and the whole process was smooth and easy! Definitely recommend!
5/5
GoogleOne of the best estate agents I have dealt with in Birmingham, bar none. A great service from start to finish during my eighteen month tenancy. A great team! Highly recommended.
5/5
GoogleEstate Agent horror stories are a dime a dozen, so imagine my friends' surprise when I started praising my latest (and current) estate agency! …
5/5
GoogleLets Live have found us excellent tenants over the last few years with no issues.
5/5
GoogleTotally professional and always ready to assist.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lets Live's Hockley office has 25 reviews across 1 platform: 25 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Lets Live is rated 4.4 out of 5 across all 25 reviews, and 4.4 out of 5 on Google from 25 reviews, checked 9 October 2026.
Lets Live, Suite 607F, The Big Peg, Vyse Street, Hockley B18 6NF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.