Every review we hold for the Hinckley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJan had recently sold our house for us and helped us to find a new home too. The most helpful, kindest and friendliest lady, always helping us with questions and genuinely caring about us and what is right for us and our family with young children, she has made this whole process so much easier and pleasant, we will recommend Jan to everyone who needs an amazing estate agent.
Josh and Josie xx
Josie · 6 July 2025
Agent replied · 11 August 2025
Thank you both so much. Its nice to hear that my efforts are appreciated. You have been a pleasure to work with and so glad you found your ideal new home. I'm sure you will all be so happy there.
★★★★★ 5/5
GoogleJan was brilliant from day one, she was honest with us on the value of the house and the price to sell quickly if that is what we wanted. She has been extremely understanding when situations have arisen requiring us to remove the house from the market. Even though we didn't finish the process I would recommend Jan to anyone looking to sell
Cassie · 12 July 2025
Agent replied · 24 August 2025
Thankyou Cassie for the lovely review. Its been great working with you.
★★★★★ 5/5
GoogleWe've been working closely with Jan in our quest to find the perfect property, and we couldn't be more impressed with their dedication and professionalism.
From the moment we connected with Jan, they've been proactive, attentive, and incredibly knowledgeable about the local market. Despite not having closed a deal yet, their commitment to helping us find the right property shines through in every interaction.
Jan has been diligent in understanding our needs and preferences, providing valuable insights and guidance throughout the property search process. Their willingness to go above and beyond to ensure we find a property that aligns with our requirements is truly commendable.
What sets Jan apart is their genuine care and empathy towards our situation. She has taken the time to listen to our concerns and have been incredibly supportive every step of the way.
Although we haven't closed a deal yet, we're confident that with Jan's expertise and dedication, we'll soon find the perfect property. We highly recommend Jan to anyone in search of a reliable and trustworthy estate agent.
Thank you for your outstanding service, Jan
Viral · 11 October 2024
Agent replied · 15 June 2024
Hi Viral
Your review was incredible, thank you so much!!
★★★★★ 5/5
GoogleJan is a really friendly, professional, enthusiastic and dedicated estate agent and we are really enjoying working with her during the process of selling our property.
She is incredibly knowledgeable about her industry and is really prompt and eager to help with any enquiries we have. In fact, she stands apart from other estate agents as she is genuinely interested in people's wants/needs and eager to help people achieve them. She has taken the time to give us invaluable advice about the current property market, how to best showcase our home, explained current market trends in the area and even given detailed advice and helped us to make an offer on a prospective property we were interested in.
We highly recommend Jan if you are looking for an expert ally in the inevitable ups and downs of selling a property in today's market! She is honest, enthusiastic and it's so nice having a friendly voice at the end of the phone that is so eager to help and give us her expert and experienced advice while we are in the process of selling our home.
Rachael · 11 October 2024
Agent replied · 15 June 2024
Hi Rachael & Paul Thankyou for your kind review. There is nothing better that knowing your efforts are appreciated. I am always here should you need anything. Thankyou both so much!
★★★★★ 5/5
GoogleWe have bought a house via haart estate agents. Jan was the estate agent, she went above and beyond our expectations consistently. She kept us informed throughout from before viewing. She met us on a Saturday to get our IDs checked as weekday work hours were challenging for us. She chased throughout the chain and got queries answered very quickly when asked. She got back to us very quickly whenever we emailed or called. She was absolutely exceptional throughout we've never come across an estate agent who is as good as her before, if you want to work with Haart Hinckley make sure you request Jan.
Nicky · 11 October 2024
Agent replied · 24 August 2024
Thankyou so much Nicky for your kind review. I really appreciate it. I am so excited for you both and hope the house is everything you dreamed of. Looking forward to handing over the keys this week.
★★★★★ 5/5
GoogleMy wife and I are currently in the process of selling our house with Haart. Our house renovation was almost complete and we had plans to sell later in the year but after receiving a letter from Haart, we decided to enquire and Jan gave us the confidence to proceed. Our house has been on the market for less than a week and Jan has already been able to secure us a number of viewings and an asking price offer, despite there still being a number of finishing touches left to complete on the renovation. Jan has been fantastic so far and very attentive, answering all our questions and advising us how best to proceed. I will come back to update the review once we complete the sale, but so far we are very happy and are confident that this will continue.
Goodersxx · 11 October 2024
Agent replied · 24 August 2024
Thankyou so much Tom, i will obviously do my best to get a sale secured as soon as i can for you both.
Thankyou again
★★★★★ 5/5
GoogleJan is fantastic. To say she is amazing at what she does seems like an injustice - she is so much more. She is extremely knowledgeable, compassionate, patient, fast, and efficient in all aspects of the process. What could have been a stressful and frustrating process has been an absolute breeze thanks to Jan. We are greatly appreciative of her help and dedication to her work - you cannot go wrong with her on board. Thank you Jan.
Liam · 20 October 2024
Agent replied · 22 October 2024
Thankyou so much Liam, your feedback is really kind and so important to me. I am always here if you need anything moving forward.
★★★★★ 5/5
GoogleAsked for a Valuation as we are still in mid stream of renovations, getting ready for the sales market . Jan came with her years of knowledge for help & advice & the all important Valuation , friendly advice & a good chat , which has now spurred us on to complete.
Many Thanks
Helen & Samantha Watt
H · 29 June 2025
Agent replied · 26 December 2025
Thankyou both so much. Its lovely to know that you are happy with the service so far. Look forward to speaking to you again. Thankyou
★★★★★ 5/5
GoogleJan is a real Star. We are trying to move 180 miles to an area we don't know - due to the service we have received the stress has been reduced. The personal and supportive service offered by Jan at Haart has been outstanding. Nothing seems too much, I have learnt a lot about the areas and houses in them. I know that with Jans advice and help we will find our new home. Thank you Jan.
Katy · 20 September 2024
Agent replied · 22 October 2024
Thankyou Katy, i really appreciate your feedback. I hope you find the new home you both deserve.
★★★★★ 1/5
Google09.04.2026 - update! Even after 'apparently being removed from their call list' they are hounding me again! - this is a breach of GDPR! I have never supplied you with my details and have asked you to STOP contacting me on multiple occasions.
Keeps ringing and ringing and ringing me even after talking to me about a property I don't even own or live at!!! I've blocked about 5 various numbers. Harassing.
Fleur · 10 April 2026
Agent replied · 26 December 2025
I'm so sorry you have been disappointed with the amount of calls you have received. I genuinely have only called you twice. I have removed your details from my system
★★★★★ 5/5
GoogleExceptional Service from Jan at Haart!
We recently purchased a property through Haart, and our estate agent, Jan, was truly remarkable throughout the entire process. She consistently delivered on her promises and became our go-to person for getting things done. Even outside regular hours, Jan was there to assist us, always friendly and genuine. Thanks to her efforts, the entire experience was significantly less stressful. We highly recommend Jan and Haart!
Dan · 11 October 2024
Agent replied · 24 August 2024
Thankyou so much Dan, it has been wonderful working with you. I cant wait to meet up this week for key hand over. I hope the house brings you so much joy XX
★★★★★ 5/5
GoogleJanine was great to deal with when offering on a property. When it came to the nitty gritty when things were feeling like they were slow moving she was able to get answers and clarify where things were at in the process. Really pleasant to deal with and definitely understands the market well. As a buyer I can't fault her
Lee · 11 October 2024
Agent replied · 15 June 2024
Thankyou Lee You've been a first class buyer, always here to help if you need anything in the future.
★★★★★ 5/5
GoogleJan from Haart Hinckley is brilliant! She came to value my mums house and she made us feel at ease the whole time she was there. Would highly recommend her for selling and even buying a property as she has so much knowledge and knows exactly what she is talking about!
Becca · 11 October 2024
Agent replied · 15 June 2024
Hi Becca Thankyou so much for your kind review. Your feedback is so important to me. Thankyou
★★★★★ 5/5
GoogleHighly recommend Jan at Hinckley Heart. If you want someone with year's of experience and an abundance of marketing knowldge, served with a personal, friendly approach and enthusiastic about buying and selling, then look no further!
Jan is never too busy to listen and to take action.
Really impressed, thanks Jan.
J · 11 October 2024
Agent replied · 11 October 2026
Thankyou Julie, i really appreciate your kind review
★★★★★ 5/5
GoogleThroughout the process of my sale Jan has been very supportive.
She has been brilliant at keeping me informed & advising me when needed.
Highly recommend Jan to anyone looking to buy or sell a property.
Tom · 25 February 2025
Agent replied · 18 May 2025
Thankyou so much Tom. Its always lovely to hear clients reviews. I am so happy you are pleased so far.
I'm always here if you need anything.
★★★★★ 5/5
GoogleOur experience so far is very positive. We arranged a viewing without any hassle and met Jan at the property. She knew the property itself which made the guided tour work for us! The thing that impressed was her knowledge. She clearly articulated the steps we need to take as one might expect but she also had good knowledge of the local area. We checked that out later and it was as she said. It is early days but, based on our experience so far, we intend to continue with Haart.
Philip · 16 April 2025
Agent replied · 22 October 2024
Thankyou Philip, it has been a pleasure trying to find a home for you. Hopefully you have found the one!!
★★★★★ 5/5
GoogleJan is a very experienced and knowledgeable Estate Agent, who clearly understands the market and its fluctuations. We found her to be professional and expedient with her appraisal of our property . Communication has been excellent with very quick feedback on viewings.
Debra · 11 October 2024
Agent replied · 15 June 2024
Thankyou Deb for your amazing review. As you know i really appreciate your comments
★★★★★ 5/5
GoogleHighly recommend Jan at Hinckley Heart. If you want someone with year's of experience and an abundance of marketing knowldge, served with a personal, friendly approach and enthusiastic about buying and selling, then look no further!
Jan is never too busy to listen and to take action.
Really impressed, thanks Jan.
Julie · 16 April 2024
Agent replied · 15 June 2024
Thankyou Julie, i really appreciate your kind review
★★★★★ 5/5
GoogleJan was fantastic with the process of viewing houses, and whilst we didn’t end up buying through Jan, her local knowledge and expertise was great.
Jacob · 16 April 2025
Agent replied · 15 June 2024
Thankyou Jacob. I hope you've found the perfect house.
★★★★★ 5/5
GoogleJanine was extremely helpful and gave us so much time and advice. We didn't feel pressured and felt like she really understood what we were looking for and needed. Thanks for all your help! ⭐
Joe · 11 October 2024
Agent replied · 15 June 2024
Thankyou Joe for your lovely review.
★★★★★ 1/5
GoogleTried ringing 12 times over the course of the morning and couldn't speak to anyone from the actual Hinckley office. I was then told by the call centre to 'go and visit them if I needed them'..
Adam · 10 October 2026
★★★★★ 5/5
GoogleHad our valuation meeting today with Janine from Haart Hinckley, and so excited to get our property on the market with her. We had a lovely meeting and felt like she really understood the market and how best to advertise our property for sale. She asked lots of questions about our future position, and advised solicitors for us to use. We feel really optimistic and feel like we are in the best possible hands with Janine, as well as her being a very lovely person who was a pleasure to talk to. Really recommend using Haart and Janine and are confident we will update the review in the future with a sale with her expert help!
Amy · 11 October 2024
Agent replied · 15 June 2024
Thank you Amy for your lovely comments.
★★★★★ 5/5
GoogleJanine was very polite and very helpful would recommend
Andrew · 25 July 2025
Agent replied · 26 December 2025
Thankyou Andrew
I hope you enjoy your new home.
★★★★★ 1/5
GoogleIm not sure about renting but as far as sales go, i dont think they could sell water to a dying african. Very bad communication between them and the home owners, i nearly went and drove to the house to discuss it with the owners directly. Well, 6 months later, i have a house and they are still trying to sell that property, now at a reduced price, they really missed the ball on that one
Bill · 11 October 2024
Agent replied · 22 October 2024
Im not sure this is a client that i recall. If you would like to call me, i'd be happy to discuss your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.