Every review we hold for the Hinckley office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google(From a Landlords perspective) - Highly Recommended ! - We're just over two years into our relationship with the team at Bradgate having moved from another agent locally. They offer a reliable, efficient and trusted service that I genuinely cannot fault. Having experienced the turmoil of a very different operation previously, we're pleased to be able to rest easy that our properties are in capable hands with the established and professional team led by Leigh in Burbage.
David · 30 July 2022
Agent replied · 30 July 2023
Thanks for your kind words David, it’s appreciated.
★★★★★ 1/5
GoogleCan't review them properly as they essentially ruined the past few months by constantly waisting my time during looking for a property. The agents we dealt with are an absolutely pathetic excuse of people.
First issue we had, saw a property, was told we could view it. After 3 times, they couldnt apparently get the keys off the tenant. Fair enough I guess. Finally. 3 weeks later! We got a call, offered us a viewing. The viewing was 48 minutes away in GOOD traffic. I called to clarify the viewing was on, as they'd been pretty useless before. The agent said yes. Upon arriving to the house, after 2 hours in traffic because the only viewing they had was at 6pm. The agent called me, when I was outside, and told me they still didn't have the keys, after I called and checked. As if that was remotely okay, he didn't apologise. Neither did the agency. So all in that day, I spent over 3 hours driving and a full tank of fuel because of these idiots. Then to add to it (it gets worse haha) the property was taken off the website. THEY DIDN'T TELL ME, after arranging another viewing?!! And I found out myself. You have to question how that even happens. Because it isn't normal.
So, we booked a viewing for another property, to which yet again???! The agent didn't turn up. The worst thing is they've lost so much money as I prefer pairing rent advance. So I tend to put down a year's straight up.
I do not understand how these idiots operate, but it obviously isn't properly. The few I delt with are incompetent and are better suited to working in primark. Not handling important issues.
Brent · 31 July 2019
Agent replied · 30 July 2023
Hello B Fris, Sorry you've had a bad experience with our agency, if you could let me know which property you were due to view and i'll investigate further.
★★★★★ 5/5
GoogleCompletely working digitally I mean every work had been online through the email or call , saving your time for finalize your next move .
I really appreciate their team specially thanks to adrian Wray,
We just move this new house and find problem with boiler and toilet flush.
I just reported this problem over their repair website and they put this on higher priority and by one day one contractor came and solved it out.
Super working style,fast solution, immediate response,no need to go through any physical meeting (just for viewing if you need).
First agency I could recommend to all .
Once again thank you for your help and support.
Taiyaba · 30 July 2022
★★★★★ 1/5
GoogleI saw a property online and send them query and then after sometime I get a email that this property’s rent is increased now. This is nt good if u put a decent property with decent rent and then u get many queries then u increased the rent suddenly, this is not professional
Sahil · 30 July 2021
Agent replied · 30 July 2023
Hi thanks for your review I’m sorry we haven’t met your expectations. We listed the property in good faith at the original rent, the Landord has asked us to increase the rent as he feels it’s worth more, we emailed all interested parties so as not to mislead them. Apologies if this has upset you.
★★★★★ 5/5
GoogleBest estate agents in Leicestershire, Adrian one of the Directors is so lovely and understanding and approachable, thank you Bradgate Lettings for your exceptional service and for looking after me :)
Farha · 1 April 2021
★★★★★ 1/5
Googleabsolute cowboys. They represent Slum Landlords and will not hesitate in using strong arm tactics to get out of doing any maintenance. If you are looking to rent a commercial property, keep well away from this company and stick to a reputable letting agent that has morals
Saj · 29 May 2020
Agent replied
Mr Bhayat as you know we only collect the rent for the Landlord, we do not manage the maintenance on the property as you ahve a full repairing Lease, although we did arrange a roof repair to help with your initial dispute which I understand has now been resolved. You have since made rental payments therefore I beleive this matter is closed.
★★★★★ 5/5
GoogleBefore I retired my work brought me into contact with many letting agents throughout the Leicester area and during that time I was always impressed by the friendly and professional manner of Bradgate staff.
So that when I became a landlord myself they were the obvious choice to manage my property.
During the years that I have used Bradgate I have always been confident that they are looking after my interests and therefore I would be more than happy to recommend Bradgate Lettings to anyone.
Les · 31 July 2019
★★★★★ 5/5
GoogleFrom initial conversation, sourcing a tenant to drawing up contracts, Everything was carried out in a most professional manner. The staff were also a pleasure to deal with. Would highly recommend.
James · 27 September 2018
★★★★★ 1/5
GoogleCan't review them properly as they essentially ruined the past few months by constantly waisting my time during looking for a property. The agents we dealt with are an absolutely pathetic excuse of people.
First issue we had, saw a …
B · 27 September 2019
Agent replied
Hello B Fris, Sorry you've had a bad experience with our agency, if you could let me know which property you were due to view and i'll investigate further.
★★★★★ 5/5
GoogleBradgate Lettings looked after my grand parents house and gave exceptional service. Leigh and his team are excellent and we will continue to recommend and use them.
Michael · 27 September 2017
★★★★★ 1/5
GoogleI have been living in the same property for 18 years. I have twice reported molds in the property and have been ignored. Just over four weeks ago I asked for a replacement door fob after I lost my keys, I am still waiting for that fob. Not a good experience!
Tendai · 1 April 2023
★★★★★ 1/5
GoogleFor two weeks I had water coming through my ceiling, unable to even turn the lights on at night. When I asked for a modest refund in rent I was flatly refused.
Lewis · 28 June 2020
Agent replied
Lewis, strange 1 star review, you rented between Dec 2014 until the Landlord sold the property in Dec 2017.
★★★★★ 5/5
GoogleAmazing experience with Bradgate Property Services, really friendly, great service, open and if I’m honest some of the best investment advice, we’ve ever been given.
I found them to be honest, when you are looking to make such investment you totally need transparency.
I would not hesitate to recommend Bradgate Property Services, long may our relationship continue.
Thanks to the team for all your sound advice
Body · 31 July 2019
★★★★★ 5/5
GoogleEfficient and friendly experience starting my tenancy with Bradgate Lettings. All paperwork is timely and accurate. They also have good connections with partner firms that offer great rates on their products too. My previous agents were horrendous so this is a very pleasant and welcome change. Looking forward to a new chapter in my new apartment.
Ashley · 30 July 2020
★★★★★ 5/5
GoogleI would like to thank all the team at Bradgate Property management and especially Mr Wray, in this difficult period. I had an issue with my boiler and they rectified this issue very quickly and eased my worry. A wonderful company who I highly recommend. Thank you and God bless you all. D Greendale.
Debbie · 28 July 2020
★★★★★ 5/5
GoogleVery smooth and organised agency.
From property viewings, signing the initial contract, helping with maintenance queries and so on - Bradgate have been a brilliant agency to let from.
If you're looking for a stress-free letting agent in Leicester, I'd highly recommend giving this company a bell.
Pauline · 28 June 2020
★★★★★ 5/5
GoogleLovely house, friendly service from all staff at Bradgate, they are very responsive to any queries and they have been very helpful with any issues. Having been treated very badly by previous agents it is a refreshing change. Thank you - great service!
Rebecca · 27 September 2019
★★★★★ 5/5
GoogleIf you're looking for some where to live in Leicester, affordable and decent. Give Bradgate a call, been in my place for over 6 years and no problems. Stay safe and be kind 🌞 …
Michael · 30 July 2021
★★★★★ 5/5
GoogleAmazing experience with Bradgate Property Services, really friendly, great service, open and if I’m honest some of the best investment advice, we’ve ever been given.
I found them to be honest, when you are looking to make such investment …
Kelly · 27 September 2019
★★★★★ 5/5
GoogleBradgate Property management team have been great! Being a first time letter, they helped me through the entire process and got me into my place with no hassles. I would recommend them to anyone and everyone if I could.
Kyle · 30 January 2020
★★★★★ 5/5
GoogleBest agent in Leicester. I’ve used them for many years and they’re honest, hard working and the team are simply amazing. If you’re a landlord and / or tenant I’m certain you will have a positive experience with Bradgate!
Umesh · 27 September 2019
★★★★★ 5/5
GoogleHighly recommend Bradgate Property Management, very professional and responsive team. I had an issue with my shower, one phone call and it was sorted straightaway. Thank you
Amber · 27 August 2020
★★★★★ 5/5
GoogleGreat service. Well maintained properties. Any concerns have been dealt with promptly. I work with many estate agents and Bradgate have stood out as the best in all areas.
Lindsay · 27 September 2018
★★★★★ 5/5
GoogleVery slick professional service from this company for our rental properties. I would have no hesitation is recommending the team at Bradgate Property Management.
Aileen · 28 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
