Trusted Agent profile · Hilton

Morris Homes Ltd Hilton reviews

4.2

★★★★★ Great

858 reviews across 3 platforms

Deerwood Fold, Lucas Lane, Hilton, DE65 5FL

Part of Morris Homes Ltd, see every office.

Morris Homes Ltd's office in Hilton, at Deerwood Fold, is rated 4.2 out of 5 across 858 reviews on three platforms, including 2 Google reviews rated 5.0.

Google logo

5.0 / 5

2

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

855

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hilton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Faultless experience

Faultless experience. Karen from Sales and Barrie from customer care at Upton Dene have been nothing but helpful from start to end. First time buyer given clear guidance from day 1 and delivered on all expectations.

Kathryn · 4 March 2021

5/5

Trustpilot

Had a great experience with Morris…

Had a great experience with Morris Homes when purchasing our first home. Pam, the sales advisor, is always welcoming and very helpful. Looking forward to moving in now

Isabel · 26 June 2022

5/5

Trustpilot

The whole process of buying a house…

The whole process of buying a house with Morris has been excellent and our sales lady was brillThey have done what they said they would and more very friendly staff from the sales to the site team

Paul · 22 October 2020

1/5

Trustpilot

Its mad to think you get a longer…

Its mad to think you get a longer warranty period for £500 TV than you do buying a half million pound house. 2 years is a joke. NHBC doesnt cover much

Daz · 22 November 2021

1/5

Trustpilot

Awful- do not buy

We bought a new 5 bed house on Greenlakes rise, what an awful experience so far, so many major things wrong with the house, no proper checks done before we moved in, they should be ashamed

Coughtrey · 28 October 2020

4/5

Trustpilot

The sales lady was lovely and very…

The sales lady was lovely and very helpful given that we just dropped in on spec

Dave · 16 June 2023

1/5

Trustpilot

Very Disappointed/poor quality

1. Misleading Marketing/Advertising/Brochures.2. People at the top not in touch with ground level operation and quality.3. Very poor workmanship/attention to detail.4. Poor quality.Very disappointed, I thought Morris Homes was one of the better quality developers!

Mote · 31 October 2020

5/5

Trustpilot

Very responsible

Very responsible, caring and kind. I received the keys earlier than expected. They arranged the house more beautifully than I expected. I recommend.

Liuba · 11 October 2022

5/5

Trustpilot

Excellent efficient friendly

Excellent efficient friendly and professional service

Sue · 19 January 2024

1/5

Trustpilot

do not buy a white painted house

do not buy a white painted house, the paint continues to blister and then fall off house - :( NHBC refuse to do anything and all white painted houses affected

David · 28 June 2021

5/5

Trustpilot

Had a chat with Jess and Lynn and they…

Had a chat with Jess and Lynn and they have been very helpful from the start.

Mayur · 25 February 2023

1/5

Trustpilot

FAKE 5* REVIEWS THROUGHOUT

Fake reviews with 5*. Look at March 2021 when there’s a surge of 5* reviews to cover all the 1* below. Absolute disgrace. Scammers with shoddy builders and shoddy aftercare

Lando · 25 March 2021

4/5

Trustpilot

Good communication

I had a few problems leading up to moving in but I must admit that everyone I spoke to at Morris listened to me and worked with me to resolve them

Ashleigh · 19 November 2020

5/5

Trustpilot

So helpful

So helpful! The team are always on hand whenever we need them! Made the moving in and setting up process so much easier!

Georgie · 25 April 2022

5/5

Trustpilot

Great customer service

I've had great customer service from both Jan Ankers and Ann. They're both very knowledgeable and helpful with any queries I've had.

Paul · 2 June 2022

1/5

Trustpilot

This company is awful in their…

This company is awful in their aftercareIncompetent and totally inefficient They don’t return calls especially to do with snagging issues to do with poor workmanship

Ian · 8 November 2021

1/5

Trustpilot

Terrible

Terrible. Sales team point blank lied to sell us the house. Senior management are rude.Will the site manager is the only good person at Morris homes. Disgusted with our service.

Alex · 21 October 2020

5/5

Trustpilot

Couldn't be happier

So far so good. Great sales team. Fantastic care and attention from the team with regards to the few snags that we had. Nothing was too much for them.

Richard · 21 October 2020

5/5

Trustpilot

Very helpful sales advisor (Tracey)

Rating only, no written review.

Steven · 25 May 2026

1/5

Trustpilot

Who’s giving these con artists 5*?

Shocking so called “customer care”. Very dismissive and unapologetic. Snag list that would be better written on a scroll then here. Would not recommend

Lando · 17 February 2021

5/5

Trustpilot

Very happy with are Morris homes new…

Very happy with are Morris homes new home, everyone is so kind and caring when asking questions and have any little problems!

Lisa · 25 February 2021

4/5

Trustpilot

Delay with move due to covid (not…

Delay with move due to covid (not Morris fault) , once in some minor snags but all sorted quite quickly. Overall very happy

Waite · 23 October 2020

5/5

Trustpilot

Honest Sales Experience

Great first impression from a down to earth sales person Sharon.

Stephen · 1 October 2022

5/5

Trustpilot

thankyou so much Mooris homes for…

thankyou so much Mooris homes for everything you do turning house in to our home!

Prit · 5 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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