5/5
Faultless experience
Faultless experience. Karen from Sales and Barrie from customer care at Upton Dene have been nothing but helpful from start to end. First time buyer given clear guidance from day 1 and delivered on all expectations.

Trusted Agent profile · Hilton
★★★★★
858 reviews across 3 platforms
Deerwood Fold, Lucas Lane, Hilton, DE65 5FL
Part of Morris Homes Ltd, see every office.
Morris Homes Ltd's office in Hilton, at Deerwood Fold, is rated 4.2 out of 5 across 858 reviews on three platforms, including 2 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Morris Homes Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hilton.
Every review we hold for the Hilton office, from every platform, shown as written. First names only.
5/5
Faultless experience
Faultless experience. Karen from Sales and Barrie from customer care at Upton Dene have been nothing but helpful from start to end. First time buyer given clear guidance from day 1 and delivered on all expectations.
5/5
Had a great experience with Morris…
Had a great experience with Morris Homes when purchasing our first home. Pam, the sales advisor, is always welcoming and very helpful. Looking forward to moving in now
5/5
The whole process of buying a house…
The whole process of buying a house with Morris has been excellent and our sales lady was brillThey have done what they said they would and more very friendly staff from the sales to the site team
1/5
Its mad to think you get a longer…
Its mad to think you get a longer warranty period for £500 TV than you do buying a half million pound house. 2 years is a joke. NHBC doesnt cover much
1/5
Awful- do not buy
We bought a new 5 bed house on Greenlakes rise, what an awful experience so far, so many major things wrong with the house, no proper checks done before we moved in, they should be ashamed
4/5
The sales lady was lovely and very…
The sales lady was lovely and very helpful given that we just dropped in on spec
1/5
Very Disappointed/poor quality
1. Misleading Marketing/Advertising/Brochures.2. People at the top not in touch with ground level operation and quality.3. Very poor workmanship/attention to detail.4. Poor quality.Very disappointed, I thought Morris Homes was one of the better quality developers!
5/5
Very responsible
Very responsible, caring and kind. I received the keys earlier than expected. They arranged the house more beautifully than I expected. I recommend.
5/5
Excellent efficient friendly
Excellent efficient friendly and professional service
1/5
do not buy a white painted house
do not buy a white painted house, the paint continues to blister and then fall off house - :( NHBC refuse to do anything and all white painted houses affected
5/5
Had a chat with Jess and Lynn and they…
Had a chat with Jess and Lynn and they have been very helpful from the start.
1/5
FAKE 5* REVIEWS THROUGHOUT
Fake reviews with 5*. Look at March 2021 when there’s a surge of 5* reviews to cover all the 1* below. Absolute disgrace. Scammers with shoddy builders and shoddy aftercare
4/5
Good communication
I had a few problems leading up to moving in but I must admit that everyone I spoke to at Morris listened to me and worked with me to resolve them
5/5
So helpful
So helpful! The team are always on hand whenever we need them! Made the moving in and setting up process so much easier!
5/5
Great customer service
I've had great customer service from both Jan Ankers and Ann. They're both very knowledgeable and helpful with any queries I've had.
1/5
This company is awful in their…
This company is awful in their aftercareIncompetent and totally inefficient They don’t return calls especially to do with snagging issues to do with poor workmanship
1/5
Terrible
Terrible. Sales team point blank lied to sell us the house. Senior management are rude.Will the site manager is the only good person at Morris homes. Disgusted with our service.
5/5
Couldn't be happier
So far so good. Great sales team. Fantastic care and attention from the team with regards to the few snags that we had. Nothing was too much for them.
5/5
Very helpful sales advisor (Tracey)
Rating only, no written review.
1/5
Who’s giving these con artists 5*?
Shocking so called “customer care”. Very dismissive and unapologetic. Snag list that would be better written on a scroll then here. Would not recommend
5/5
Very happy with are Morris homes new…
Very happy with are Morris homes new home, everyone is so kind and caring when asking questions and have any little problems!
4/5
Delay with move due to covid (not…
Delay with move due to covid (not Morris fault) , once in some minor snags but all sorted quite quickly. Overall very happy
5/5
Honest Sales Experience
Great first impression from a down to earth sales person Sharon.
5/5
thankyou so much Mooris homes for…
thankyou so much Mooris homes for everything you do turning house in to our home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Morris Homes Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hilton.