Trusted Agent profile · Hilton
★★★★★
858 reviews across 3 platforms
Deerwood Fold, Lucas Lane, Hilton, DE65 5FL
Part of Morris Homes Ltd, see every office.
Morris Homes Ltd's office in Hilton, at Deerwood Fold, is rated 4.2 out of 5 across 858 reviews on three platforms, including 2 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Morris Homes Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hilton.
Every review we hold for the Hilton office, from every platform, shown as written. First names only.
5/5
TrustpilotBeen in and reserved our house today
Been in and reserved our house today Pam was a great help went through everything with us made it all so easy highly recommended now all we do it wait until our new family home is ready roll on January
5/5
TrustpilotGreat customer service!
Just bought a Morris home in rugby and absolutely love it. Alison held my initial appointment to look round the house before reserving and was SO helpful. She was happy to answer any questions and got back to me with any that she couldn’t fully answer at the time. Since reserving to completion both Alison and Pauline have been great at talking me through everything in the house and helped solve any problems I came across - which weren’t many at all. Absolutely love my new home and I couldn’t recommend Morris homes, and Alison & Pauline if you’re looking in rugby!
4/5
TrustpilotNew morris home review
We have been delighted with our new home. There have been no serious issues other than the eflourescence that has formed on the brickwork since the purchase. A few minor issues were corrected effectively and speedily. However the white residue that has formed on the brickwork has not been resolved. Lizette in the sales office has been professional,helpful and supportive throughout.
1/5
TrustpilotTerrible
Terrible, definitely not a 5 star builder as we were advised upon reserving our home. You raise snags and they take months to book the relevant work in, some of the operatives don’t bother turning up on the date booked. The operatives either leave work unfinished or make the snags worse. You then have to wait even longer chasing customer care for the work to be booked back in which takes another few months. I’m pretty sure morris are just trying to drag out the process until we are out of our warranty period. Morris just try to build as many houses as quickly and cheaply as possible. The only good reviews listed on trust pilot are ones of people who have only reserved a house and not even moved in yet. All the problems start after they take your money and are moved in.
1/5
TrustpilotAwful customer care
We have had numerous issues with our house which have taken the best part of a year to resolve and when repair work has been booked in their contractors do not turn up. I have taken time off work multiple times now and this issue keeps happening. Unreliable customer care and no apologies or offers of goodwill provided at all.
5/5
TrustpilotLynne was perfect she left no stone…
Lynne was perfect she left no stone unturned in helping me and my family We had a spot on experience we was buying a new house else where but will now buy hear Thank you so much
5/5
TrustpilotHampton water
This is our second time buying with Morris homes. Rob Conlan was our advisor today and was very transparent which is refreshing.
1/5
TrustpilotAbsolutely horrendous customer…
Absolutely horrendous customer experience!!! You will be told not to worry as you’re covered by NHBC warranty. Check out the NHBC warranty reviews on trust pilot to get an idea for the type of company your warranty is with! 1.3 out of 5 if you’re interested!We had multiple issues with our property with 2 major issues. It took 3 years to sort one issue out in which time we did not have a usable garden. The other issue after 4 years is still not resolved and despite proof the house does not meet NHBC recommendations Morris have said it’s not a problem. I think most people with a young family would agree that a freezing cold bathroom that’s constantly full of condensation leading to black mould on the walls and ceiling is a problem. Not Morris homes and their managing director though. I’d hate to count the time I’ve wasted on dealing with them. Numerous hours waiting in the house for snagging appointments, hours on the phone dealing with snags and hours/days/weeks dealing with hundreds and hundreds of emails!Horrible, stressful and time consuming customer experience.
5/5
TrustpilotExcellent support at Rivington Park…
Excellent support at Rivington Park site.After our recent visit to the site we have found the service from Paula first class. We receive regular calls with updates and checks if we have any queries regarding the purchase of our new home. Nothing is too much trouble and her support and guidance makes what can be a stressful time much easier.
4/5
Trustpilotour experience
the quality of the fitting and fixtures are very good.it would have been 5 stars except for insuffcient socket outlets especially in the kitchen/diningarea, also no shaver socket.not one toiletry cupboard which made life difficult when we first moved in .otherwise we love the house house and Morris homes have been excellent.
1/5
TrustpilotHorrendous after purchase treatment
Was considering buying in the area, but bought from a different developer. So glad we did as St George's estate has been left looking horrendous with unfinished roads, parks abandoned with exposed plastic matting and Weeding all over. Considering some of the houses cost £500k + it would appear that Morris have abandoned the residents with no care for them.
5/5
TrustpilotReally great service from Jess and Lynn
Really great service. Jess and Lynn were superb. Very detailed and helpful. Smooth process from handover of keys. They kept to deadlines and were transparent. Thank you for making a home purchase feel so smooth and stress free
5/5
TrustpilotMorris Homes - Wintringham
We recently completed on our new home at a Morris Homes development in Wintringham, St. Neots. The warwick is like a dream home, amazing planning and very well built. Our sales contact was Angela and she came up with the exact offer that we needed to go ahead with this property. She was very helpful throughout connecting us with the mortgage broker and the solicitor. Angela responded to our queries quickly all the time and was very helpful to follow up on our behalf with the mortgage advisor and solicitor as required. We are very happy with the service we received and with our new home. Thank you very much!
5/5
TrustpilotLovely site
My wife and I visited the site and viewed the show home which was very well presented. Lizette at Broadacre was very helpful, and explained everything that we needed to know.
5/5
TrustpilotAngela at Wintringham has been…
Angela at Wintringham has been absolutely brilliant in helping select and personalise our new home, very happy with the quality, communication and speed of the build. Looking forward to moving in!
5/5
TrustpilotHampton Water
Visited the Hampton Water site, Rob was very helpful and informative
5/5
TrustpilotAs a man of many words
As a man of many words, I struggle to find the words to describe Chris Walton from morris homes.
1/5
TrustpilotAbsolutely disgraceful that this…
Absolutely disgraceful that this company has put the barker street car park in the hands of a rogue scammers ( read trust pilot or Google reviews) sickening, is this to get your revenge on people of Shrewsbury that didn’t want your hotel, you are the worst thing about Shrewsbury.
5/5
TrustpilotAlready three weeks in our lovely brand…Morris homes Kettering
Already three weeks in our lovely brand new house.Morris homes staff have been very supportive and friendly .All items in the house have been of a very good standard.I would definitely recommend buying property with Morris homes .Thank you so much Mortis homes team in Kettering .
5/5
TrustpilotFirst time buyer
As a first time buyerMy experience from showroom till date have been above and beyond.All the staff on and off site have been so friendly honest and helpful. The house is amazing, there was a couple of small issues due to me being picky I asked for a touch up on a cupboard door and they delivered straight away with out questions.I have thoroughly enjoyed my buying process with Morris homes, from meeting Lynne and Jess and going through this process with them till the end with Scott as well, and can't recommend them enough.Even to today's date they are ensuring we're okay Scott even turned our outside tap off for the cold period as he knew we would probably forget.It's also lovely seeing friendly faces everyday and being waved at, it's like being a part of a community.
5/5
TrustpilotLovely experience with Lynne super…
Lovely experience with Lynne super insightful definitely recommend speaking with her !
5/5
TrustpilotLovely development with beautifully designed houses.
Lovely development with beautifully designed houses. Sales advisor Geeta was extremely knowledgeable, polite, helpful and not at all intimidating.
4/5
TrustpilotWe visited Morris Homes development in Kineton.
We visited Morris Homes development in Kineton in Dec. 2023 to view two properties. We were warmly welcomed by the sale representative who provided most of the information we needed on the development and in particular on the property we liked. We have now booked a second appointment to view the site once again before we make a decision albeit not in a position to buy yet.
5/5
TrustpilotExcellent customer service from Jess & Lynne
Excellent customer service from Jess and Lynne, they are very knowledgeable & went above and beyond to deliver a great service.We fully recommend Shelbourne for the quality, fantastic attention to detail presented to us.Anthony & Diane
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Tell us what you need and we'll put you in touch. Morris Homes Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hilton.
