Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleTelephone not answered. Left message, no one gets back. Very difficult to get hold of right person. Used to be better.
V · 10 December 2022
Agent replied · 9 December 2024
Dear Vesna, I am sorry to hear that you didn't receive a call back and in turn are disappointed with our service. I have checked our answerphone and all staff in the office and no message has been received so i'm not sure what has happened here. We pride ourselves on our communication and always returning calls and emails within 24 hours. If you could please give me a call I will personally make sure your enquiry is dealt with. Suzy - Director
★★★★★ 2/5
GoogleTelephone not answered. Left message, no one gets back. Very difficult to get hold of right person. Used to be better.
Vesna · 10 November 2022
Agent replied · 9 November 2024
Dear Vesna, I am sorry to hear that you didn't receive a call back and in turn are disappointed with our service. I have checked our answerphone and all staff in the office and no message has been received so i'm not sure what has happened here. We pride ourselves on our communication and always returning calls and emails within 24 hours. If you could please give me a call I will personally make sure your enquiry is dealt with. Suzy - Director
★★★★★ 5/5
GoogleTownsends were great from arranging a viewing of the property to sorting out all the paperwork. They were really quick to respond to any queries and always friendly and helpful.
Anand · 23 May 2024
★★★★★ 5/5
GoogleVery good and helpful . Honest approach
Michael · 3 April 2025
★★★★★ 5/5
GoogleVery professional company. I was looked after by Suzy and Emily who I'd recommend to Landlords as they really respond to potential tenants.PositiveResponsiveness, Professionalism
Martin · 10 November 2021
Agent replied · 9 November 2024
Dear Martin, It was a pleasure working with you as well thankyou for your positive review. Best wishes. Suzy - Director
★★★★★ 5/5
GoogleExcellent service from the whole team. Would definitely recommend Townsends. Personal and efficient service.
Sue · 10 November 2022
Agent replied · 9 November 2024
Dear Sue, Thank you for the positive review, we are pleased to have provided a helpful and efficient service. If you need any help in the future please don't hesitate to contact us. Best wishes Suzy
★★★★★ 5/5
Googlefamily orientated advice, sue the director threw in cleaning for free, at the end of the last tenancy. very kind and helpful advice. Thank you Townsends
SARAH · 11 November 2019
Agent replied · 9 November 2024
Thank you for the 5 star review, we are so happy that you had a good experience with Townsends.
★★★★★ 5/5
GoogleFriendly, understanding and professional. I would highly recommend for a stress free process. Impressed by the culture of the team. Good sense of the market and are genuinely proud of the area they serve.
Abhi · 16 April 2023
★★★★★ 3/5
GoogleFriendly estate agents
D · 10 November 2022
Agent replied · 9 November 2024
Dear Anand, Thank you for you positive review we like to offer service with a smile :-)
★★★★★ 5/5
GoogleI have found Townsends to be very professional, informative and efficient in securing my first rental. Suzy, especially, has been fantastic throughout the whole process.
Rina · 11 November 2019
★★★★★ 5/5
GoogleCourtesy and professionalism
Stefano · 11 November 2019
★★★★★ 5/5
GoogleRating only, no written review.
Ivan · 16 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Meshaal · 10 November 2022
Agent replied · 9 November 2024
Dear Meshaal, Thank you for your 5 star review. - Suzy - Director
★★★★★ 5/5
GoogleRating only, no written review.
Hidayatullah · 10 November 2020
Agent replied · 9 November 2024
Thank you for your 5 star review . Best wishes - Suzy - Director
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 11 November 2019
Agent replied · 9 November 2024
Dear Andrew, Thank you for your 5 star review. Best wishes. Suzy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
