Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRed Pad Estate Agent
★☆☆☆☆
I have had an absolutely terrible experience with Red Pad.Their service has been completely unprofessional, unhelpful, and unreliable. We have been struggling to remove tenants from our property, and instead of assisting us properly, they have been nothing but uncooperative and evasive.
Despite repeated requests, they failed to provide us with updates on when they spoke to the tenants or even confirm if they had done so. They never gave us a clear timeline, leaving us in the dark about the whole process. Their incompetence and lack of action directly led to us losing our case in court for property possession, causing us significant financial and emotional stress.
It is clear that they have no concern for landlords or their responsibilities. If you are a landlord looking for a reliable and professional agency, avoid them at all costs. Their negligence has cost us dearly, and we would never recommend them to anyone. Useless and completely untrustworthy.
Muzammil · 24 March 2025
★★★★★ 5/5
GoogleI asked them for an advice on buying my first property as I was very confused. They guided me through the entire process and cleared all my doubts. They even gave me all the contacts I needed and provided me the information I needed to buy my first home. Really appreciate the staff.
Mark · 6 October 2025
★★★★★ 4/5
GoogleI had very good experience with this agency while renting the property, specially Basit is amazing guy, who helped me through out my tenancy for 18 months.
BUT, after vacating the property its been more than two months now and I am …
Imad · 17 April 2024
★★★★★ 5/5
GoogleI cannot praise Redpad estate agent highly enough. A special thank you to Basit and Matin who have made the whole process faultless. Them and the redpad team are superstars. They go above and beyond to make sure everything goes according to plan. We did our research and had three quotes Redpad were the best value wise too.
Abdul · 17 April 2022
★★★★★ 5/5
Googlereally happy with the service they have provided. Redpad Estate Agent made moving very easy for us the process was very professional. another very good service that they provide they answer the phone out or business hours to help out landlord and tenant keeping engaged all most the time Thank you Redpad Team. 😊 …
Abdullah · 25 October 2019
★★★★★ 5/5
GoogleOne of the best estate agents in town. The staff is super friendly and professional. They answered all my questions and even went out of their way to ensure everything was smooth and stress free. Highly recommended!
Hamad · 24 January 2025
★★★★★ 1/5
GoogleI have known this state agent for all most for 3 years I have rented houses from them when I was rented they asked my iD
And i gave them my photo ID and I just find that they sold my Id’s to some sarafi mean people they send money to Afghanistan and I asked them but they didn’t say anything to me but I know they this state agent sell Afghani ID to them and they do money laundering by your name so please don’t give them your photo ID thanks
Shafiq · 24 October 2021
★★★★★ 5/5
GoogleR SADEQ
Extremely well- led &managed!
Excellent service especially during difficult time of Covid 19. However I must say one of the staff ( Matin) have been very helpful always listened to any concerns that we may have had. Professional, proactive team with great communication throughout, making the process as seamless as possible. One of best agents I have used and would highly recommended and use them again in the future . REDPAD AGENCY YOU'RE ANSWER OF OUR PRAYERS
THANK YOU ALL!
Ramzeea · 24 October 2021
★★★★★ 5/5
GoogleHad a great experience! super helpful great advise given. Sold my house successfully.
I recommend to friends and family, due to low fees and great experience.
Thank You Very Much!!PositiveQuality, Professionalism, Value
H · 24 October 2021
★★★★★ 5/5
GoogleRented out a house and I do not regret a single thing. Thank you Team Redpad! An amazing with an amazing manager. Everything was quick and easy.PositiveResponsiveness, Quality, Professionalism, Value
Schatje · 24 October 2021
★★★★★ 5/5
GoogleOne of the best estate agents in town. Cheap and a variety of properties available. My friends have rented from this place and recommended me. Glad to rent from them.
Safiullah · 9 February 2025
★★★★★ 1/5
GoogleWorst agency I ever had to deal with. We had couple broken things in our rented house and we had to call them for months almost everyday
Austilija · 19 December 2024
★★★★★ 5/5
GoogleFrom the time I called as enquiry to the time we finalised everything, honestly, it’s was a great journey of Pro/fast/creative which’s generally missing avenue in Real Estate Market.
I thank you all for the great experience of service given us by REDPAD and their super-Hero team.
You well have my recommendation to others.
HahsemPositiveResponsiveness, Quality, Professionalism, Value
Saeed · 24 October 2022
★★★★★ 5/5
GoogleI would like to thank the letting team for going the extra mile to help us find the perfect property at the right time. Their professionalism, integrity and hard work ethics are very much appreciated. They were very supportive, patient, and responsive throughout the process of our moves- Thank you!!! I highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Murtaza · 24 October 2022
★★★★★ 5/5
GoogleHighly professional staff. Customer service is on point. Been with them from the last 3 years. Totally recommended
Hassan · 22 January 2025
★★★★★ 5/5
GoogleI had good experience with Redpad Estate Agents while i was searhing house for me . They helped me in every way they could. The staff is really professional and polite. They provide excellent service. They are the star of Hays town.PositiveResponsiveness, Quality, Professionalism, Value
Gurvinder · 24 October 2022
★★★★★ 5/5
GoogleI have been with redpad only few weeks and work done professionly. special thanks for basit nazari and the manager👍PositiveProfessionalism
Ishanka · 24 October 2021
Agent replied · 23 October 2024
Good Afternoon,
Thank you for your kind words and good review, we hope you enjoy your time as a tenant with us.
Kind regards,
Redpad Estate Agents
★★★★★ 5/5
GoogleExtremely satisfied with the professionalism of Redpad estate agents and would highly recommend using them. Matin in particular went out of his way to provide a first class service and was always quick to answer questions and helped with tricky issues. Thank you all so much.
Abdul · 17 April 2022
★★★★★ 5/5
GoogleI have known this company nearly for three years. I feel it is honest, trustworthy and helpful. I have rented 7 houses with no problem for rent or repair. Gas and electric certificate and repair are all arranged by this firm to my satisfaction.PositiveResponsiveness, Quality, Professionalism, Value
PUARPROPERTIES · 24 October 2021
★★★★★ 5/5
GoogleThe best in the business.
Adam · 26 October 2024
★★★★★ 5/5
GoogleVery helpful staff helped purchase our first house. Many thanks
Raza · 24 October 2021
Agent replied · 23 October 2024
Hi Raza,
we thank you for the kind review, we hope you and your wonderful family are well. If there is anything else we can help with please let us know.
Thanks again,
Redpad
★★★★★ 5/5
GoogleWe came from Ireland and it was very difficult to find a property this estate agent was recommended by friends these guys helped us a lot relocated it us in very nice property
Thank you Redpad Estate AgentPositiveResponsiveness, Quality, Professionalism, Value
Ahmadshahkhan · 24 October 2021
★★★★★ 5/5
GoogleIncredibly accommodating team, even came in early so we could pick up our keys (when we had make a mistake with the opening hours). Very professional service, friendly, responsive - glad they are our letting agents!PositiveResponsiveness, Professionalism
Jas · 24 October 2021
★★★★★ 5/5
GoogleHighly recommend this agency. No problems along the way and lovely people to work with. Paper work was done really quick and everything process was smooth. Great communication too. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Ali · 24 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.