Chancellors High Wycombe reviews

★★★★★ 5/5

Google

We are currently looking to buy a flat in the high Wycombe area, as we are first time buyers we don't know a lot about what to look out for or really even how to go about buying a place. We requested a viewing on a place from the chancellors website and an Agent called Jack Snow contacted us within a day. He invited us in for a viewing and it was great, he was extremely knowledgeable about the properties and process which helped us a lot, he gave us realistic advice and was most definitely trying to help us rather than just make a sale like some agents which made us feel we were in great hands. We will be buying through chancellors and would recommend anyone else go there for great service and a team that are looking to get you the best possible property for you at the best price!

Sarah · 10 January 2017

★★★★★ 5/5

Google

Chancellors High Wycombe marketed and successfully sold my development of 14 flats in High Wycombe. All released units were sold off-plan 6 months before the build was due to be completed. The launch was very planned. Chancellors arranged for the design of site hoarding and a banner at their offices. This was designed well and really made the development stand out. An excellent level of interest was generated ahead of the launch and on launch day most units were reserved within the first half hour. Following the launch day, all reserved units proceeded to exchange and the finished units have now completed. The target pricing agreed with Chancellors was also achieved. Overall, I am delighted with Chancellors and would high recommend them, especially their High Wycombe team. The whole team (sales and letting) is very switched on and always a joy to deal with. They have so far always achieved the prices set which shows how good their knowledge of the local market is. Stephanie (in sales) is always pleasant to deal with which means potential buyers instantly build a rapport with her. I could go on by praising each member of the team, but would this review would never end then such is the quality within the team. Well done all and thank you! Great job! Both Ians (sales and lettings) you have a great team and Andre (from Head Office) thank you for all your effort as well.

Irfan · 27 October 2016

★★★★★ 4/5

Google

We didn't end up purchasing through Chancellors in the end, however we viewed many properties with Stephanie Furness who was brilliant. We found her to be very professional, yet still friendly, and we never felt pushed into making any decisions. A few weeks after we missed out on a property we fell in love with, we received a phone call from Stephanie informing us that the people who had had their offer accepted had pulled out, and as we were the next highest bidders we could be back in with a chance. I thought it was really good that Stephanie remembered us and how keen we were and gave us a second opportunity instead of going straight back to the market without letting us know the situation. On a negative note, I would say that it was slightly frustrating that when we found a property we wanted to view online, a lot of the time after we phoned up to enquire about a viewing, we were told it was no longer available, I think quicker updates on property status' online would benefit customers greatly. Apart from that though, fantastic service, and would definitely consider using Chancellors again in the future.

Katy · 27 October 2016

★★★★★ 5/5

Google

Great experience with Chancellors in finding a property in High Wycombe. Mr. Zamen Akbar went over and beyond to meet our requirements and he maintained a professional communication throughout the process.

Madalina · 27 October 2017

★★★★★ 5/5

Google

To whom it may concern,To whom it may concern, Dear Chancellors, I would just like to write to you to thank you for the ease in which you have helped me move into my new home. I found Danny Hassal an absolute pleasure to deal with. He was the ultimate professional from beginning to the end. Nothing seemed too much. Danny appeared to drop anything to be of help and made me feel like a special client which is quite an admirable and rare skill. I look forward to doing business with you in the future and will certainly recommend your services. Many thanks, Richard Carroll.

Richard · 28 October 2015

★★★★★ 5/5

Google

I rented a flat through Georgina Marshall Letting Negotiator, she was very helpful with full respect, she likes her job a lot and she is very sincere to her office, i think her office is lucky because such her working with the company. any company likes to have such her. to day I did a check in to the property and I was very happy and satisfied. the Chancellors estate agent is very proftional company in the marke and doing very proper job. I would like to thank every one in this company.

Redwan · 28 October 2015

★★★★★ 5/5

Google

We were introduced initially to Chancellors by Kayleigh, Lettings Manager who was outstanding from the initial meeting, she was professional, positive, informative and knowledgeable and this certainly was a breath of fresh air in comparison to another letting agent that we had been with for a nine year period. It was due to meeting Kayleigh that we made the decision to move agents and have been delighted that we did. Thereafter we met Jamie who was outstanding in his drive and determination in securing tenants for us, he was positive and forward thinking, not only for us as a landlord, but kind, considerate and understanding for the tenants too. Thank you for everything.

Ann · 26 November 2014

★★★★★ 1/5

Google

Thanks to Chancellors High Wycombe I have completely gone cold on the idea of buying a property through them. Complete lack of professionalism, not returning my phone calls and had my viewing almost cancelled even though I never said I wanted to cancel it. When it came to it, the agent was flaky, highly strung, extremely aggressive and pushing towards what hits her targets and not what would be a matching property for me as an individual. Without buyers you have no market, the seller is only half of the story. When it came to it, she mocked me verbally about putting down an offer lower than what is advertised. A very short (thankfully) but very stressful experience, well over and above that of the usual stress level and estate agents.

Bea · 28 October 2014

★★★★★ 4/5

Google

As a first time buyer who had limited experience/ knowledge in property buying, I found that the service provided by Chancellors (High Wycombe Branch) was decent. The sales negotiator who I had for the house viewing was polite and responded to my enquiries quite quickly. The SST consultant who took care of my case after the offer was accepted was also well mannered and did update me whenever she had news from the solicitors. However, for some reasons, the lady seemed to respond to enquiries only on a Friday. Overall, I was happy with my purchase experience with Chancellors.

Ube · 28 October 2014

★★★★★ 5/5

Google

The Lettings Negotiator whom we dealt with, Danny, was very helpful and was very active in arranging viewings, suggesting properties and answering questions. Although we had missed out on the flat we wanted we decided to go with another flat listed with Chancellors because of the service we experienced. The actual process afterwards was similar to any other agency but the initial service and the help in finding a flat was very good in comparison to all other agencies in the area who were dragging their feet and in most cases didn't not even reply to queries and viewing requests. In all I would suggest to anyone to try Chancellors first.

Dimitrios · 28 October 2014

★★★★★ 2/5

Google

The poorest service We've had while looking for a house to rent. They booked appointments two times in one month and both times canceled without letting us know. We've got time off work to see those houses and they totally waste our time and money from lost wages. When I phone to ask if someone is coming to show us the property they simply say that they can not get access to the house and that they left a message to tell us (which they din't) both times. When I tried to rearrange viewing for the first house they said its been let (I don't know how if they don't have an access) We would never deal with them again!

Kitty · 11 January 2014

★★★★★ 1/5

Google

Chancellors High Wycombe - bunch of useless people who know nothing. I have experience from their sales and their letting team. My first experience came when I chose them to put up my property for sale as they thought it was higher in value then the other estate agents. The fact was they wanted more market share of properties being sold by Chancellors then any other estate agents. After around 4-5 unsuccessful viewings in about 2 months they wanted to slash the price by 5k and still after very few unsuccessful viewings they wanted to slash the price by another 5k when I said thanks and good bye. On the Lettings side its worse, we wanted to move into a 3 bed house and let our flat out privately. I found a tenant myself for my property who is ready to move in and we liked a house that we wanted in a specific area but unfortunately it is through Chancellors. We thought hard about the issues we will have with the estate agents than actually the property itself. Right now I am chasing up on everything myself from tenancy contract to inventory check-ins (which they want me to pay twice) as everything is upside down. Also a word of advise - their lettings manager has a standard line of "We have another offer" trying to create false demand in order for you to pay up and sign where required. I fell for it couple of times and the third time I said please go ahead with the other offer and, surprisingly, things got quickly resolved. The staff doesnt have the same or right information too... e.g. - one staff saying the owners are moving abroad and second one saying they are moving to a bigger house. I am really this close on backing off everything even though they have charged me £330 for background checks. I have this feeling that the worst is yet to come as they manage the property too. My solicitor will soon be involved in this process too.

Rizwan · 28 October 2013

★★★★★ 5/5

Google

Had a brilliant experience with them. Keeped up to date with weekly updates on what's going on. Fast resolve on any questions that I had. Michael Tudge was great help

Steven · 27 October 2017

★★★★★ 5/5

Google

They’re very good,kind and polite when speaking to their customers.I give them a 100%

Chichie · 30 November 2023

★★★★★ 5/5

Google

Good company. Agent George quickly found the property we needed. Thank you very much.

Тарас · 30 November 2023

★★★★★ 5/5

Google

Me and my partner were in a tight squeeze to find a place, however with the help from Rob Cutler at chancellors we found somewhere quickly and we love the place. Both Rob and Ian who helped with the process made the whole experience near enough stress free and provided a friendly and professional service. I'd be happy to recommend them to friends and family and if needed would definitely use them in the future. Thanks team!!

Lizzie · 11 December 2017

★★★★★ 5/5

Google

From the initial viewing of the property to the move in, Georgina Marshall was as charismatic and polite as she was helpful. Will definitely be using Chancellors in the future.

J · 12 December 2015

★★★★★ 5/5

Google

From the initial viewing of the property to the move in, Georgina Marshall was as charismatic and polite as she was helpful. Will definitely be using Chancellors in the future.

Jared · 28 October 2015

★★★★★ 5/5

Google

Thanks to Stephanie and the team at Chancellors High Wycombe for all the help with the house purchase. Good comms and they made the process as easy as possible.

Torban · 27 October 2016

★★★★★ 5/5

Google

Restored my faith in agents, within a week of Chancellors taking on our property we have had fab new tenants secured and they are moving in this weekend. Thank you to all the ladies on the letting team!

Louise · 26 October 2020

★★★★★ 4/5

Google

As a first time buyer i found Chancellors were very helpful and assisted me during the purchase of my first home. my point of contact was Stephanie Furness and i found her to be welcoming when i visited or when i contacted her by phone or email, and she was also quick to reply to any questions i had. i would recommend them and i would consider them next time i need a estate agent.

Matthew · 27 October 2016

★★★★★ 5/5

Google

I recently enquired about some flats in the High Wycombe area and was looked after by a very competent young man called Adam. Although I didn't end up moving through a change of circumstance I was impressed by the speed, the efficiency and most of all the courteous service this young man offered myself and my partner. If using Chancellors ask for Adam directly I would happily recommend his services to anyone in the area.

James · 28 October 2014

★★★★★ 4/5

Google

This would be 5 star review had we met Stephanie Furness at the High Wycombe branch from the start of our house hunting project. After a bumpy start we were put in touch with Stephanie whoihas gone above and beyond to help us with the process of searching for a house in what is a very competitive market. I thoroughly recommend Chancellors and in particular SF to help you find that dream home.

Charlotte · 27 October 2016

★★★★★ 1/5

Google

Don't use Chancellor's! They took lots of details from to arrange a viewing but then didn't send an email confirmation. Then had no information about my call. And no apology. Don't buy or sell anything through them.

Tahir · 10 January 2019