Trusted Agent profile

Sherry FitzGerald Royal reviews

3.8

β˜…β˜…β˜…β˜…β˜… Good

181 reviews across 2 platforms

The Steeple Buildings, High Street C15 HDT1

Sherry FitzGerald Royal's High Street office at The Steeple Buildings is rated 3.8 out of 5 across 181 reviews on two platforms. The 9 Facebook and 172 Trustpilot counts are for the whole business. Checked 9 October 2026.

Facebook logo

2.3 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

172

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the High Street office, from every platform, shown as written. First names only.

5/5

Trustpilot

Liz Ryan Phibsborough branch

As an investor,developer and home owner I am hugely impressed by Liz Ryan of Sherry Fitzgerald's Phibsborough branch. I am more knowledgeable than most about the property market so can speak with experience and say that she is one of the best agents in the city. Liz is honest, professional, incisive, informative and empathic. She has a great knowledge of the Dublin 7 market. She offers no false hopes in order to get the business and is spot on in her predictions. She appeals to both buyers and sellers. As a seller I am impressed at how well she relates to buyers, always keeping all bidders on board, as often the highest bidder may pull out. When it happened in my case Liz assured me in her calm manner that it wasn't going to be an issue. I was especially impressed by the sensitivity Liz showed in selling the family home after my mother's death. Liz has handled two sales for me and I would have no hesitation in recommending her highly.

Wes Β· 8 May 2026

5/5

Trustpilot

10/10

A big thank you to Adrian and James who were an absolute pleasure to deal with right from reserving the house up until receiving the keys. Excellent communication throughout and plenty of assistance with the whole process. As first time buyers we were quite new to the process. However both lads made the process as simple and user friendly as possible. Would 100% recommend.

Mr Β· 10 August 2026

5/5

Trustpilot

Exceptional service from Olivia at the Clane branch

From the first moment we engaged with the Clane branch of Sherry FitzGerald, Olivia made the process of obtaining our rental absolutely smooth and stress-free. She guided us clearly from inspection to signing the lease and right through to collecting the keys. Her professionalism, responsiveness and friendly manner stood out , she answered every question promptly, anticipated next steps and helped us feel supported every step of the way.

Sampath Β· 11 November 2025

1/5

Trustpilot

Horrible experience renting with them

Horrible experience renting with them. I visited the apartment that had faulty balcony door, which they said would be fixed before I move in. It was not fixed, the house was extremely dirty with food residue in the fridge, many light bulbs not working (they fixed it after a week). Right now, more than 2 weeks after moving in, the balcony door is still not fixed. I’ll never rent with them again.

Bruno Β· 11 December 2025

Agent replied Β· 25 May 2026

Dear Bruno, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and take feedback like this seriously. We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution. Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible. Kind regards, Sarah

5/5

Trustpilot

Long-Term Tenants - Excellent Service

We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us when we needed to change the date. SF also returned our deposit promptly. Incidentally, Paul, who was responsible for conducting the intermittent inspections, was an absolute delight!

Patrick Β· 7 September 2026

1/5

Trustpilot

I went with their mortgage broker…

I went with their mortgage broker service and they provided me at the end with the absoulote worst offer in the market making my pay more than 7K over 3 years.

Omar Β· 12 September 2026

Agent replied Β· 22 September 2026

Dear Omar, Thank you for taking the time to leave feedback. We are sorry that your experience with our mortgage brokerage was unsatisfactory. We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap. Regards, Sarah

5/5

Trustpilot

I just wanted to give a shoutout to…

I just wanted to give a shoutout to Pippy Proger, the real estate agent who helped us buy our new apartment. She was absolutely fantastic throughout the entire process! One thing that really stood out to me was how prompt she was - every time we had a question or concern, she was right there to help us out.And the process itself was incredibly smooth. Buying a new apartment can be stressful, but Pippy made everything feel easy and straightforward. She was always available to answer our questions and address any concerns that we had, which made the whole experience much more pleasant.Overall, I would highly recommend Pippy to anyone who's looking for a top-notch real estate agent. She's professional, knowledgeable, and a pleasure to work with. Thank you, Pippy, for helping us find our dream home!

Egor Β· 11 March 2023

Agent replied Β· 17 June 2024

Many thanks for your kind review Egor, we wish you all the best in your new apartment.All the team at Sherry FitzGerald

5/5

Trustpilot

This company is amazing especially Mark…

This company is amazing especially Mark Lawlor. They sold my house quickly and efficiently. It was really easy to catch Mark on the phone for any queries. He did a great job in getting the best price for my house whilst having great integrity by giving transparent information both to me and to the buyers. He guided me and provided excellent advice from start to finish. I give Sherry Fitzgerald 5 stars and will definitely use them in the future. They are a little dearer than other companies but it's worth it for a seamless service. I got a valuation from another company for the same house and they valued it €105k lower than what Sherry Fitzgerald valued it at and obtained so Sherry Fitzgeralds valuations are more accurate.

Jessica Β· 7 February 2023

Agent replied Β· 17 June 2024

Many thanks for your kind review, we wish you all the best in the future.All the team at Sherry FitzGerald

5/5

Trustpilot

🌟🌟🌟🌟🌟 Outstanding Service from Sherry…

🌟🌟🌟🌟🌟 Outstanding Service from Sherry FitzGerald Trim!We recently purchased our first home with the amazing help of the team at Sherry FitzGerald Trim, and we couldn't be happier! From start to finish, the experience was seamless and enjoyable, thanks to David and the entire team.David was absolutely fantastic, his professionalism, attention to detail, and genuine care made us feel supported and confident throughout the process. He always took the time to answer our questions (and there were many!), guiding us every step of the way with patience and expertise.The whole team deserves a huge shout-out for their friendliness and efficiency. They truly went above and beyond to make this milestone in our lives extra special.If you're looking for a trustworthy, knowledgeable, and genuinely caring team to help you find your dream home, we wholeheartedly recommend Sherry FitzGerald Trim! Thank you for making our dream come true!Thank You Karolina & Jakub

Caroline Β· 6 December 2024

1/5

Trustpilot

We sold a house in Galway with Sherry…

We sold a house in Galway with Sherry Fitz. I really regret choosing them. We did had some bad luck. The agent had an illness mid way the sale and then another agent had to sell it who'd no interest as, our property was small. But also, their process is to only do viewings twice a week. If people couldn't make those viewings they wouldn't show them the house. It definitely didn't show the house to all those who might have been interested. The second agent didn't follow up with several people who'd shown interest, despite me asking if she did. Over all, there far better agents in Galway who are flexible and will do more work to show your house. Before you sell, contact a few agents as if you are buying and see how easy the make it to view a house etc. Wish I'd done that.

Mh Β· 21 June 2025

Agent replied Β· 25 May 2026

Good morning, We appreciate you taking the time to give feedback. Given the serious nature of your comments, we would appreciate an opportunity to speak with you as soon as possible. Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Highly recommend Castleknock Sherry Fitzgerald Auctioneers

Hi,I would like to sincerely thank Eoin Mallon and Julian Cotter of the Castleknock branch of Sherry Fitzgerald, for their first class customer focussed service, in executing the recent sale of our house.Julian inspected our house two months, prior to placing it on the market and gave us advice on how we could make changes to improve the sale price. Ultimately, Julian’s advice proved to be invaluable and resulted in a far greater price for our house. Both Eoin and Julian were able to focus our decision making process entirely and took all the stress out of the whole selling process. Unfortunately, over the last 25 years we have had poor experience with two different auctioneers in Castleknock. However, Eoin and Julian went far above and beyond what we have previously experienced, with their passionate, knowledgeable and very expert skills.As a result, we couldn’t recommend a better team than Sherry Fitzgerald in Castleknock and we will have no hesitation in utilising their services in the future.Best wishes,Marie and Michael

Ireland Β· 24 September 2024

5/5

Trustpilot

Sherryfitzgerald O'Leary Kinsella

From the start when I met the yeam from Sherryfitzgerald O'Leary Kinsella it was a professional, well organised and pleasant. They kept me well informed at every step of the process. From how to prepare the house for viewings to making sure all my paperwork was in order. Any query I had was promptly dealt with and felt they were working diligently on my behalf at every stage.

PATRICK Β· 22 May 2026

5/5

Trustpilot

Had a great experience with these

Had a great experience with these, very helpful and delight to deal with. Jerri-ann was very polite friendly and a joy to speak with and John was lovely and answered any questions we had and if he didn't know he went and found out and got back to us.

Aideen Β· 18 April 2024

Agent replied Β· 17 June 2024

Hi Aideen, Thank you for taking the time to provide us feedback. We wish you the best of luck in the future. Regards, The Sherry FitzGerald Team

5/5

Trustpilot

Catherine - Sherry Fitzgerald, Trim

My first dealings with Catherine was months ago when she returned my call about a property for sale. Catherine was honest and to the point concerning all dealings and although that particular property didn't work out I was assured that the right one would turn up, and it did. Catherine was available to take a call or returned a what's app message promptly. I was always made aware of what was happening and expected timelines which gave a welcomed security to the unknown day to day unraveling of the sale. I was successful in my purchase and subsequently chose Catherine to sell my own property because she is a professional genuine person that understands the importance and impact of her dealings in a very big decision for most people. Everybody I dealt with in Sherry Fitgerald Trim office were helpful and a pleasure to deal with, I would highly recommend them.

Eileen Β· 26 March 2024

5/5

Trustpilot

Nathan was excellent and professional.

We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.

Danielle Β· 16 July 2025

1/5

Trustpilot

I had a dreadful experience with Sherry…

I had a dreadful experience with Sherry Fitzgerald Kinnegad office and still 2 months on no one has been in contact to discuss. Avoid at all cost if you are considering selling your home .

Ruth Β· 9 March 2026

Agent replied Β· 25 May 2026

Dear Ruth, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office in Kinnegad and take feedback like this seriously. We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution. Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible. Kind regards, Sarah

5/5

Trustpilot

Aisling has been so helpful throughout…

Aisling has been so helpful throughout this whole process. She always got back with answers to my queries promptly and kept me updated as to how the construction was going. Buying a house and moving can be exhausting and stressful but when you have someone reliable looking after you, it takes some of the pressure off. That’s what Aisling did for me.

Linda Β· 4 December 2024

5/5

Trustpilot

Rachel Cooney Sherry FitzGerald Financial Services

Rachel is amazing! She completely took the stress out of buying my own home. I was well informed at all times of what needed to happen to move through each stage of the mortgage process, the expected timeframes and how to minimise potential pitfalls.Rachel is a top class broker with great product knowledge of all the products each lender and life insurer offer. The features and benefits of each product were super well laid out so it was easy to see which lender, rate and insurance were the best for me to go with. I'm grateful for all her help throughout and her colleague Jane's help at the later stages for drawdown and would recommend anyone to apply for a mortgage through her.

Cathal Β· 17 January 2024

1/5

Trustpilot

Deposit holders

I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.

Juliano Β· 11 October 2024

Agent replied Β· 24 October 2024

Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Recently got a mortgage and Nora was a…

Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.

Shirley Β· 26 November 2023

5/5

Trustpilot

We dealt with Sean in the Killester…

We dealt with Sean in the Killester branch having moved from another estate agent on the Northside. He was very efficient and always contacted us straight away after every viewing. What stood out for us was how up front he was with us the whole time. He was working for us and not the intended buyers. If we were ever to sell our house we would definitely contact Sean

Valerie Β· 9 June 2024

1/5

Trustpilot

Very annoyed with sherry fitzgerald…

Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.

Annoyed Β· 21 December 2024

Agent replied Β· 27 December 2024

We appreciate you taking the time to give feedback. We are sorry that your experience with our office in Tallaght was unsatisfactory.We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

1/5

Trustpilot

No respect, no professionalism, BIG No company!

OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.

Rosana Β· 19 June 2024

Agent replied Β· 24 August 2024

Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

1/5

Trustpilot

Web chat gave no info just looking for as much pers information they can get out of yoy

I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.

Philomena Β· 15 June 2024

Agent replied Β· 24 August 2024

Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Sherry FitzGerald Royal

How many reviews does Sherry FitzGerald Royal have?

Sherry FitzGerald Royal's High Street office has 181 reviews across two platforms: 9 on Facebook (across the whole business), 172 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sherry FitzGerald Royal's rating?

Sherry FitzGerald Royal is rated 3.8 out of 5 across all 181 reviews, checked 9 October 2026.

Where is Sherry FitzGerald Royal's High Street office?

Sherry FitzGerald Royal, The Steeple Buildings, High Street C15 HDT1.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.