Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat team - great service!
Dealing with Josh whilst looking to purchase our first property has been a really great experience. His knowledge of the market & understanding of what we’re looking for and how he can fit this brief has been superb, and nothing has been too much of an ask for him. Highly recommend - thanks again Josh!
Olly · 11 March 2023
★★★★★ 4/5
TrustpilotShe was lovely from start to finish
She was lovely from start to finish! Really sold the house for ys
Jack · 7 December 2023
Agent replied · 12 June 2024
Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys
★★★★★ 5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. Very friendly and professional team. They have delivered what they said they would so far. Can’t fault them. Matt and Isaac are the two in particular I have had the most contact with, but I have also spoken to Eric, they are all as I’ve said above, Amazing. These Guys work at the Redhill and Reigate branches.Thanks again.
Mandy · 6 September 2022
★★★★★ 5/5
TrustpilotFantastic Service
I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.
Adam · 29 June 2023
★★★★★ 5/5
TrustpilotVery supportive company
Shannon and Antonia were lovely.
Jamie · 22 April 2023
★★★★★ 1/5
TrustpilotRented a property
Rented a property, that we had to deep clean,paint kitchenwalls and get landscape Gardner to sort back garden out as over grown. Boiler didn't work when moved in either. Reported various problems, threadbare carpet, backdoor frame rotten, manhole cover front garden not secure.Then when we left the property 6 MTHS after they held back money saying behind radiators was dust.Oh we had sparky out too who said wiring in garage was illegal too.Please stay clear.
Paul · 20 January 2019
★★★★★ 5/5
TrustpilotThe attention i was given by the agency…
The attention i was given by the agency staff was very warmly
Yisa · 7 December 2023
Agent replied · 12 June 2024
Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys
★★★★★ 5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Anugrah · 20 January 2024
Agent replied · 12 June 2024
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrew’s Barnet
Tara is always helpful, friendly and professional.
Rosie · 26 January 2023
★★★★★ 5/5
TrustpilotWe dealt with Ed Brennan from Reigate…
We dealt with Ed Brennan from Reigate branch.Ed sorted our rental out for us and did all the necessary work saving us the trouble. Great communication. Ed was always prompt at replying to our emails and questions. Very polite and professional. Other members of staff we have spoken to have also been very plesant. Thankyou.
Neil · 24 January 2023
★★★★★ 5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
Charlie · 3 October 2022
★★★★★ 5/5
TrustpilotNancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Sarah · 4 November 2023
Agent replied · 12 June 2024
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent customer service from the…
Excellent customer service from the Southville site. I would definitely recommend.
Suz · 18 December 2023
Agent replied · 12 June 2024
Hi there, thank you for taking the time to write us a five star review. Great to see you received excellent service from our Southville team, they will really appreciate your kind words! Thanks for the recommendation too and all the best, Laura.
★★★★★ 4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
Olivia · 22 March 2023
★★★★★ 5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
Harikumar · 12 January 2023
★★★★★ 5/5
TrustpilotSouthfields branch
Such kindness and help from Tomasz and Michelle in the Southfields branch who helped with my recent renewal process.So pleased with this branch and I would highly recommend to anyone looking to rent. I have been a long term tenant and over the years always been very happy with the service received and been welcomed warmly in the office.
Zivka · 3 August 2022
★★★★★ 5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
Carl · 11 March 2023
★★★★★ 5/5
TrustpilotHouse Viewing
Steve in the Horley branch was excellent at communication prior to the house viewing and very accommodating to fit us into the open day. The viewing itself was a pleasure, with Steve taking every care that all known details were mentioned and questions answered. Very professional, and conveyed his genuine passion for the property.
Steve · 4 February 2023
★★★★★ 1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Naomi · 13 January 2022
Agent replied · 12 June 2024
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
★★★★★ 1/5
TrustpilotHiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Shaine · 11 June 2022
Agent replied · 12 June 2024
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
★★★★★ 5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Jean · 11 November 2023
Agent replied · 12 June 2024
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotVery competent
Very polite and helpull
Felipe · 26 April 2024
Agent replied · 12 June 2024
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat service
Meg and Graeme were amazing, supportive and well informed throughout the purchasing process.
Emily · 11 April 2022
★★★★★ 5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Chuka · 2 November 2023
Agent replied · 12 June 2024
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
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