Clive Watkin Heswall reviews

★★★★★ 5/5

Google

Our initial contact was with Clark the Manager. We found Clark to be very helpful, professional, friendly, thorough and took the time and trouble to explain all our options. We discussed in great detail the way forward and Clark produced a wonderful advert for the property, that stood out from the crowd on Rightmove and immediately started to attract attention on Rightmove from potential buyers. Clark always answered our emails and phone calls and gave us tremendous confidence that we had chosen the correct sales agent to sell our property. The excellent service continued when the property went up for sale and the day to day work was handed over to the team in the office. Holly and James contacted me to give updates and gather information for potential buyers. They were both very professional, friendly, approachable and extremely helpful. Holly and James always returned my calls and emails and were always fast to respond. I liked the way all staff communicated with each other first and then the appropriate person would make contact with us. It was wonderful to see the high quality service was maintained when the manager Clark handed the day to day running over to the sales/office team. It only took the team a couple of weeks to find a cash buyer for our property. The final part of any sale, being the negotiations between buyer and seller to agree the purchase price, is the critical part and can be very stressful. Holly's communication skills excelled, she was fantastic and I believe removed all the stress for us the seller and the buyer and played a major part in bringing about an outcome that was fair to both parties, pleasing both the seller and the buyer and ensuring the property was sold. Very well done Holly, you were brilliant and thank you. It was nice to see a straightforward contract and the charge for selling the property was very fair and extremely good value for money, especially when you consider the high quality service we received at every stage. We would not hesitate to recommend Clive Watkin and the wonderful team at Heswall , to any potential seller or buyer. We would be delighted to use Clive Watkin again in the future. A huge thank you to Clark, Holly and James, we could not have done this without you. You exceeded our expectations and we could not have asked for more. Keep the great work up and you will always stand out in the crowd. It was refreshing to experience such a high class service. All the very best for the future. Kind regards, Neil

Neil · 29 March 2023

★★★★★ 5/5

Google

We have used a number of agents over the years buying and selling properties - this score is representative more of a person than the company. To be fair our initial view of the company was poor - the service we received in trying to view the property was stressful and lacked focus - Clark was our initial contact and it was not a great experience - no response to calls or emails and the tone of those when he did was pretty poor. Even when I went to collect the keys and it hadn’t completed yet - he more or less suggested I wait in the car, maybe he could have offered a drink. We eventually got to see the property - being shown around by Holly Jones - who was from start to finish a real star and a credit to Clive Watkins. She was well informed about the property and very personable whilst being ultra professional in respect of her client representation. Once the price had been agreed Holly was able to navigate us through some tricky waters with a real determination - the property had been on the agents books for two years (I think if we’d have waited for Clark it may have been 2 more). Holly showed a real can do attitude for both the client and us as purchasers and always managed it with a smile. Thanks for getting completion over the line Holly and when we are looking to buy and sell in the future we will be in touch - and I didn’t think would have said that following my initial CW contact.

Richard · 29 March 2023

★★★★★ 5/5

Google

Our initial contact was with Clark the Manager. We found Clark to be very helpful, professional, friendly, thorough and took the time and trouble to explain all our options. We discussed in great detail the way forward and Clark produced a wonderful advert for the property, that stood out from the crowd on Rightmove and immediately started to attract attention on Rightmove from potential buyers. Clark always answered our emails and phone calls and gave us tremendous confidence that we had chosen the correct sales agent to sell our property. The excellent service continued when the property went up for sale and the day to day work was handed over to the team in the office. Holly and James contacted me to give updates and gather information for potential buyers. They were both very professional, friendly, approachable and extremely helpful. Holly and James always returned my calls and emails and were always fast to respond. I liked the way all staff communicated with each other first and then the appropriate person would make contact with us. It was wonderful to see the high quality service was maintained when the manager Clark handed the day to day running over to the sales/office team. It only took the team a couple of weeks to find a cash buyer for our property. The final part of any sale, being the negotiations between buyer and seller to agree the purchase price, is the critical part and can be very stressful. Holly's communication skills excelled, she was fantastic and I believe removed all the stress for us the seller and the buyer and played a major part in bringing about an outcome that was fair to both parties, pleasing both the seller and the buyer and ensuring the property was sold. Very well done Holly, you were brilliant and thank you. It was nice to see a straightforward contract and the charge for selling the property was very fair and extremely good value for money, especially when you consider the high quality service we received at every stage. We would not hesitate to recommend Clive Watkin and the wonderful team at Heswall , to any potential seller or buyer. We would be delighted to use Clive Watkin again in the future. A huge thank you to Clark, Holly and James, we could not have done this without you. You exceeded our expectations and we could not have asked for more. Keep the great work up and you will always stand out in the crowd. It was refreshing to experience such a high class service. All the very best for the future. Kind regards, Neil

NV · 7 June 2022

★★★★★ 4/5

Google

1st time letting out a property. A bit more expensive than others available on the market, but we wanted local and you get what you pay for, to a degree. Great communication, honest advice and just the job with a very quick turnaround from on the market to letting. Thanks to Jenifer and Emma at Heswall. Both very understanding of our family situation.

Niki · 14 April 2022

★★★★★ 5/5

Google

Based on my recent experience of selling a property with Clive Watkin Sales and Letting Agents, I can highly recommend Clark and his team. I really appreciated the clear, professional and regular communication updating me on progress. Clark was solution focused, always swift to respond to my questions and extremely pleasant. Clark's experience and expertise were apparent from my first conversation with him and his advice was a great help throughout the process. From photos to finish I felt in safe hands and valued as a client. Thank you to Clark and the Heswall team.

Osi · 29 March 2023

★★★★★ 5/5

Google

Based on my recent experience of selling a property with Clive Watkin Sales and Letting Agents, I can highly recommend Clark and his team. I really appreciated the clear, professional and regular communication updating me on progress. Clark was solution focused, always swift to respond to my questions and extremely pleasant. Clark's experience and expertise were apparent from my first conversation with him and his advice was a great help throughout the process. From photos to finish I felt in safe hands and valued as a client. Thank you to Clark and the Heswall team.

Os · 2 October 2022

★★★★★ 5/5

Google

Based on my recent experience of selling a property with Clive Watkin Sales and Letting Agents, I can highly recommend Clark and his team. I really appreciated the clear, professional and regular communication updating me on progress. Clark was solution focused, always swift to respond to my questions and extremely pleasant. Clark's experience and expertise were apparent from my first conversation with him and his advice was a great help throughout the process. From photos to finish I felt in safe hands and valued as a client. Thank you to Clark and the Heswall team.

Rachel · 10 September 2022

★★★★★ 5/5

Google

Fantastic Estate Agents, I couldn't recommend Clive Watkin Heswall anymore. Me and my wife have been clients for a number of years and have always found them to be professional, reliable and efficient. Also, a huge thank you to Megan and Pauline who are amazing at what they do and made our recent move easy and stress free.

Lee · 14 April 2020

★★★★★ 5/5

Google

This agent was the chosen agent to sell our marital home following divorce. Our main point of contact to this point has been James, however my experience has been similar with all the team. He communicates really well with both of us and is really open to the many, many questions I’ve thrown at him. Our house sold quickly and we are now in the nervous legal process, yet having James as our Agent makes me feel a little less worried… my one point of advice for Clive Watkin is that Heswall really does need a refurb 😉…

Sue · 29 March 2023

★★★★★ 5/5

Google

Having decided on a move to Wirral we registered with as many agents as we could. From the outset Clark at the Heswall office was helpful and provided us with information on how, going forward, the process would work. He picked up on when a property wasn't right for us and recommended others. He was proactive in letting us know when properties were due on the market with no pressure. All types of communication were dealt with promptly and politely. We have yet to find our dream property but are hopeful it won't be long. Colin

Colin · 29 March 2023

★★★★★ 5/5

Google

We would like to sincerely thank both Holly and Matthew at Clive Watkins, Heswall for their huge efforts, their time, commitment and enthusiasm and their fantastic customer care during our purchasing process.  They reply to any queries we have with promptness and efficiency, are always extremely polite and professional.  Both go above and beyond to deliver a truly first class service and we have been absolutely delighted - they have made this process as smooth and easy as possible for us.  We will always use this agent going forward, and we really can’t recommend them enough. It really has been a pleasure.

Gaetano · 7 June 2022

★★★★★ 5/5

Google

My experience with Clive Watkins ( Prenton Office) was a very pleasant one. I was selling a property and the service I received from visiting to value the property to informing me promptly of all feedback from property viewers was excellent. I would also mention that nothing was too much trouble for any of the office staff and every one of them spoke to me in a pleasant and courteous manner. I wouldn’t hesitate to use them again and would highly recommend them.

Barbara · 14 April 2022

★★★★★ 5/5

Google

Holly,Matthew and Clarke have worked very hard in what turned out to be a testing purchase. They were very professional and always tried their best to answer any queries I had and would always get back to me . They make a great team and if I was ever to sell, I would use Clive watkin but I would stay away from conveyancing connect. Clive watkin did advise us to use them, as they should of been quicker and easier to use, but unfortunately that wasn’t the case for us

Emma · 14 April 2022

★★★★★ 5/5

Google

My partner and I enquired about a property to rent that we saw on Rightmove and registered our details with the branch. Cannot fault the Lettings team and, in particular, Emma, who always kept us in the loop on new properties and was very helpful when showing us around. We found her to be extremely proactive which we greatly appreciated. She additionally made the application process extremely smooth, discussing it on the phone with us and completing it on our behalf.

Ed · 14 April 2022

★★★★★ 5/5

Google

Clive Watkin were great from start to finish, Holly was very communicative and kept me up to date through the whole process. Very happy with the service they provided. Thanks!

Thomas · 14 April 2022

★★★★★ 5/5

Google

Like to thank everyone who was involved with selling a bungalow in irby,very professional always keep you informed every step of the. Highly recommended. Many thanks Ian greenslade.

Ian · 14 April 2022

★★★★★ 5/5

Google

Thank you Michaela! Clive Watkin is the most professional and helpful agency I’ve met! Thank you so much

拉爸私 · 29 March 2023

★★★★★ 5/5

Google

Holly has been absolutely incredible. Highly recommended to anyone looking to sell in the Wirral. Thank you.

Abi · 14 April 2022

★★★★★ 5/5

Google

Very happy with our new lovely house, and it was primarily due to Holly with her persistence for us to view the property, as we initially cancelled the viewing, what a mistake that would have been!!!! The entire purchase process went seamlessly, and again a big thanks to the whole team at Clive Watkin Heswall. Keep you the great work!

Chapelhill · 14 April 2022

★★★★★ 5/5

Google

The initial valuation was prompt and realistic, however the property wasn’t selling and we were given good advice and reduced the price slightly, then the property sold quickly. Staff have kept us up to date with the selling process, they have always been welcoming and helpful. Would definitely use them again.

Celia · 29 March 2023

★★★★★ 5/5

Google

I recently used Rebecca Ellison at Clive Watkin to review my mortgage and mortgage protection. This was the first time using a broker and I was not disappointed! She was very helpful and nothing was too much hassle for her. I would highly recommend her services to anyone whether you are buying your first home or are an experienced home owner.

Joe · 14 April 2020

★★★★★ 5/5

Google

I would like to say a special Thankyou to Clark Sutherland, the service he provided was second to none. Very informative and nothing too much trouble. Went above and beyond. Recommended to all my friends and family

Debbie · 29 March 2023

★★★★★ 5/5

Google

Brilliant service from the lettings team here! Nothing was too much trouble for Megan. She helped us find and move into our perfect home. This is the 2nd time we have rented through Clive Watkin Heswall and hopefully the next time we move will be to buy and we will be heading straight there!

Emma · 14 April 2020

★★★★★ 5/5

Google

Recently had an offer accepted on a property being sold here, every time i rang someone would always answer which doesnt seem the case anymore with many estate agents, and all staff were very helpful and always keen to accommodate several viewings.

Lewis · 14 April 2022