CJ Property Hessle reviews

★★★★★ 1/5

Google

Unfotunately the women who do a good deal of administrative work there are awful. Sandra is so terrible and is insulting, even when you ask about your own money! Jill just makes excuses constantly and doesn't advocate for tenants, always opting for the owner's convenience. It is never legally terrible enough to report but enough to feel like a fool asking for your boiler to be fixed or a door fixed. Repairs get fixed even in their own time or never at all. We reported repairs at the beginning of our tenancy and they were never fixed a year later! Never mind being a good tenant or paying on time. You are treated like a nuisance. Although Phil seems nice enough, it just seems really confusing why these admin are so unhappy and unfriendly, particularly if you are a paying tenant. Prior to this letting agencies had always been eager to have us as clients, this place is a real anomaly and I have no clue how they keep any business.

M · 14 July 2025

★★★★★ 1/5

Google

I recently had a disappointing experience with CJ Property Management while trying to secure a property listed on Rightmove. After spotting a listing that perfectly matched our needs, I called on Wednesday to express strong interest and even offered to begin the application process without a viewing, as we’re currently living four hours away. Jo, who was polite and helpful, explained that this wasn’t possible and that a viewing was required before applying. I appreciated her professionalism and understanding, and she booked me in for a viewing on Friday at 2:45pm, following the completion of a short pre-viewing questionnaire. However, shortly after confirming, I was notified that my slot had been pushed back by 30 minutes. I called to confirm, and this time spoke to a different staff member whose attitude was dismissive and unhelpful. When I asked about the application process and explained how far I was traveling just to see this one property, I was met with indifference and told rather coldly that the property was not offered on a first-come-first-served basis and that multiple people were viewing it. Despite the distance, we made the journey. We viewed the property and were advised to call the agency afterward if we remained interested, which I did immediately. Unfortunately, the same staff member answered again, and his tone remained unwelcoming. He informed me, in the same dismissive manner, that 4 other applicants had already expressed interest and that my name would be added to the list, but decisions would likely be made on Monday. There were still no questions asked regarding our financials, income, or any other details that could assist a landlord in making an informed decision. On Monday morning, Jo called to inform me we had not been selected. When I politely asked what the decision was based on, no reason could be provided. I wasn’t upset about not being chosen, these things happen, but I felt compelled to share feedback about the dismissive and unprofessional attitude I experienced from one of the team members. Unfortunately, even this feedback was brushed off with a simple, uninterested “OK, thanks.” This experience left a very bad impression. I went to great lengths to accommodate this viewing, including rearranging my child’s school pickup, in hopes of helping her transition smoothly to a new home. I felt that effort was not acknowledged or respected in the slightest. An agency that respects its brand should care about its customers and be open to feedback, sadly, that was not the case here. I’m genuinely relieved we won’t be dealing further with an agency that appears to show so little regard for prospective tenants.

Cristina · 14 July 2025

★★★★★ 5/5

Google

I recently worked with CJ Property, especially Noelle and Ben, regarding a property. They were very professional, communicated clearly throughout the process, and were extremely efficient. If you’re interested in property around Hessle, I would highly recommend them.

Sarith · 13 February 2026

★★★★★ 5/5

Google

My husband and I previously rented with CJ Property, and every time we needed assistance, they were very punctual and supportive. Also Judy went above and beyond. We would very much recommend.

Sammy · 13 February 2026

★★★★★ 1/5

Facebook

The director Ben is a scam. Tries to keep your deposit for things I apparently broke, went back to the house 3 days after I handed the keys in and tried to accuse me of further damage to keep more deposit from me. I have argued and stood my ground on this and thankfully DPS have ruled in my favour. Be aware of this man if he does the hand over on leaving day. He's a massive crook and not an honest agent. Moral of the story, stand up for yourself, don't let them try and bully you, and do things the correct way. Thank you DPS for sending me the additional money to me...Use with caution. Take pictures of everything in the house, if you don't they will scam you...

Laura · 15 August 2019

★★★★★ 5/5

Google

The best real estate seller agent I've ever met! From the initial consultation to the closing of the transaction, he was very professional and kind, paying close attention to every detail. He was perfect in market analysis, strategy, marketing, and negotiation, and thanks to him, I was able to close the transaction quickly and on better terms than I expected. What impressed me the most was that he always gave me reliable advice and helped me make the best decision from my perspective. I never knew that real estate transactions could be this smooth and satisfying. I would like to sincerely recommend him to anyone considering buying or selling real estate. I definitely want to work with him for my next transaction!

HONGSUK · 14 June 2025

★★★★★ 5/5

Google

I’ve recently worked with CJ Property for the first time and I’ve been super impressed with their communication, responsiveness, attention to detail and how quickly they found me a new tenant. An amazing service and I will certainly be using them again. Thank you!

Jocelyn · 13 March 2026

★★★★★ 1/5

Google

Really bad customer service my partner called on Monday/Tuesday with a repair request, he was told someone would come round, he waited in all day, it is now Friday heard nothing and no-one has turned up, all they are interested in is getting your money and not looking after the property and keeping it in a habitable state, if we were to move out all the repairs would be done, we pay out rent every month and deserve to be looked after, they up the rent annually and that’s about it

Lisa · 2 February 2025

★★★★★ 5/5

Google

Ive only been with cj properties just under a month and just had to ring emergency number regarding my boiler, guy called Ben who answered was absolutely fantastic!!! Talked me through what to do step by step to get it up and working. Thank you again!!!

Keeley · 13 January 2026

★★★★★ 5/5

Facebook

Great company!Always helpful, very quick response when emailing or on the phone.Felt very comfortable and safe when entering their properties through the lock down.And was very quick and easy from beginning to end of renting our new home from them we would definitely recommendThank you

Zoey · 4 January 2021

★★★★★ 5/5

Google

I have used CJ properties for several rental properties, they have always been professional, friendly and helpful. Any problems with properties are always dealt with with equal professionalism and expedience. Altogether an excellent service throughout.

Richard · 13 February 2026

★★★★★ 5/5

Google

I have nothing but praise for CJ Properties. They have rented my property many times and are very professional and extremely efficient and always found me lovely clients. As the song goes, Simply the Best.⭐️ 💯⭐️ …

Pam · 13 January 2026

★★★★★ 5/5

Google

Been with Cj properties for around 14 years & so far they have been great to us from fixing issues quickly & very friendly people no matter who you chat to highly recommended

Hawksta · 13 January 2026

★★★★★ 1/5

Google

This company are thieves!!!, held on to my holding deposit claiming I have bad check. This does not require my deposit not to be paid back as service was not rendered. My £150 pound still with this company without service rendered. This is pure daylight robbery.!!!

Tallwall · 27 February 2025

★★★★★ 5/5

Facebook

As a landlords of a number of properties We can highly recommend The CJ Propery team. They have been managing our properties for the past 5+ years brilliantly. If you are thinking of investing in buy to let properties, a good management company is essential. Our properties are well looked after and we can leave all the day to day, month to month running of them to CJ Properties.

Joanne · 24 January 2020

★★★★★ 5/5

Google

I have no hesitation in recommending CJ Properties to anyone.

Terry · 13 February 2026

★★★★★ 1/5

Facebook

I have called this estate agents twice with regards to renting a property. On both occasions I was told they would call back and on both occasions I had to call them back. On both occasions I have spoken to the same female member of staff and she couldn’t of been more rude and unhelpful if she tried. I would not recommend this estate agency.

Sarah · 29 October 2019

★★★★★ 5/5

Google

Excellent professional agents. Very responsive to issues out of office hours.

Kim · 13 January 2026

★★★★★ 2/5

Google

Phil very rude man needs to learn how to speak to people

Blake · 14 October 2025

★★★★★ 1/5

Facebook

Do not rent a house from this estate agent at all. Go with other companies. They don't ring you back when promised. They say a house has gone but yet when our friend rang up they said it hadn't gone. They say they have keys to view a house. Then they say. They haven't. Then they say it now gone yet there closed all weekend. This agent needs investigating in to unfair practises being carried out and do not deserve to succeed. Go with other agents like whitakers and letting zone UK.

Danny · 9 July 2018

★★★★★ 1/5

Facebook

Have to have been the worst property agent going in hull ! After applying for a property, I have had to ring week after week to find out what happening with the application, and was getting no answers! I have lost all faith in this company, and have now withdrawn my application. It's just such a shame how rude the staff was, to put the phone down on me when I said I was withdrawing.

Annie · 25 November 2014

★★★★★ 5/5

Facebook

I would highly recommend CJ Property, they have gone over and above in ensuring the tenancy process has gone through for me in a timely and efficient way with professional and friendly service.

Jenny · 26 November 2020

★★★★★ 5/5

Google

Absolutely brilliant company, smooth transition and very friendly helpful team . Looking forward to moving in our new house . Million thanks , Steven Brindle .

Leather · 14 April 2024

★★★★★ 5/5

Google

Very pleasant staff. Always helpful with a professional attitude. We have used their letting service several times, which speaks for itself!

Liz · 30 May 2024