Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Daniel · 15 January 2021
Agent replied · 24 October 2024
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Charlie · 30 September 2022
Agent replied · 24 October 2024
Thank you for a great review, Charlie!
★★★★★ 5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Ollie_D · 18 May 2022
Agent replied · 24 October 2024
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
Liz · 21 May 2018
★★★★★ 5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
Sachin · 8 May 2021
★★★★★ 5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
Julie · 2 July 2021
★★★★★ 5/5
GoogleWe were dealt with excellent professionalism and we couldn't have asked for any more help during our move.
Excellent customer service, friendly and responsive.PositiveResponsiveness, Quality, Professionalism
Connor · 26 October 2020
Agent replied · 25 October 2024
Thanks Connor
★★★★★ 4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Greg · 2 April 2022
Agent replied · 24 October 2024
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
★★★★★ 5/5
GoogleThe staff is polite and will assist you very well.
Ramil · 19 December 2024
★★★★★ 5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
Tracy · 29 August 2019
★★★★★ 1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
Majid · 27 November 2018
★★★★★ 5/5
GoogleWe are grateful having Winkworth as a realtor. Colin handled it all in a professional manner from A to Z. Highly recommended. Excellent Service.
Aivilo · 26 October 2020
Agent replied · 25 October 2024
Thank you for the feedback, glad that you were happy with the service.
Winkworth
★★★★★ 1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
Teodora · 27 July 2017
★★★★★ 5/5
GoogleWe sold our home in 2015 through Karen at Winkworth and she was great to deal with.
Honest and reliable and through a roller coaster journey Karen never let us down.
I would highly recommend her to anyone looking to buy,rent or sell their home.
She is one of the very dew agents that actually delivers with honesty! Very rare nowadays.
Hayley · 27 October 2016
★★★★★ 5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
Inna · 18 May 2021
★★★★★ 5/5
GoogleThe quickest and most efficient agency Ive ever dealt with.My contract been signed in 5 days including references and everything.High standard service.
Thank you
Krisztian · 27 October 2019
Agent replied · 25 October 2024
Thank you for your feedback, we hope you're happy and all settled in your new home.
Winkworth
★★★★★ 1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
Steve · 11 February 2021
★★★★★ 5/5
GoogleVery fast with getting you sorted with accommodation, always available to help and tell more about their services option
Amon · 28 April 2024
★★★★★ 5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
Lara · 10 July 2024
★★★★★ 5/5
TrustpilotI have found them to be professional…
I have found them to be professional with a personal touch which is very rare to find. I am basing my review on a great representative of their company who has made the letting process very straightforward for me. It is thanks to her attention to detail and ability to organise things efficiently and effectively.
Tracy · 28 August 2019
★★★★★ 4/5
TrustpilotWinkworth is a trustful agency
Winkworth had been very helpful when I looked for a rented property a few months ago. Their response to my request , with agent Nishi Shah, was prompt and productive. I found the right property in a very short time. Nishi has carried out her service with great professionalism.
Keng · 13 May 2021
★★★★★ 5/5
GoogleVery efficient
Great communication
Agina · 12 December 2024
★★★★★ 5/5
GoogleGreat service. Would recommend
Nicholas · 12 December 2024
★★★★★ 5/5
TrustpilotWinkworth Kinsbury oversaw the initial…
Winkworth Kinsbury oversaw the initial letting process of our new flat and so far things have gone smoothly. Nishi from that office has been very helpful and informative throughout these first steps. We hope to have a continuation of this going forward during the letting of our property
Thomas · 17 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
