Trusted Agent profile · Hertsmere
★★★★★
1,120 reviews across 2 platforms
56, Shenley Road, Borehamwood, WD6 1DS, Hertsmere, WD6 1DS
Winkworth's office in Hertsmere, at 56, is rated 4.0 out of 5 across 1,120 reviews on two platforms, including 209 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Winkworth Borehamwood & Elstree hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hertsmere.
Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
5/5
Trustpilotgreat communication
great communication. trustworthy. Hardworking team.i live abroad and the Winkworth team was able to manage lettings and sales very smoothly. i always felt very reassured
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
2/5
TrustpilotUnhelpful and poor customer service.
Avoid at all costs. Agents are not very helpful and when attempting to rent from them, all these additional costs kept cropping up. There are hidden costs ie. inventory, lettings contract costs.Agents are difficult to get hold of and do not return calls.
Hello, we are sorry to hear of your experience here. We take all feedback seriously and are keen to find out more, please get in touch with us - clientrelations@winkworth.co.uk and we can investigate further for you.
5/5
TrustpilotKensal Rise- Friendly and efficient
Kensal Rise office- Friendly and efficient. I feel they genuinely have the best interests of both tenants and landlords at heart. They helped hugely during Covid with a difficult situation and everyone came away satisfied. I highly recommend Winkworth’ team!
Hello Tristan. Thank you so much for the great review of the service that you received. We would love to know which Winkworth office you dealt with so that we can personally congratulate them on their success!
5/5
TrustpilotTop notch service from Winkworth
Winkworth has managed my rental properties for about a decade now.They have always been first rate:streets better than other agents that I have used.I have never had a void period of more than 2 weeks.Their representative,Natasha Conti,who deals with my current property,is excellent.She has an impressive knowledge of the market and of all aspects of the rental business and I have always found her advice as to property presentation extremely helpful.She certainly provides service with a smile,but there is a lot of expertise and hard work behind it.I unreservedly recommend Winkworth.
5/5
GoogleHappily say that Winkworth (Borehamwood) absolutely done the great service to find my new flat and I'm 100% cheerful. Especially much appreciate the effort and coordination from Mr. David. Thanks
Thank you James! We wish you all the best in your new home!
4/5
TrustpilotI switched to Winkworth after an…
I switched to Winkworth after an unsuccessful attempt to sell my house through another big name, high street agent a few years ago. I noticed a big difference in the integrity of the people and the service. The fees were slightly better, and they really engaged with me to find the right way to promote our (somewhat unique) property. Overall, I was pleased. I have had a variety of bad experiences with estate agents, and overall I have a very low opinion of the industry. I'm sure Winkworth has their faults, but as estate agents go, I thought these folks were pretty decent.
5/5
TrustpilotThomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
5/5
GoogleWe were return clients to Winkworth, having used them previously, and the standards certainly hadn't dropped. The big thing that makes this a 5* review was the dedication of our agent after the sale had been agreed. We were faced with some slightly less honest agents further up the chain, and some rather difficult vendors, which left the chain liable to potential collapse. Laura did a fantastic job of keeping on top of things and kept us informed every step of the way. Due to other agents not pulling their weight further up, there was a lot of extra work and chasing involved which Winkworth took on without complaint, or at least certainly not to us! Laura and the rest of the team were very dedicated and honest throughout the process and gave us a lot of confidence which is hugely important in such a life-changing transaction! Thank you Winkworth for your help.
2/5
TrustpilotTwo agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
5/5
GoogleAbsolutely great service from Winkworh team in borehamwood specially anilla ,definitely recommend to everyone 🙏😊 …
5/5
GoogleHave been using Winkworth Borehamwood for many years and can honestly say from start to finish and in between they are professional friendly a great lettings team
5/5
TrustpilotI have rented an apartment through…
I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
5/5
TrustpilotExperienced Letting Team at Kensal Rise Winkworth
The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.
1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
5/5
TrustpilotReally helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleI have just sold my house last december with Winkworth Borehamwood & Elstree branch. It was a wonderful and cheerful experience with them. I am very impressed by their friendliness and efficiency. Being the first time seller, I was inexperienced. They were so patient in answering all my questions. I literally followed all their instructions and advises with a very happy result. And finally a loyal buyer was found within two or three weeks. I would highly recommend them to my friends as well and would use them again if I will have to sell my house again. Thanks.
5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
5/5
TrustpilotSmooth Selling
The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.
Thank you!
5/5
GoogleI had contact with this team to rent a flat in Borehamwood. They were very kind and helpful. Thank you so much for your support!
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Tell us what you need and we'll put you in touch. Winkworth Borehamwood & Elstree hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hertsmere.
