Trusted Agent profile
★★★★★
22 reviews across 1 platform
116 High Street, Bushey, WD23 3DE, Hertsmere WD23 3DE
The Home Management Co Ltd's Hertsmere office at 116 High Street is rated 3.0 out of 5 across 22 reviews on 1 platform, including 22 Google reviews rated 3.0. Checked 9 October 2026.
Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
1/5
GoogleThis has to be the worst management company out there. They constantly pass the ball on issues addressed to them. The so called 'manager' Sue is extremely off hand and unpleasant to deal with, which clearly has rubbed off on some of the other staff that work there. The negative reviews become clear when you deal with this place.
5/5
GoogleThis is an outstanding property management business and you don’t need to look anywhere else for these services. We have leased out our Bushey house with Sue, Paul and team for the last seven years whilst based in Australia. Swift issue management and great communication have been their hallmark. It’s no wonder they’ve been in business for almost 40 years. Highly recommend.
1/5
GoogleViewed a property with my partner, agreed on a monthly price. Fell in love with the apartment! Went for a second viewing, spoke with the landlady about furniture to keep/remove. She was lovely & we were all excited to move forward with proceedings. Did everything we could to get out of our current contract which the agent pushed for. She said we would lose the flat Asked for details of how I should pay my deposit. The agent took so long to reply, messages did not go through for days. I kept asking how I could pay & what we needed to do next, no reply. Called & ended up getting hold of her colleague who helped me to pay the deposit. The agent who I dealt with (Natalia) was the slowest, dopiest person I’ve ever dealt with. The landlady decided because everything was taking so long they did not want to go with us. No one even gave us an apology. Horrible people. Don’t waste your time with this estate agents!
5/5
GoogleI have had my flat in Bushey managed by Sue and the team for many years. In all that time I have never had one single problem and whenever a tenant leaves they have always found a new tenant immediately. I would not hesitate to recommend The Home Management Company to landlords and potential tenants alike.
1/5
GoogleThey basically scammed me, I rented a flat a couple of years ago from them, the same day I was supposed to move in I finally get there to sign the contract in front of the manager, I believe her name was Sue. I asked to read it first, and I noticed that it said that ''the tenant agrees to pay for a professional cleaning at the end of the tenancy'' kind of annoyed as I wasn't told about this before I ask if I can't just clean it myself like I did with my previous flats. To which Sue replies ''don't worry a cleaner asks around £13 an hour and your flat won't take more than 2 hours to clean'' so I think to myself ''ok whatever for £26 I won't stay here and argue, I just want to get on with my day, I need to move all my things in'' sign the contract and leave. Of course the time of moving out eventually comes and sure enough the cleaners (they had partnerships with professionals cleaners and you had to choose them, you couldn't just choose anyone) don't cost £26 but £200 to £300, I was absolutely shocked and managed to get the price down to £180 I believe but I'm still absolutely disgusted with their behaviour. I called the agency furious but of course everyone denied I was told it would've cost £26. The irony is that I've seen how the cleaning company cleaned the flat and I literally could've done a much better job myself. Be careful that they don't do the same to you, absolutely despicable behaviour.
1/5
Google*They changed their profile to hide all their 1 star reviews* They are more than happy to work with rogue landlords and rent out properties knowing full well that they have rats and other issues inside that their landlords refuse to address. Completely unacceptable, avoid.
5/5
GoogleI am overwhelmed with the quality services that I received from all the staff in the Home management company. I was referred to this company by my friends and I can comfortably recommend them to others. Thank you HMC.
5/5
GoogleSpecial mention to Anne Ainslie for going the extra mile
5/5
GoogleHome Management Company have been managing my flat for rental purposes for the last 5 years. They are fantastic and take the stress out of managing rental properties as a good rental agent is supposed to. Wouldn't hesitate to recommend. The whole team at one point or another we have spoken to, and all of them are fantastic.
1/5
GoogleReally rude staff. Both conversations I have had today with admin and an agent were abrupt and they didn’t even want to know if I was interested in any other properties. Don’t rent from this awful agency!
5/5
GoogleFantastic service and advice. Staff all very helpful
2/5
GoogleDo not look after their tenants at all treated our son appallingly
5/5
GoogleAmazing, hard working and professional group of people. We couldn't have asked for more. 10/10 would recommend. Thank you 😁PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleRude people picking up the phone they don’t know how to talk avoid this company
5/5
GoogleVery good for renting a flat .
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleMassacre
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Home Management Co Ltd's Hertsmere office has 22 reviews across 1 platform: 22 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
The Home Management Co Ltd is rated 3.0 out of 5 across all 22 reviews, and 3.0 out of 5 on Google from 22 reviews, checked 9 October 2026.
The Home Management Co Ltd, 116 High Street, Bushey, WD23 3DE, Hertsmere WD23 3DE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.