1/5
Shocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
Trusted Agent profile · Hertsmere
★★★★★
1,768 reviews across 2 platforms
86 High Street, Watford, WD23 3HD, Hertsmere, WD23 3HD
Connells's office in Hertsmere, at 86 High Street, is rated 2.2 out of 5 across 1,768 reviews on two platforms, including 165 Google reviews rated 4.6.
Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
1/5
Shocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
1/5
Biggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
Be careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
1/5
Cancelled the viewing without telling us, so that we only found out after driving there for 1.5hrs.
4/5
Good personal service - comms was good and agent went the extra mile to assist as we were overseas sellers
5/5
People in branch were helpful and…
People in branch were helpful and informative
5/5
Thank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
Helpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
was good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
Terrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
Waste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
I would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
Connels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
Not with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
Thank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
No progression route for an ethnic…
No progression route for an ethnic minority!
1/5
absolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
I've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
They sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
Terrible company
Terrible company, Terrible estate agents .
1/5
Bad service
1/5
Waste of time
Waste of time, don’t bother with this useless and incompetent business.
1/5
no interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
Unprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.