Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRude and very unhelpful, was told they would call me back with the information I needed which they didn't know. After waiting over two hours for a call back I decided to call them only to receive a very rude man who didn't have any telephone manners and didn't really care.
In my opinion I'd advise not using this company if you are looking for a professional agent as obviously this isn't the service they give.
Garthy · 16 August 2025
★★★★★ 1/5
GoogleRental staff blunt and rude. Dispute about the parking facility. Who has right.
Didn't even want to settle a dispute. Basically it's not my problem. Well I'm afraid it is if your the main estate agent rent the building. Rude ignorant staff
Mark · 2 November 2025
★★★★★ 1/5
GoogleMan can’t drive, got cut up on 2 round abouts, one after the other nearly causing an accident and then his old missus gave me the finger to top it all off, clearly doesn’t know how to drive and his missus is rude.
LickMyToesPlease · 23 April 2025
★★★★★ 5/5
GoogleExcellent customer service fast and very reliable.
V · 16 November 2025
★★★★★ 5/5
GoogleGo out of their way to help you
Keith · 28 May 2024
★★★★★ 1/5
GoogleWorst agency we have ever dealt with. We initially rented through them and everything was ok at first. We then put an offer on a small apartment through them, purely for investment purposes, and their lack of enthusiasm to actually sell …
Jon · 16 April 2020
★★★★★ 5/5
GoogleHaving purchased a flat in Herne Bay through Wilbee & Son, I’ve found them to be very approachable, helpful and pro-active estate agents. They kept in touch with both myself and the seller, ensuring the whole process remained on track when …
Silvia · 16 April 2020
★★★★★ 5/5
GoogleMy family and I have used Wilbee & Son for many years through two generations, and Chris Mears has helped me to find a suitable property on more than one occasion. They are always very friendly and helpful and I will always be happy to recommend them.
Sarah · 23 June 2015
★★★★★ 1/5
GoogleRude !!!
Russell · 16 March 2026
★★★★★ 5/5
GoogleFriendly, professional independent family-run estate agent who have expert knowledge of Herne Bay having been established in the town since 1861.
Kris · 16 April 2020
★★★★★ 5/5
Googlegreat products cheap and clean and tidy but staff not very helpful and that was when I found one
Jody · 16 April 2020
★★★★★ 2/5
GooglePoor website and its anshame you cant find their advertised peoperties online.
A real shame.
Joe · 16 April 2021
★★★★★ 3/5
GoogleCalled in for a look 4 a holiday/retirement home. Not many in our price range but lady was helpful.
Barbara · 22 June 2019
★★★★★ 5/5
GoogleVery helpful and friendly
Teresa · 16 April 2022
★★★★★ 5/5
GoogleExcellent service and expertise.
Jacqui · 25 March 2022
★★★★★ 5/5
GoogleWonderful views when going up. Once at top breathe taking
Rita · 16 April 2020
★★★★★ 5/5
GoogleVery friendly and helpful
Chinedu · 16 April 2020
★★★★★ 5/5
GoogleFriendly and helpful
James · 16 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
JESSY · 26 August 2024
★★★★★ 5/5
GoogleRating only, no written review.
Darrenandthetimewasters · 25 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Rency · 25 March 2023
★★★★★ 1/5
GoogleRating only, no written review.
Aaron · 25 March 2022
★★★★★ 3/5
GoogleRating only, no written review.
Kathy · 25 March 2022
★★★★★ 3/5
GoogleRating only, no written review.
Julie · 25 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.