Miles and Barr Land and New Homes Herne Bay reviews

★★★★★ 5/5

Trustpilot

Fantastic support for a first-time buyer!

Buying a house can be so overwhelming, but Louise Daly made my journey absolutely amazing. She was incredibly supportive, professional, and kept me updated every step of the way. I couldn't have asked for a better estate agent to help me buy my home. Thank you so much, Louise and Miles & Barr!

Aswathy · 6 July 2026

★★★★★ 5/5

Trustpilot

Great communication

Great communication - Denise was the senior sales progressor for my purchase. She kept me up-to-date along the way and guided me with the process and procedures. A house move and purchase can be stressful, however, Denise certainly helped to ease things.

Lynn · 16 September 2026

★★★★★ 5/5

Trustpilot

Miles and Barr were great to deal with…

Miles and Barr were great to deal with throughout sale process. Particular thanks to Debbie Mead, who went above and beyond in driving our sale across the line, even when she was on annual leave!. We couldn't speak more highly of Scott, Debbie and their team and would definitely not hesitate to recommend them.

Calvin · 23 June 2026

★★★★★ 5/5

Trustpilot

Our sales progressor Louise Daly was…

Our sales progressor Louise Daly was extremely helpful, friendly and organised. Our process was not straight forward but she gave us lots of info along the way and kept us in the loop - all whilst remaining very personable

Esther · 25 September 2026

★★★★★ 5/5

Trustpilot

A very smooth purchase from start to…

A very smooth purchase from start to finish. Great communication throughout and super friendly, helpful staff. I would highly recommend this agency! A huge thank you to Louise, who handled my case and supported me throughout the whole process. Thank you

Sylwia · 10 September 2026

★★★★★ 5/5

Trustpilot

Great assistance from Louise!

Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.

Janice · 28 August 2026

★★★★★ 5/5

Trustpilot

Above and beyond

Emily Stickler was kind, considerate, professional, and determined to resolve every inquiry, issue, concern, or problem quickly and efficiently. This made a very stressful situation involving moving significantly more manageable. Thank you, Emily, for going above and beyond for us.

Margaret · 14 September 2026

★★★★★ 5/5

Trustpilot

Reliable and professional lettings team

I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!

Kelly · 19 July 2026

★★★★★ 5/5

Trustpilot

First class service

Louise was excellent at keeping me up to date with any developments she was also proactive in keeping the sale on track requesting information from buyers on state of play .if it hadn’t been for Louise and her negotiations with buyers I do believe the sale would have fallen through .

Fiona · 24 June 2026

★★★★★ 5/5

Trustpilot

Debbie Mead - Thankyou

Debbie Mead has been absolutely wonderful throughout. She has kept me up to date throughout all the proceedings. Has always been available to answer all my questions in full and has put me at ease. Thank you so much Debbie, you are a credit to Miles and Barr.

Jan · 14 July 2026

★★★★★ 5/5

Trustpilot

Would recommend

I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.

Kye · 23 July 2026

★★★★★ 5/5

Trustpilot

Once again

Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.

Jenny · 21 June 2026

★★★★★ 5/5

Trustpilot

Jade, solicitors with Miles and Barr, Dover.

Jade, solicitors side of my house sale and whom I was in contact with regularly was incredibly patient, helpful, continuously tried to help me with progression of my needs as I was particularly not good with digital, online communication, but she did anything she could to help me. Miles and Barr, estate agents in Dover, who together with solicitors were just absolutely amazing. I can't thank them enough for their professionalism, kindness and from start meeting Ashley, who was incredible, truly understood my predicament, offered help from himself and his amazing team at Miles and Barr, introduced me to Flori, whom also went beyond her job to help me, truly genuine in all her actions, in more ways than I can describe. I met Emmanuel, again, genuine, thoughtful, professional and always ready to help, and everyone i spoke to on tbe phone, met in the office, I don't want to leave anyone out, as each and every one were amazing, I'm so glad I found Miles and Barr and I can only speak highly of them. Throughout the many years of moving, this is the first time I can genuinely say credit where credit is due, they deserve the best recommendation because the whole team from Jade at solicitors, guiding me throughout the legal side to everyone I met at Miles and Barr Dover, gave me reassurance, professionalism, and a sale to remember them by. Felt like family, always wanting to give their best no matter what situation arose. I truly appreciate each and every one I had the privilege to meet and speak with.

Gulfiye · 7 October 2026

★★★★★ 3/5

Trustpilot

A fantastic property manager

Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy. Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.

Alison · 22 June 2026

★★★★★ 4/5

Trustpilot

Friendly and professional

Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr

Rosemary · 30 September 2026

★★★★★ 5/5

Trustpilot

Miles & Barr Ramsgate are Superb!

Miles & Barr were Superb! My experience with the Ramsgate branch was one of sheer delight. My viewing appointments with Sophia and her colleague were carried out with extreme professionalism and a great deal of friendly, genuine attention. I was thoroughly impressed with Becky, who was exceptional throughout my home purchasing process, helpful, quick to respond and so kind. I would whole-heartedly recommend Miles & Barr to anyone, they were really amazing I would be more than happy to engage with their services in the future.

Friend · 29 September 2026

★★★★★ 5/5

Trustpilot

Me and my partner dealt with Abigail…

Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳

Queenieb · 4 August 2026

★★★★★ 5/5

Trustpilot

Property Sale

Miles and Barr (in particular Becky White) were very helpful during the sale and responded promptly with any questions i had. As i live overseas, it was important to have a local contact point that was able to help with a range of issues and concerns.

Geoff · 18 June 2026

★★★★★ 5/5

Trustpilot

Very pleased with the team at Miles and…

Very pleased with the team at Miles and Barr for recently selling my property. I initially chose them thanks to the warm and professional approach of Maddy at the front of house. Shea then provided a well-researched valuation and responded quickly to all of my questions. Kayleigh expertly negotiated an offer and timescale that worked perfectly for everyone in our chain. Finally, Emily handled the sales progression with empathy and complete regularity; her weekly updates provided a level of reassurance I haven't experienced with other agents. I am so glad I went with Miles and Barr and would highly recommend them if you are thinking of selling your home.

Ben · 18 September 2026

★★★★★ 5/5

Trustpilot

The staff are very helpful

The branch staff are very helpful, polite and friendly and have had a positive experience with them during viewings and when I came into branch to ask questions. Denise who has been dealing with our move has been very good at answering all our questions and we had a lot as first time buyers.She is also really cheerful and down to earth, so has made the whole process feel less intimidating! The process was broken into manageable steps so would recommend for first time buyers to go with M&B Canterbury as they have made it less overwhelming for us. It helps they worked alongside our solicitors, PLS, who they got in touch with us. I believe this made the process more smooth and less stressful.

Rachael · 17 September 2026

★★★★★ 5/5

Google

Tenant Feedback, Miles & Barr (Herne Bay Branch) From a tenant’s perspective, renting a property through Miles & Barr has been a genuinely positive experience. I’ve been consistently impressed by Maisie Rowe‑Drake (Property Relationship Manager, Herne Bay branch) and her professional, prompt approach throughout my tenancy. Maisie is responsive, knowledgeable, friendly, and shows real compassion in how she supports tenants. She’s made the whole process feel seamless, and I’ve been delighted with the service received. Claire De Boos

Claire · 4 June 2026

★★★★★ 5/5

Trustpilot

Great viewing experience

Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.

Peter · 23 July 2026

★★★★★ 5/5

Trustpilot

Huge thank you to Louise Daly and the team

Huge thank you to the team, especially Louise Daly who has been wonderful getting this first time buyer’s purchase over the line. Louise has been instrumental in communication and helping to resolve issues, and making the whole process stress free. Very happy and grateful! ☺️

Jo · 18 June 2026

★★★★★ 5/5

Trustpilot

I had a wonderful experience dealing with Emily

I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️

Jo · 16 July 2026