5/5
TrustpilotMiles and Barr were extremely…
Miles and Barr were extremely informative and kept a professional connection at all times. Always helpful.
Trusted Agent profile
Verified
Miles and Barr Land and New Homes reviews
★★★★★
815 reviews across 2 platforms
1 The Links, Broomfield, Herne Bay CT6 7GQ
Miles and Barr Land and New Homes's Herne Bay office at 1 The Links is rated 4.4 out of 5 across 815 reviews on two platforms, including 21 Google reviews rated 3.7. The 794 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSophie (Collins) has been very helpful…
Sophie (Collins) has been very helpful in assisting us with our new property
5/5
TrustpilotGood agent
Found Jake to be very friendly and helpful
5/5
TrustpilotWhat a friendly efficient experience I…
What a friendly efficient experience I would highly recommend 🙂
5/5
TrustpilotHelpful
A lot of help! Given a lot of support especially with information.
5/5
TrustpilotThorough viewing with Max
Thorough viewing with Max. All questions answered.
1/5
TrustpilotVery poor customer service
Very poor customer service. No reply to emails or phone calls. A truly disappointing experience.
5/5
TrustpilotFriendly and professional
Friendly, helpful and professional service.
5/5
TrustpilotGood service
Good service , great support !!!
5/5
TrustpilotHighly professional and friendly…
Highly professional and friendly service Would thoroughly recommend
4/5
GoogleRating only, no written review.
5/5
TrustpilotExcellent
Excellent, no words to say
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear John, We are saddened to see that you have given us a one-star rating. We would love the opportunity to understand why you scored us a one-star as we are continuously looking at ways to enhance our customer service. Please share more details with me directly at communications@milesandbarr.co.uk. Kind regards, Lauren, Communications Manager
5/5
GoogleFabulous
1/5
TrustpilotEthan.
Ethan.. deal.. yuk!
5/5
TrustpilotVery good and helpful
Rating only, no written review.
5/5
Trustpilotvery helpful and friendly 10/10
Rating only, no written review.
5/5
TrustpilotSophie Collins very helpful and clear
Rating only, no written review.
5/5
TrustpilotWe got a lot of help moving
Rating only, no written review.
5/5
TrustpilotGreat very happy 🤩🤩🤩🤩
Rating only, no written review.
2/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for taking the time to rate us Nadia. We do pride ourselves on delivering a great customer experience, so it's disappointing to see we may not have lived up to your expectations on this occasion. I Can't locate your details on our system, but would love to understand if there is any way we can help. Please feel free to contact me on 01304 626444. Mark - Customer Experience Manager.
5/5
TrustpilotExcellent customer service
Rating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles and Barr Land and New Homes
How many reviews does Miles and Barr Land and New Homes have?
Miles and Barr Land and New Homes's Herne Bay office has 815 reviews across two platforms: 21 on Google, 794 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Miles and Barr Land and New Homes's rating?
Miles and Barr Land and New Homes is rated 4.4 out of 5 across all 815 reviews, and 3.7 out of 5 on Google from 21 reviews, checked 9 October 2026.
Where is Miles and Barr Land and New Homes's Herne Bay office?
Miles and Barr Land and New Homes, 1 The Links, Broomfield, Herne Bay CT6 7GQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.