Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
★★★★★ 1/5
GooglePurchased 7 electrical items from their auction. Everything was broke, not one thing worked. Was either wet inside or just broke. When I plugged the typewriter in it literally blew up in my face. In there live auction they will say if doesn't work bring it back, but when I did the bloke wouldn't even come out of his office and left the older rude women to deal with it. Stood outside the office for 15 minutes and finally got a refund and my account blocked. If you want to pay to get rid of their rubbish then this I best place for it. Rubbish auction and even worse customer service.
Jordan · 17 April 2025
★★★★★ 5/5
GoogleI just purchased an auction item from Nigel Ward & Company, and I was very impressed by their high standard of service. This company clearly demonstrates a strong commitment to client satisfaction. My item was delivered to the south coast in secure, professional packaging at a competitive delivery rate. For those interested in selling through this auction house, I recommend them, as they will showcase your items all around the world via different internet selling portals. Unlike many other auction houses, which only offer local collection or suggest costly third-party delivery options, Nigel Ward & Company provides a comprehensive and reasonably priced delivery service on items that can be sent via the post.
Frazer · 12 October 2025
★★★★★ 5/5
GoogleI bought from Nigel ward auction very easy experience very helpful and I was on holiday
Would buy again. Also loved looking round and on the day I went there had an amazing selection of items. Don’t forget to stop for some delicious cake all made locally
Simon · 17 April 2025
Agent replied · 8 November 2024
Thanks for your review, we hope to see you again soon.
★★★★★ 5/5
GoogleExcellent borderland auction house with much to admire - organised and catalogued with just the right amount of individuality to make a visit a unique and entertaining experience - plus an auctioneer with a nice line in sit down comedy to keep you amused
Michael · 9 March 2025
Agent replied · 26 October 2025
Thank you for your lovely review, you're welcome back anytime!
★★★★★ 5/5
GoogleMy name is Nicole DeFontes, and I live in the US. I collect vintage Eiderdowns from the UK. I mostly purchase Eiderdowns from private sellers, and have not used an auction house before, but I found Nigel Ward and Company auction online, so thought I would give a try, and placed a bid on 2 Eiderdowns.
The transaction could not have been easier! Nigel Ward and Co. communicated with me promptly, and were a great help in figuring out posting, payment, etc. I was more than impressed.
Because I live in the US, I thought surely there may be some kind of issue with payment, posting, and the process, but the entire process from start to finish, was smooth, and easy. I received quick, and friendly communication via email, and they answered any and all questions that I had.
I received the Eiderdowns that I purchased very quickly! I suspected shipping may take some time, but no, the Eiders arrived nicely packaged, sealed in plastic, and arrived within a week.
I was so impressed with Nigel Ward Co. that I am writing this review. I encourage anyone who is considering using Nigel Ward, to go ahead, and do it!
Thank you again Nigel Ward and Company for an easy experience, as well as my 2 lovely new Eiderdowns! I will certainly purchase again, and hope you keep me in mind when other Eiderdowns come in.
Many thanks,
Nicole DeFontes
Nicole · 25 October 2023
★★★★★ 5/5
GoogleBought many pieces of antique furniture for my home. Very warming experience and professional team.
Very professional and courteous with enquiries always appreciated. Thank you!
Lee · 9 December 2025
★★★★★ 5/5
Googlegreat auction house. Nice staff as well.
David · 3 April 2026
★★★★★ 5/5
GoogleMy favourite auction house. A wide selection of useful stuff. Sadly for a few sellers there are great bargains to be had.
I've never been to a sale yet when I haven't got something I needed at a good price
Alex · 17 April 2025
★★★★★ 5/5
Googleexcellant family run country auction ,
having regular general and quality auctions .help on hand for any questions or advice for entries or sales you may have
well worth a visit or contact them through their website
Jon · 17 April 2025
★★★★★ 5/5
GoogleAuction is always good. The bacon sandwiches are not so good.
Oliver · 17 April 2024
★★★★★ 5/5
GoogleOf all the Auction Houses we deal with, Nigel Ward are the most personable, with the most helpful staff and assistance. They reply to condition reports requests with very helpful assessments, and have a reasonably priced p&p service. By barely 5pm today on auction day, we had our invoices and offer for p&p.
We've also attended auctions, great selection, and superb Auctioneer.
Gold standard service.
Angela · 25 October 2023
★★★★★ 5/5
GoogleBrought some really nice and interesting things from this auction house, and collecting is very easy. Lovely pleasant staff, I will definitely be buying from here again.
Stephen · 11 May 2025
★★★★★ 3/5
GoogleVery disorganised when you go to collect your lots.Had to make an appointment because if covid 19 rules.chise 0900hrs slot, on arrival gate was still locked and 4 other vehicles ahead of me. When I finally got in the lots could not be found , one item locked in outside garage staff did not know it was there. Took 45 minutes to collect 3 items.
This was my second visit on the first occasion similar experience except 1 lot could not be found at all so refund had to be given.There does not seem to be any logic to the numbering system used or the location of lots.Made worse if you are just collecting lots so do not know what it is you are collecting/looking for.
Ian · 25 October 2021
★★★★★ 5/5
GoogleHighly professional service if you're selling and worth a visit if you're just looking.
The bric-a-brac auction is always fun and off the main hall is a secondary auction where you can grab a bargain.
The main auction is where the real treasures are and though the auction house is in a rural, out of the way village, don't let that fool you. You'll find some seriously high-end collectables, I've seen everything from audiophile hi-fi separates to rare vintage wines sold here.
I love an auction and this place is my absolute favourite auction house.
Thor · 26 October 2019
★★★★★ 5/5
GoogleCollected a motorcycle for a customer. Very polite and very helpful
Darren · 2 August 2025
★★★★★ 5/5
GoogleThank you for all the help with a recent order - will be using these guys and girls again soon.
KLA · 17 April 2025
★★★★★ 5/5
GoogleA great place to go and look around the sale, you can buy some really lovely thing just for a pound or two. Some of the Item are top quality for what you would pay anywhere earls. Always a go place to have a crupper and a cake as you look around. It's a nice day out if not raining. Go a long and see for you're self's, look on the net to know when the next sale. Its Nigel-wardand co. You will have a nice day out.
Dale · 26 October 2018
★★★★★ 5/5
Googlevintage auctions a brilliant day lots of interesting lots a must go event
Mel · 10 April 2025
★★★★★ 4/5
GoogleVery efficiently run mid-range auction centre. Very popular so you need to be early when viewing and on morning of sale to secure a parking space. Excellent cafe to help along the waits between auction lots.
Christine · 25 October 2020
Agent replied · 24 October 2024
Thanks so much for your feedback. If you would like to discuss how we could have made your experience into 5 star one, please call or email us. We look forward to hearing from you.
★★★★★ 1/5
GoogleNigel is great, but the ladies answering the phone are rude.
Nigel · 25 October 2022
Agent replied · 24 October 2024
We don't seem to have a "Nigel Trump" on our books? I think you must have called the wrong number. Merry Christmas!
★★★★★ 4/5
GoogleThis has got to be the largest collection of God knows what in the universe assembled monthly....love it! Staff a bit disinterested
Lizzie · 26 October 2019
Agent replied · 24 October 2024
Thanks for your review, we have auctions usually every three weeks, we'll try and jolly the staff up for next time, we have some very interesting items coming up
★★★★★ 5/5
GoogleExcellent packing for my paintings. Congrats to the packing team and a big thank you from me.
Garry · 17 April 2024
★★★★★ 4/5
GoogleGreat auction room with friendly staff. Always a charity running the tearoom on auction day, serving breakfast rolls and cake.
Would be five star, but for the eye watering 20% buyers premium! This they increased recently due to the new laws restricting surcharges on card payments.. Now meaning those paying cash are also 'surcharged'
Paul · 26 October 2018
★★★★★ 3/5
GoogleTypical messy old fashioned auction house,Lovely staff good if you like to rummage through boxes.
Joy · 17 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.