5/5
TrustpilotIt was a complex transaction and I…
It was a complex transaction and I commend Laura for putting the deal through, I am very happy with the service
Trusted Agent profile · Henley-On-Thames
Savills Henley reviews in Henley-On-Thames
★★★★★
2,077 reviews across 3 platforms
58-60 Bell Street, Henley-on-Thames, RG9 2BN, RG9 2BN
Part of Savills, see every office.
Savills's office in Henley-On-Thames, at 58-60 Bell Street, is rated 4.2 out of 5 across 2,077 reviews on three platforms, including 241 Google reviews rated 4.9.
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Reviews
Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWonderful team
Wonderful team. Superb communication and professionals. Pleasure to deal with.
5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 26 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
GoogleGreat overall experience with Tom Hyde, Lettings agent and Savills in helping find a flat and a great home in Henley-on-Thames as he and Savills were great to work with from the start and follow through with both our Lettings.
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 26 October 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 26 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 26 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
GoogleLovely team to work with Communicative; very courteous and professional. Thankyou
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 26 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 26 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
5/5
GoogleSavills have been outstanding in the way they have handled sales for us. Linda and the office at Henley have gone above and beyond to achieve sales for us. We would have no hesitation in recommending Savills.
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 26 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleExcellent! From an accurate valuation of the property in the first place through to finding a solid buyer and working hard to keep the chain intact. Very friendly, professional and helpful people. Thanks for all of your help!
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 26 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 26 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Savills Henley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henley-On-Thames.
