Trusted Agent profile · Henley-On-Thames

Savills Henley reviews in Henley-On-Thames

4.2

★★★★★ Great

2,075 reviews across 3 platforms

58-60 Bell Street, Henley-on-Thames, RG9 2BN, RG9 2BN

Part of Savills, see every office.

Savills's office in Henley-On-Thames, at 58-60 Bell Street, is rated 4.2 out of 5 across 2,075 reviews on three platforms, including 239 Google reviews rated 4.9.

Google logo

4.9 / 5

239

Reviews on Google

This office

Yell logo

2.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,835

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

5/5

Google

Claire & Adam both very helpful throughout the process, in a tough market. Easy to communicate with. Would definitely use Savills again.

Robbie · 27 March 2024

5/5

Google

Tom Hyde at Savills Henley did an excellent job helping us find a rental property, very professional, responsive and effective.PositiveResponsiveness, Professionalism

Christian · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind words Christian, wishing you all the best in your home.

2/5

Yell

Quick to judge

I popped in here to get a list of their properties on the lettings market and my criteria was almost totally dismissed by the rather arrogant lady that served us. She said she would call us if there was anything suitable. Needless to say she never called and we found several properties that matched our criteria through their competitors almost immediately.

Ejenner01 · 1 November 2010

5/5

Trustpilot

Very helpful all the time and they were…

Very helpful all the time and they were able to make the process of moving simple and efficient.

Kush · 23 June 2021

Agent replied · 26 October 2024

Thanks Kush, pleasure to work with you.Regards,Luke

5/5

Trustpilot

Lauren helped me a lot during my stay…

Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.

Perizat · 19 March 2024

5/5

Trustpilot

Letting service over the past two years…

Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.

Declan · 15 June 2021

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Google

Selling a house in a pandemic was never going to be easy but Ryan , Charlie and other colleagues did everything they could to help and support us through the process. They were endlessly attentive, hard-working, helpful and thoroughly professional. We would absolutely recommend Savills.PositiveResponsiveness, Quality, Professionalism, Value

NA · 24 October 2021

5/5

Trustpilot

thank you Savills & Paige

Paige Ford helped me find a great place in Belsize Park for a short term stay. She was so efficient and pleasant. She made everything so easy. I highly recommend her and Savills.

John · 28 June 2023

5/5

Trustpilot

A great service

Adel Virago-Zsupan has provided us with a great service Sorting out some difficult issues that we are very pleased with.

Miles · 29 December 2020

Agent replied · 26 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Cost me £15 to call them and never got…

Cost me £15 to call them and never got through after waiting 25 minsEmails them and 3 days later still no response

B.Morris · 6 June 2020

Agent replied · 26 October 2024

Thank you for your feedback. We take it very seriously so could I ask you to get in touch so that we can discuss your concerns in full? Please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?

5/5

Trustpilot

We had great service from Millie…

We had great service from Millie Willsmer. She was responsive, friendly and did all she could to aid our purchase.

Justine · 12 December 2020

Agent replied · 26 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

Guided us on the correct price for our…

Guided us on the correct price for our property so we ensured a quick sale and achieved over the guide price.

Jon · 8 September 2020

Agent replied · 26 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Google

Thank-you Savills for successfully selling our house and managing the process professionally throughout!

Justin · 24 August 2024

5/5

Trustpilot

Excellent service

Excellent service, very efficient at every stage and all the team where a pleasure to work with.

Susan · 22 June 2021

Agent replied · 26 October 2024

Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Avoid

Avoid, don't waste your time with these. they are more motivated in taking all your details rather than showing you a property.

MrA · 28 January 2020

Agent replied · 26 October 2024

We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly what happened o if you’d like to contact us to discuss it further please do email socialmedia@savills.com

4/5

Trustpilot

Savills are our go-to

My brother and I have used Savills for years to rent out our properties. Paige and Ali have been proactive and professional, quick to respond to any queries. One house has been let out; one flat is still looking for tenants.

Josephine · 9 August 2022

5/5

Trustpilot

extremely happy

Everything that happened during me getting the apartment was so easy and every member of staff was so helpful, amazing service

Martin · 11 January 2020

Agent replied · 26 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.

1/5

Trustpilot

Sales staff that lie to get the sale…

Sales staff that lie to get the sale and then leave you

Magesh · 1 February 2022

Agent replied · 26 October 2024

Thank you for your feedback. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.

5/5

Trustpilot

Savills Feedback

David from the Wapping office did a great job - Responsive and willing to help.We recommend him.

Victor · 6 March 2021

Agent replied · 26 October 2024

Thank you, Victor - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,David

5/5

Trustpilot

Fantastic customer service from Jess Exley

Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.

Nasra · 25 February 2021

Agent replied · 26 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Crooks

CrooksDon’t even trust them, ever.

Tim · 2 December 2022

Agent replied · 26 October 2024

We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?

1/5

Trustpilot

Crimnals working in league with…

Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future

Martin · 4 December 2018

Agent replied · 26 October 2024

Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Great service

Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.

Patrick · 14 October 2020

Agent replied · 26 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Our sale

We were always kept well informed with helpful and experienced guidance, thank you very much

Denise · 19 June 2021

Agent replied · 26 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

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