Trusted Agent profile Β· Henley-On-Thames

Savills Henley reviews in Henley-On-Thames

4.2

β˜…β˜…β˜…β˜…β˜… Great

2,081 reviews across 3 platforms

58-60 Bell Street, Henley-on-Thames, RG9 2BN, RG9 2BN

Part of Savills, see every office.

Savills's office in Henley-On-Thames, at 58-60 Bell Street, is rated 4.2 out of 5 across 2,081 reviews on three platforms, including 241 Google reviews rated 4.9.

Google logo

4.9 / 5

241

Reviews on Google

This office

Yell logo

2.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,839

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

1/5

Trustpilot

I keep getting e-mail from this…

I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil

Lb Β· 18 July 2022

Agent replied Β· 26 October 2024

We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.

5/5

Trustpilot

Excellent and efficient service

Excellent and efficient service. Ryan kept me fully informed at all stages.

June Β· 24 August 2021

Agent replied Β· 26 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Sold my flats at auction

Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.

M Β· 4 October 2024

Agent replied Β· 26 October 2024

Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Really great experience

Really great experience. Charles and his team were very quick and prompt in all responses.

YPL Β· 1 December 2020

Agent replied Β· 26 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

I dealt with Jess exley who was…

I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.

Will Β· 5 May 2021

5/5

Google

5 🌟 service as you would expect with Savills. Having Katie Green handle the process and communicate efficiently with both sides has been invaluable. Many thanks for all your hard work. …

Elliott2822 Β· 27 March 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to provide your feedback and comments on the experience with our lettings team. We're all so pleased that the process went so well for you. Thank you Gordon Hood Director, Head of Region

5/5

Google

It was a pleasure dealing with Katie Green, who was friendly and professional in her efforts to secure a lovely rental for us. We would have no hesitation in recommending her services.

Carey Β· 27 March 2024

Agent replied Β· 23 October 2024

Dear Carey, Thank you for taking the time to provide your feedback and comments on the experience with our lettings team. We're all so pleased that the process went so well for you. We hope you are enjoying your new home. Thank you Gordon Hood Director, Head of Region

5/5

Trustpilot

Purchase through Savills Mayfair

The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.

Chris Β· 8 October 2021

Agent replied Β· 26 October 2024

Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire

1/5

Trustpilot

Blatant disregard for covid restrictions

I was a tenant in a house that Savills were selling. Multiple members of the household were quarantining after a trip abroad, which Savills were well aware of, but they still brought elderly and vulnerable prospective buyers around to view the property. Not only was this a blatant disregard of the government restrictions, but also of the safety of the prospective buyers.

Alex Β· 14 November 2020

Agent replied Β· 26 October 2024

Hi, we're sorry to hear this. Please can you email further information and your contact details to socialmedia@savills.com so we can investigate this? Thank you.

5/5

Trustpilot

Fantastic

I have nothing but praise for Ryan Allbon from the Henley branch , he handled our sale brilliantly and professionally, what an absolute star he was , nothing was ever to much trouble he was extremely prompt in answering my calls / emails and so very professional! I wouldn’t hesitate to recommend Savills and now will always use them .

Ralph Β· 28 April 2021

Agent replied Β· 26 October 2024

Thanks Ralph, it was a pleasure to deal with you as well, and hope all goes well in the future.Regards,Ryan

5/5

Trustpilot

Premium service from premium agents

Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.

Mr Β· 6 September 2022

Agent replied Β· 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Lauren Sullivan is an extremely…

Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.

Anja Β· 4 July 2023

5/5

Trustpilot

Shan has always been very helpful and…

Shan has always been very helpful and prompt in all our dealings, I’ve had a first class service carried out with courtesy and friendliness.

Jack Β· 22 September 2025

5/5

Trustpilot

Goes the extra mile

I have both sold and rented out my apartments and the team couldn't have been any more helpful. Maria goes the extra mile to make the experience as trouble free as possible.John Paul and Alistair have given me the benefit of their extensive experience over the last 10 years and I hope it continues for many years to come! Thanks very much, great team!

Jan Β· 16 January 2020

Agent replied Β· 26 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Fiona

Fiona, our Property Manager from Savills, was always most helpful if and when we needed her. Our overall experience with Savills has been excellent from beginning to end.

Audrey Β· 15 May 2024

Agent replied Β· 26 October 2024

We really appreciate your kind feedback, Audrey. We are very pleased we were able to help and wish you all the very best for the future.

4/5

Trustpilot

Savills have performed well to date and…

Savills have performed well to date and respond quickly when any issues occur. Nice people to deal with

Stephen Β· 28 October 2024

Agent replied Β· 27 December 2024

Thank you for taking the time to review our service, Stephen - feedback is always incredibly helpful.I’m delighted that we meet your expectations.

5/5

Google

Ryan Allbon has been very professional in dealing with the purchase of our new property in Henley. Everything was handled in a prompt manner with some guidance along the way. Thank you Ryan

Leigh Β· 24 October 2022

5/5

Trustpilot

Very good attention during our tenancy

We were tenants for almost two years and during our stay we got very nice attention from Savills. Property Managers Ritesh Goupal and Cato Ng answered quickly to any inquiry that we had regarding the apartment and our tenancy.If we had any issue on the flat or questions about the agreement, managers were able to find help and answer our questions as soon as possible.

Samuel Β· 25 January 2024

5/5

Google

It has been and continues to be a great experience working with James in the rental team. He has been practical, patient and professional throughout and was quick to find tenants suitable for our situation. Thank you!

Tamzin Β· 24 October 2023

Agent replied Β· 23 October 2024

Dear Tamzin, thank you for providing your comments on the great experience with James and the lettings team in Henley and for the 5 star rating too. Kind regards Gordon Hood Lettings Regional Head

4/5

Trustpilot

I have dealt with Savills for a good…

I have dealt with Savills for a good many years now, they have always managed to find good tenants for us. They are right up to date with the latest legislation, however, this inevitably generates a huge amount of necessary correspondence, which can be very time consuming. The end result always seems to justify all that is involved.

Mr Β· 6 July 2021

Agent replied Β· 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Absolute nightmare company

Absolute nightmare company. Provided false information in regards to how our application would be processed which led to us β€œfailing”. Then tried to illegally withhold our holding deposit. Scammers.

Katie Β· 15 April 2024

Agent replied Β· 26 October 2024

Hi Katie, we are very sorry to hear of your experience and would like to find out more. Feedback is incredibly important to us in order to provide a service customers expect from us. Could you please email socialmedia@savills.com with additional detail so we can investigate.

5/5

Google

Ryan was really helpful throughout the selling process and kept us well informed at all times but, if he was unavailable, the other members of the team were happy to step in. Together they made the selling process very smooth.

Sophie Β· 24 October 2021

1/5

Trustpilot

Website doesn't work ...

The website rarely works, if you view a property online then you can only view one photo despite listing numerous, last week you could only view "Sold" properties (laughable). In my personal dealings with them Ive also found them to be arrogant. LIke customers aren't worthy of them. Needs to change

Anon Β· 12 July 2022

Agent replied Β· 26 October 2024

We are sorry to hear that you were dissatisfied with the website, if you'd like please email socialmedia@savills with any further information so we can look into improving.

5/5

Trustpilot

Outstanding service from Savills

Outstanding service from Savills. Sue Trybus made the whole process effortless. If you want to work with someone with old fashioned values of integrity, honesty and kindness then look no further than Sue. A precious gem in the world of estate agents.

Mrs Β· 8 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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