Trusted Agent profile · Henley-On-Thames

Savills Henley reviews in Henley-On-Thames

4.2

★★★★★ Great

2,077 reviews across 3 platforms

58-60 Bell Street, Henley-on-Thames, RG9 2BN, RG9 2BN

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Savills's office in Henley-On-Thames, at 58-60 Bell Street, is rated 4.2 out of 5 across 2,077 reviews on three platforms, including 241 Google reviews rated 4.9.

Google logo

4.9 / 5

241

Reviews on Google

This office

Yell logo

2.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,835

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Oliver Hudson has been our property…

Oliver Hudson has been our property manager and as new tenants he has helped us with any issues that have come up. He has been incredibly polite and kind.

Astha · 17 September 2025

5/5

Trustpilot

Savills' property management is great

Savills' property management is great. I would like to thank Fiona Wither for her excellent service and prompt communication in managing my flat. I highly recommend Savills for their professionalism and care.

Baha · 30 May 2024

Agent replied · 26 October 2024

We really appreciate your kind feedback, Baha. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Rebecca - Property Manager

Rebecca is an incredible Property Manager. Her customer service skills, communication skills and Professionalism are exceptional! She is incredibly committed to her role as a Property Manager and clearly takes pride in her role. From my numerous conversations with Rebecca, she has always presented solutions to my problems and as a Full-time working Healthcare Professional, this is extremely important to me. Thank you Rebecca!

Preeti · 5 May 2021

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service, Preeti!Regards,Rebecca

5/5

Google

All the team are great, James is my main agent and he is always responsive, friendly ,efficient and knowledgeable. He always acts professionally and uses his experience to find the best match for the rental property considering both tenant and landlord alike.

Julie · 24 October 2023

Agent replied · 23 October 2024

Thank you for your 5 star review Julie! Savills Henley team

5/5

Trustpilot

Tami has been an amazing property…

Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!

Rebekah · 4 May 2024

Agent replied · 26 October 2024

Thank you so much for your review, Rebekah. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Highly recommended Paige and Savills

We had a great experience with Paige when we were looking to rent in a market with a lopsided supply. She took the time to understand our requirements and was able to find the perfect home. I would highly recommend Paige and the entire Savills team to help in your search.

Ashwini · 1 February 2023

Agent replied · 26 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you.Regards,Paige

1/5

Trustpilot

Is Savills typically this terrrible ?!

No one showed up for a scheduled valuation on an agreed date and time without explanation, while I had to take time off from work. I sent them a couple of follow-up emails to find out the reasons, but again, no replies. I am honestly shocked by such sub - standard service and unprofessional behaviour from Savills. I hope they can give me an explanation why this can happen, if they really have customer service, not just a cheap apology.

Xia · 19 May 2024

Agent replied · 26 October 2024

We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. Your review has been taken seriously, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Google

Tom Hyde has been extremely hard working on our behalf and a pleasure to deal with throughout. He has successfully found an excellent tenant for us and we could not be more pleased. Tom takes his remit very seriously and works hard to follow up every possibility, whilst keeping in contact and answering our questions. Thank you Tom.PositiveResponsiveness, Quality, Professionalism, Value

Penny · 24 October 2021

Agent replied · 23 October 2024

Dear Penny, thank you for your kind word regarding your experience with Tom and for the full 5 stars too. Many thanks

5/5

Trustpilot

Oliver Hudson

Oliver Hudson, our property manager in the past one year , is very responsible and always on top of any issues we have with our property. He is always very committed to resolving the issues ( be it tenancy feedback, issues with council tax, or utility bills or tax issue ). And his response is very fast. His biggest strength is his ability to work well with other stakeholders to resolve critical tasks or issue. He is definitely the "go to " person in Savills.

Chong · 16 May 2024

Agent replied · 26 October 2024

Thank you so much for your review, Chong. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

I had such great help of Holly at Savills, she supported me in finding a House that really suited my needs and made the process as smooth as possible, always helping and being available for questions

Asa · 11 August 2026

5/5

Trustpilot

Tom Edwards - excellent from start to finish

Tom Edwards and his team provided a first rate service and reinforced our previous Savills experience which was similarly excellent. From initial engagement through to finalising the offer we felt confident that the right agent had been chosen. The depth and breadth of local market understanding highlights for us that Savills is the obvious choice.

K · 9 August 2022

Agent replied · 26 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.Regards,Tom

5/5

Trustpilot

4 St Peters Villas Sale

We were delighted with the service we got from Christopher and his team at Savills. Our sale was a long and drawn out process with complications at our buyers end but we got there in the end due to skilful negotiation and mediation by Christopher. We would happily recommend Savills to any buyer or seller.Janie & Jeremy Woolfenden

Mrs · 21 March 2022

Agent replied · 26 October 2024

I am delighted to have been able to help you with your sale. Thank you for taking the time to leave such a lovely review, and I hope to work with you again in the future.Regards,Christopher

1/5

Trustpilot

Savills is INCORRECT, UNFAIR agency

WARNING LANDLORDS!!Savills is an incorrect, unable agency. As landlords, we are still waiting for our float MONEY back nearly for a month, but nothing has happened. (Anyway, is there any reason that a property agency holds back money on a landlord, who gave authority for withdrawing any ammount needed from the letting fee....?!) They are not just EXPENSIVE, but treat us unfairly! We decided to leave them as we think paying out our 3 months income for them, and having the half a year report after 9 months and several emails and calls......it is just not in balance.So now we are repairing the flat after the tenant who they placed to us left, we are paying the contractors, but Savills is still HOLDING BACK OUR MONEY, not sending it back to our account even after several calls, emails ....we think it is even unlawful! 🤔

Ms · 8 May 2024

Agent replied · 26 October 2024

Hi Agnes, we did respond to your review of 29 February and asked for more information in order to provide a resolution, but we heard nothing back. Please email us direct at socialmedia@savills.com so we can investigate as a matter of priority.

5/5

Google

From first viewing to completion of the purchase, nothing was too much trouble for Charlie who managed communications with the sellers effectively and was always quick to respond to requests for access to the property or additional information. A pleasure to deal with throughout, our thanks to Charlie and the team at Savills.

Graham · 24 October 2022

Agent replied · 23 October 2024

Hi Graham Thank you for your review. We are glad you had a pleasant experience and wish you all the best in your new home. Best wishes, Savills Henley Team

5/5

Trustpilot

Very helpful all the way through

Very helpful all the way through. Because there were developers at one end of the chain it was not altogether easy but George Hill kept control all the way through, was always helpful, open with everything and he and his staff were excellent with us. Stephen (Yeomans)

MR · 15 May 2023

Agent replied · 26 October 2024

Thank you for your lovely review, Stephen. It was a real pleasure being able to help you and wish you all the best.Regards,George

5/5

Trustpilot

5-star experience from Terence Lane

I am really happy and thankful to have Terence Lane as our property manager. He is so professional, patient and helpful all the time. He is really active in replying all the questions from me and proceeding the whole process of inventory check as well as the refund return. Thank you so much Terence!

Fu · 12 September 2022

Agent replied · 26 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Terence

5/5

Trustpilot

My experience

Savills were my vendors agents. They were very helpful in what became a complex situation. Despite not being their client, they were supportive and proactive right to the end and beyond.

Dr · 13 January 2026

Agent replied · 23 January 2026

Thank you so much for your review, Dr.Chatterjee. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Abigail Homer was the agent in charge…

Abigail Homer was the agent in charge of selling our home. She was a pleasure to deal with, so personable and efficient. She was persistent in following up with our solicitor when we had delays. I can highly recommend her and also the company, Savills. They were excellent from start to finish.

Mrs · 19 November 2022

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Abigail

5/5

Trustpilot

Emma and tommy have been amazing help…

Emma and tommy have been amazing help from start to finish cant thank them enough! And amazing customer service.

Cara · 21 April 2026

Agent replied · 27 May 2026

Thank you for taking the time to review our service, Cara - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Trustpilot

I would definitely recommend Savills…

I would definitely recommend Savills for their excellent service in helping me find and purchase a new home.The home buying process can be stressful, but Valentin Nedea made it as easy as possible for me. He handled all negotiations, and he was always available to provide guidance and support. I felt like I could trust Savills and Valentin to represent my best interests, and I was confident that they would get me the best possible deal.

Heena · 25 July 2023

5/5

Trustpilot

Excellent service provided by Vivian Yip

This company helped me find a property to rent last year and at the end of the tenancy I was very happy with Vivian Yip's ability to keep in touch with me throughout the two months, including how to check out of the tenancy, how to clean the property and how to pay for the fees, I wouldn't have been able to check out of the whole property so easily without her help. I would not have been able to get out of the property without her help. She also kept in touch with me during the rental period to make sure that everything was going well, thank you very much for her service and thank you to Savills for helping me to find a property to rent.

Ruize · 26 July 2025

5/5

Trustpilot

Lauren TVC

Lauren was attentive and easy to deal with throughout.Would have her property manage again. Lived in TV Centre. TopThanks.

Miles · 27 November 2024

Agent replied · 27 December 2024

Thank you for taking the time to review our service, Miles - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

We worked with Ryan Allbon in the…

We worked with Ryan Allbon in the Henley office to find our home. Whilst we did not ultimately find our home through Savills, Ryan was an absolute pleasure to deal with. Enthusiastic, communicated with us all the way, would send us houses and fully understood what we were looking for. I would highly recommend him if you are seeking your next home.

MarkandSusan · 18 May 2021

Agent replied · 26 October 2024

Dear Mark and Susan, it was lovely to work with you and a pleasure to deal with! Regards,Ryan

5/5

Trustpilot

Steven Morish is simply the best agent I have ever known

Steven Morish is simply the best agent I have ever known Expert knowledge of the market, timely response to emails and text and a great rain maker to bring buyers and vendors to together If I could rate six stars, I would Thanks a million to Steven and the great Sevilla auction team David Soanes Worthing

David · 10 May 2022

Agent replied · 26 October 2024

Thanks Steve, we really appreciate your kind review and were very happy to help!Regards, Steven

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