Trusted Agent profile
★★★★★
45 reviews across 2 platforms
The Old Forge, 16 Bell Street, Henley-On-Thames RG9 2BG
Robinson Sherston's Henley-On-Thames office at The Old Forge is rated 5.0 out of 5 across 45 reviews on two platforms, including 33 Google reviews rated 4.9. The 12 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
5/5
GoogleA 5* experience - The sale would not have happened without Charlie. Matt and the team are amazing. Trustworthy, knowledgeable, proactive, calm, professional, and great value for money. You'll be in the safest of hands.
Thank you Frankie, we are delighted to have represented you and thank you for your review.
5/5
GoogleFirst class service from Matt and his team (all delightful), when we recently purchased in Henley. With 4 properties having fallen through, we needed help and advice from an honest and trustworthy agent - RS are just that. Knowledgeable and informed, fun and professional, they really were the best partner and I cannot recommend them highly enough.
Ah thanks Sue, we got there!! We're all delighted for you both Matt
5/5
TrustpilotThe team at Robinson Sherston were Excellent!
Robinson Sherston were superb throughout the buying process and were there to assist and guide all the way. They kept the process moving along and ensured that everyone was kept informed with no loose ends to trip things up. I would not hesitate to work with this estate agent in the future and cannot thank Vanessa enough for her guidance and support .. simply excellent!
5/5
GoogleMatt and his team did an exceptional job selling our house. The marketing, particularly the photography and video, was of a very high standard. Matt’s network and the way he works that network is a real differentiator. Nothing is too much trouble for him and he provided calm reassurance and sensible advice through out the process. His many years (sorry Matt) of experience really did stand us in good stead. Can’t thank him enough for a service over and above ‘normal’.
5/5
GoogleMatt and the team at Robinson Sherston went above and beyond to provide us with the best moving experience. I thoroughly recommend them as estate agents. 10 out of 10 for a wonderful service. Best regards Lucy x
Thank you Lucy we are delighted to have helped you
5/5
TrustpilotTop marks across the board!
Matt and his team are honest, informed about the market (both local and uk) and absolutely trustworthy when it comes to help with negotiating the right deal. We enjoyed every interaction and they could not have been more helpful. RS are absolutely at the top of their game. Ours was a tricky purchase, but it was a delight to deal with such a frank, fun and knowledgeable team. We were all in it together.
5/5
GoogleThe service from Matt and his team (Vanessa particularly) was impressive. Our inability to find a property once RS had quickly found us a cash buyer made the process protracted but they were supportive throughout. Thoroughly recommend them .
Many thanks John, so delighted we got there! It was certainly a great team effort and Vanessa was determined to get you into your new home! Wishing you both well. Matt Mannall
5/5
GoogleRobinson Sherston have helped to facilitate both the purchase and sale of our last two homes and Matt has been a pleasure to deal with on all occasions. He is above all else, honest, easy to deal with and always acts with transparency and integrity (not something that can be said of all estate agents). I would not hesitate to recommend Matt and Robinson Sherston to anyone looking to find their next home or sell their existing one.
5/5
TrustpilotMoving made easy
Brilliant service from a brilliant team, could not recommend the team at Robinson Sherston any higher. From start to finish they made the process so smooth, no dramas, no surprises, did what they said they would and always on time. Lovely friendly feel across the team, calm approach to showing you round houses giving you space to see what you think, but also there to answer any questions. Highly recommend, a really enjoyable and stress free experience. Huge thanks to Phil and the team.
5/5
TrustpilotA*** Estate agents
Great team to work with on my first ever purchase, could not fault them whatsoever. Always there to answer questions and keeping me updated. Paul is full of knowledge and very easy to deal with and Allie is extremely helpful and always there to answer any question. A*** estate agent, I look forward to working with them again in the future.
5/5
GoogleWe had a fantastic experience working with Vanessa and Matt. From start to finish, they were professional, knowledgeable, and incredibly supportive throughout the entire process. Their communication was always clear and prompt, and they went above and beyond to ensure everything ran smoothly. We truly felt like we were in safe hands. Highly recommend their services to anyone looking to buy or sell with confidence!
Thanks so much Mark, we were delighted to represent you and what a fab house we had the pleasure in marketing.
5/5
TrustpilotMatt and the team were fantastic during…
Matt and the team were fantastic during the sale process and I would not hesitate in Recommending Robinson Sherston and will certainly use them in the future
5/5
GoogleMatt and his team worked very well with us both to achieve our sale and purchase. Matt said one day “.I’m not going to sleep properly until I’v got you both in your purchase flat.” We are now settled in our flat that was down to Matt and his team who gently eased us through the process. If you wish to have a seamless result Matt’s your man. Peter and Anne.
5/5
Google5-star service from Charlie. Brilliant communication throughout and a total professional. He made everything feel effortless and was always available to answer our questions. Easily the best estate agent experience we’ve had!
David, thank you so much for leaving this review, it is wonderful to hear that your experience with Charlie was so good and your kind words are truly appreciated. We hope you are both now settling in to your new home. All the best Matt Mannall
5/5
GoogleRobertsonSherston were an absolute pleasure to work with. They were professional, went above and beyond and communicated effectively throughout. Moving house can be challenging and stressful and although we do not anticipate moving again soon, our positive experience with RobinsonSherston ensures we will certainly use their services again if the need arises. We strongly recommend them.
Thank you Richard we were delighted to help and wish you both well in your new home.
4/5
GoogleVery happy with Phil and the team at Robinson Sherston throughout the whole sale process of our house.
Thank you Nick, that's great to hear. Matt Mannall
5/5
GoogleWe highly recommend Robinson Sherston and Vanessa in particular. We had a long and complicated purchase for various reasons but it was ultimately successful and throughout Vanessa remained upbeat and positive. Vanessa provided reassurance, was always contactable, supportive and a pleasure to deal with.
Thank you Christine, for taking the time to leave a review, and especially for your fab review of Nessa's contribution, I am very proud of my team, so this is great to hear. all the best Matt Mannall
5/5
GoogleBrilliant service from Vanessa & her team at Robinson Sherston when purchasing a property in Henley, supporting and guiding us every step of the way, helping us through a tricky purchase, wouldn't hesitate to recommend!
Thank you so much, Vanessa is a fab team player and this feedback is much appreciated.
5/5
GoogleIt was a pleasure to work with Matt and his colleagues on a downsizing sale and purchase project. Good communication and clear advice was at the heart of a personable and professional approach.
Thank Steve, much appreciated and a great effort from all involved. Matt Mannall
5/5
GoogleMatt and the Robinson Sherston team were fantastic throughout the sale of our house in Henley-on-Thames. We were kept really well informed and they provided great advice. I’d certainly turn to them again for any future house moves.
Thanks Joe, it was a true team effort and we're delighted all went well. Matt Mannall
5/5
GoogleWe were potential purchasers. Matt was active in guiding through a complex bidding process on a property they were marketing. We were kept informed throughout and Matt used his professional experience to help the vendor and ourselves to an equitable solution. I would highly recommend Matt, Paul and the team.
5/5
GoogleProfessional,personable,friendly. Handled the sale of our property superbly well,despite our requirement that it could not be marketed fully until we had found the property we wished to buy. Not an easy brief but they followed it and we agreed sale of our house and purchase of our next house within 24 hours! When there was a last minute issue in the sale/purchase completion, Matt dealt with it with great skill and sensitivity. Simply the best!
5/5
GoogleMatt is a first class agent like none I have ever met. I would thoroughly recommend whether you are buying or selling. His knowledge of the Henley market, and surrounding areas, is phenomenal, and his relationship with buyers and sellers, …
5/5
GoogleMatt Mannall acted for the vendor when we bought a flat in Henley, and I can recommend him very highly. He ensured that the process went smoothly, was professional and responsive and couldn't have been more helpful. Just what you would want an estate agent to be - thanks Matt!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Sherston's Henley-On-Thames office has 45 reviews across two platforms: 33 on Google, 12 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Robinson Sherston is rated 5.0 out of 5 across all 45 reviews, and 4.9 out of 5 on Google from 33 reviews, checked 9 October 2026.
Robinson Sherston, The Old Forge, 16 Bell Street, Henley-On-Thames RG9 2BG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.