Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were selling our parents home, Russell was very helpful with the valuation for probate aspect with no pressure regarding who would sell house.
We decide to ask them to market the property and the whole teams approach was extremely professional keeping us very well informed on progress regarding the sale which was completed within 4 months at the anticipated sale valuation,
Great service from a local Estate Agent
Phil · 16 February 2026
Agent replied · 16 April 2026
Dear Phil, Thank you so, so much for taking the time to leave such kind comments. Very much appreciated.
★★★★★ 5/5
GoogleI found Russell Patterson to be extremely helpful in selling my house, he gave me lots of advice how to make it more sellable. The fact that only Russell had my keys, my alarm and did all the viewings was very reassuring. All updates were given in a timely manner with suggestions how to manage any negative feedback. I have recommend Russell to several of my friends.
Charlotte · 16 January 2026
Agent replied · 16 April 2026
Thank you Charlotte for taking the time to leave us such lovely comments. Wishing you all the best in your wonderful new home.
★★★★★ 5/5
GoogleExcellent service!!
Russell was really knowledgable about local market conditions and helped us achieve the best possible price for our property. The photos and marketing material were extremely professional. Russell handled all the viewings personally and we received a full asking price offer within a week of putting our property on the market. We were kept fully up to date on the progress of our sale at all times, Russell was always prompt in responding to any queries and he kept in regular contact with all parties to ensure the sale progressed and we were able to complete within our desired timescales. Highly recommend!
Katie · 5 September 2025
Agent replied · 12 November 2025
Thank you Katie for your lovely comments and taking the time to leave us a review. It was an absolute pleasure to help you sell your home. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleI generally don’t write reviews, but I felt compelled to share my experience with Hawkins and Patterson Estate Agents regarding the sale of our property in Chadwick End.
From start to finish, Russell was exceptional. He handled our property sale and the subsequent after-sale process with the utmost professionalism and attention to detail. There was no compromise on service, and we felt supported every step of the way.
When we are next in the market for a purchase or a resale, I will undoubtedly turn to Hawkins and Patterson again. I highly recommend them to anyone seeking a competent estate agent that offers a personal touch of class at reasonable pricing, something that is hard to come by in today’s market conditions.
Well done, Hawkins and Patterson, and a special thank you to Russell for making this experience so positive!
Darren · 10 August 2025
Agent replied · 9 September 2025
WOW. Thank you for taking the time to write such an amazing review, lovely comments . Thank you Darren and Debbie. It was a pleasure to sell your beautiful apartment at Chadwick Manor.
★★★★★ 5/5
GoogleRussell was very friendly and easy to deal with during the purchase of our home and was a pragmatic and considered communicator. The pace of the transaction was not as quick as I’d have liked but it’s hard to know if H&P could have done anything differently to speed it up.
Sarah · 16 January 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a lovely review. Wishing you many wonderful years ahead with the family and wildlife in your amazing home.
★★★★★ 5/5
GoogleEstate agents have generally had a somewhat undesirable reputation in the public eye. Russell Patterson has most certainly shattered this perception in his handling of the sale of our house. His patience and courtesy over an unexpectedly long 18 month period (due to market conditions) were much needed. The continuity of communication with a single person throughout the process cannot be commended highly enough. Russell and his team were always reassuring when things looked grim and we wholeheartedly recommend them for their truly professional service.
Samer · 26 December 2024
Agent replied · 25 December 2024
Dear Samer, thank you so so much for your lovely review and very kind words. It was a pleasure helping you move to your next chapter. I wish you and the family many happy years in your new home.
★★★★★ 5/5
GoogleAmazing and personal service. Russel is a great estate agent and became like family to us. The experience of buying our first home was made great because of Russel. He was always happy to help and was honest and kind the whole way through. …
Wafah · 16 April 2025
Agent replied · 24 August 2024
Wafah, thank you so so much for your lovely comments. It was a pleasure dealing with you and your lovely family. Wishing you many happy and wonderful years in your new home.
★★★★★ 5/5
GoogleWe recently bought a house and the assistant of Russell was crucial in the process. It was not a straightforward sale and Russell was by our side all the way, always helpful and doing so much for us. His assistance was beyond expected and …
Kalinka · 16 April 2025
Agent replied · 29 August 2024
Kalinka, thank you so so much for taking the time to leave a wonderful review. It was a pleasure helping you and the family finally move into a lovely home. Wishing you all many happy years.
★★★★★ 5/5
GoogleWe have just sold our house and purchased an apartment. Our estate agent was Russell from Hawkins and Paterson.
I would highly recommend this company, we received excellent service, nothing was to much trouble.
Communication from our agent Russell was first class throughout the process. Telephone calls were returned, emails answered promptly, text updates were received and our consent was sought before any decisions were made.
Prospective purchasers were escorted around our property.
The presentation of the property on Rightmove was excellent.
Russell took a lot of the stress out of the whole process.
We cannot recommend him highly enough.
Joan · 16 June 2023
Agent replied · 15 June 2024
Thank you so much Joe & Joan for your lovely comments. It was lovely working with you both throughout the sale and I wish you many happy years in your new stunning penthouse.
★★★★★ 5/5
GoogleIn September of 2022 we moved into a cottage in Snitterfield. My wife and I had been looking for a home for about two and a half years and to change our lifestyle by living in different location. After viewing a number of houses we found our cottage and completed a purchase that was made so much easier by working with Russell Patterson.
Russell kept us informed, engaged with all parties on our behalf and quite frankly made the task bearable.
He always has a cheerful approach and if we were to ever buy another property. We would not hesitate to call Russell Patterson first.
Paul · 16 June 2023
Agent replied · 15 June 2024
Dear Paul, many thanks for taking the time in leaving a lovely review. It was a pleasure selling your property and helping you buy your dream home. We wish you many, many wonderful and happy years in your beautiful new cottage.
★★★★★ 5/5
GoogleI cannot recommend Russell and his team enough! Absolutely 5 star service and helped us find our perfect home! Communication was excellent and always kept me updated through the process of our purchase!
Carl · 3 August 2025
Agent replied · 12 November 2025
Thank you Carl for taking the time to write a lovely review, you are very welcome and we wish you all the happiness in your new home.
★★★★★ 5/5
FacebookI’m so impressed with Hawkins Patterson we are currently on the market with them .
Hawkins and Patterson listened to my reasons for sale empathised, understood what we need as our next purchase and put my mind at ease with putting ours onto the market. Not pushy at all !! And we were on the market so quickly hassle free.
Russell was polite always on time and even listened to the little things like taking his shoes off when going upstairs.
David is so knowledgable of the area and is keen on helping us with our onward journey .
Thank you Hawkins and Patterson . Here’s to the next purchase 👍
Ali · 5 August 2024
★★★★★ 5/5
GoogleRussell and the team were great with my new house purchase, informative and helpful at all times
Ollie · 4 August 2025
Agent replied · 24 August 2025
Thank you Ollie for taking the time to write a lovely review. It was a pleasure to deal with you, wishing you many happy years in your new home.
★★★★★ 5/5
GoogleDavid was very helpful throughout the whole process and offered sound advice on how best to market my property. I realised a much better price for my property than other agents had suggested and had a firm offer after only 3 days on the market. I couldn’t ask for anymore from a local agent.
Mike · 16 June 2023
Agent replied · 15 June 2024
Mike Hi,
Appreciate you taking the time to write. Thank you for your kind words.
★★★★★ 5/5
GoogleI completed the purchase of my new home in December 2022. Russell, Kelly and David were a pleasure to deal with. Always helpful and communicative and kept me calm and cool throughout. Thank you to you all for getting me into my new home; your professionalism and good humour was appreciated!
Adam · 16 June 2023
Agent replied · 15 June 2024
Dear Adam, thanks you so much for taking the time to leave us a lovely review. It was a pleasure dealing with you throughout the sale and we wish you many happy years in your new home.
★★★★★ 5/5
GoogleKelly helped us find tenants for a property in Henley-in-Arden and was super helpful and professional. As first-time landlords we had lots of questions and she was very patient in answering them all and putting us at ease. She found us some lovely tenants and we were very happy with the service.
Lisa · 2 April 2026
★★★★★ 5/5
GoogleA thoroughly professional and highly competent service.
Good communication and kept informed at every stage of the procedure. A friendly and helpful team; extra special thanks to David for his sterling work and determination on a property that wasn't an easy sell.
Rob · 21 July 2023
Agent replied · 15 June 2024
Thank you for taking the time to write so kindly. It was a pleasure helping you move on to the next chapter of your life. Best wishes
★★★★★ 5/5
GoogleContacted Russell (Patterson) in relation to a valuation on a property. He was very helpful and explained what they could do and replied promptly. He facilitated their very professional surveyor John to visit. Would definitely recommend Russell and John
Z · 21 July 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave a lovely review, it was a pleasure to arrange this for you.
★★★★★ 5/5
GoogleI had an amazing experience with Hawkins & Patterson. I had Russell dealing with my property purchase an awesome guy that was always on hand to deal with my queries. He made sure it was a smooth ride from being a buyer to becoming an owner. Thank you very much. I highly recommend these guys if you are selling your property.
Imran · 26 November 2024
Agent replied · 9 November 2024
Dear Imran, thank you so much for taking the time to leave us a wonderful review. It was a pleasure to deal with you from start to finish and wishing you and the family many happy years in your new home.
★★★★★ 5/5
GoogleRussell & David at Hawkins & Patterson have been excellent in assisting a very smooth house purchase. Nothing has been too much trouble and as an estate agency they are very transparent, down to earth and a pleasure to deal with. Look forward to working with them again. Thank you for selling us an amazing property.
J · 26 November 2024
Agent replied · 9 November 2024
Julie, thank you so much for taking the time to leave us a wonderful review, its been a pleasure and we are so happy you have one beautiful property there.
★★★★★ 5/5
GoogleWe have just completed our first purchase in UK and we were guided by Russell from Hawkins & Patterson during the whole process so we could understand it, learning how it works.
He was always there to answer to any question and his help was vital, even recommending a wonderful solicitor for us!
His professionalism, experience, communication skills and even sense of humour were key for us, helping us to remain calm and confident throughout three never-ending months.
If what you are looking for is first class attention, dedication and professionalism, do not hesitate to engage with Hawkins & Patterson for both selling and buying.
Highly recommended!
Antonio
ANTONIO · 21 July 2023
Agent replied · 15 June 2024
Antonio, thank you so much for taking the time to leave such an amazing review. It was a pleasure to deal with yourself and your wife. I hope you have many wonderful happy years in your lovely new home.
★★★★★ 5/5
GoogleRuss did the sale of my house recently
I found the whole experience from start to finish easy with his years of experience and expertise
I would recommend him and his team highly in both selling and buying
My sale went through fast because of him and I would say to anybody looking for someone he is there from start to finish, beside you all the way, nothing is to much trouble for him, he explains everything and answering emails out of hours
Whether you are a first time buyer or not in my case
I certainly couldn't have done it without him!!!
Highly recommended by me !!!
Pat
Pat · 16 June 2023
Agent replied · 15 June 2024
Dear Pat, thank you so much for taking the time and leaving us such a lovely review. It was a pleasure selling your wonderful property in Pinley and we wish you all the best in your new home.
★★★★★ 5/5
GoogleFrom start to finish, Russell has kept me updated throughout the whole process of buying my house. He has been on the ball and excellent communication has been given and speaking to solicitors too. I would definitely use Hawkins and …
Hayley · 16 April 2025
Agent replied · 9 November 2024
Thank you so much for taking the time to leave us a lovely review. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleRussell dealt with our sale with utmost professionalism; he was reassuring with all our questions and anxieties regarding moving house. He found us buyers in a timely manner and supported us through our house move which is wrapped up in …
Rob · 16 April 2025
Agent replied · 13 April 2025
Thank you for taking the time and leaving such a wonderful review, it was a pleasure helping you through the process. Wishing you all many happy years in your lovely new home.
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