Marcus Grimes Henfield reviews

★★★★★ 5/5

Trustpilot

I have recently sold my property and would recommend Marcus Grimes

I have recently sold my property through Marcus Grimes Estate Agents and I cannot fault their service. Annabel and Alexa at the Henfield branch were very friendly and professional. They arranged a number of viewings and I accepted an offer within the first few weeks. They continued to liaise between myself, the buyer and the solicitors to keep the sale progressing in a timely manner and completion was achieved within three months. I would highly recommend them.

Alison · 31 August 2026

★★★★★ 5/5

Google

We decided to explore moving down to the area in November 2020, and contacted a number of letting agents. We met the team at Marcus Grimes early on, and they quickly found us a great property. Our application was successful and we moved in mid-January. It all happened so quickly that we’re still pinching ourselves to check that our ‘back of an envelope’ plan came true. Its been a great move for us and the team at Marcus Grimes, especially Jane, have helped us feel part of the town. We’ve had a few occasions where we’ve had to contact Marcus Grimes to sort out minor issues with the cottage, all of which have been resolved quickly by their team of friendly trades people. We’ve been here nearly a year now and we’re still loving the cottage and Henfield. So its a big thank you to the team at Marcus Grimes from Michael and I - and our new puppy!

Rosamund · 14 April 2022

★★★★★ 5/5

Google

I discovered Marcus Grimes in April of this year whilst searching for a rental property, following my return from Australia. Having dealt with a multitude of un-professional, rude, ignorant agents around the Sussex area, it was a breath of fresh air to discover the Henfield branch. From my first telephone conversation with Anne throughout the whole letting and vetting procedure, Anne and her colleagues were always helpful in terms of responding in a timely manner to telephone calls and emails. On the day of the lease being agreed all was done very quickly and I even was given the opportunity to meet the landlords which I thought was a very nice touch. Within 7 days of the lease commencing I met the independent inventory clerk and walked around the property and together we checked what the condition of all areas were. I then was given a further 7 days to make any further comments. Any issues I have had regarding the property have been dealt with swiftly by Marcus Grimes, often the same day. I have recommended the agency to people who are looking to move into the area, as I believe it is very rare to find an agent who is responsive, impartial and works hard for both parties in terms of lettings and sales. Thank you Anne and the team for looking after me so well and for always giving me a wave if you see me walk by!

Lindy · 14 April 2022

★★★★★ 5/5

Google

I used Marcus Grimes to rent out my house whilst I look after my mum. Lovely staff who are very professional and helpful. They found some great tenants, in line with my requirements, and the whole process was easy. Will carry on using them in future. Jane was especially good, being really very helpful and organised.PositiveResponsiveness, Professionalism

Fable · 27 August 2022

★★★★★ 5/5

Google

I used Marcus Grimes to rent out my house whilst I look after my mum. Lovely staff who are very professional and helpful. They found some great tenants, in line with my requirements, and the whole process was easy. Will carry on using them in future. Jane was especially good, being really very helpful and organised.

Dee · 14 April 2022

★★★★★ 5/5

Google

Just completed on our house purchase with Marcus Grimes and it was a great experience! We viewed houses with many agents and never came across anyone else that was both helpful, professional and friendly. Hopefully we won't be moving again for a long time, but would definitely use them again, no question!

Alice · 7 July 2024

★★★★★ 5/5

Google

My West Sussex property has been let and fully managed by Marcus Grimes since 2019. The services provided have always been extremely professional and efficient, not only with regard to the initial Tenant searches, but also property maintenance issues, recommendation of good quality contractors, plus all legal and financial matters. It has been very reassuring to work with the entire Henfield team, who have been incredibly supportive and knowledgeable in all aspects of property letting. Communications and attention to detail have been outstanding throughout, ensuring an excellent and trouble-free relationship between Tenant/Landlord/Agent. Highly recommended.

Sara · 4 May 2022

★★★★★ 5/5

Google

For several years Marcus Grimes have been managing a property in Henfield for me in which I have a part interest. I live 6,000 miles away and so it is very important that I have complete faith in their ability to do this. They have proved to be extremely efficient and professional throughout this relationship, dealing very promptly with all issues that arise and with great courtesy. I am confident that the property is in safe hands under this agency arrangement.

Mike · 14 April 2022

★★★★★ 5/5

Google

I cannot recommend Marcus Grimes estate agency enough. My partner and I wanted to move into our first country cottage together so contacted the Henfield branch to see what would be available to rent in the local area. Unfortunately there was nothing at the time but the ladies in the office were so incredibly helpful and informative. They took our details with the aim to contact us soon with a property. Within only a week or two we got a phone call saying that they have found us what is now our perfect place. The booking of the viewing, signing of documents and the moving in process all went so smoothly and efficiently with no issues. The ladies at the Henfield office are very friendly, yet professional, they definitely know what they're doing. I would fully encourage anyone to put faith in the team to guide them through a daunting yet exciting process of renting/buying property.

Bethany · 14 April 2022

★★★★★ 5/5

Google

Marcus Grimes & Co., at the Henfiled office, have been managing two properties for me for years, since they took over the previous agents. They have always been very efficient, often going 'the extra mile' at times when something extra has been needed, sourcing contractors, dealing with difficulties, etc., ... well worth the commission they are paid. The office staff have always been courteous, pleasant and obliging; I have got to know them well and trust them without concern. I would thoroughly recommend them to anyone seeking to let out a property. David Beazley.

Sainthill · 14 April 2022

★★★★★ 5/5

Google

We were very pleased to rent a house through Marcus Grimes in Henfield. Anne is very friendly and helpful and we can highly recommend Marcus Grimes services.

Ian · 14 April 2022

★★★★★ 5/5

Facebook

We’re so pleased we chose to use Marcus Grimes when we put our house in Bolney on the market. From initial valuation and all the way through the process of marketing and selling we always felt in safe hands. Abbie in the Cuckfield office worked so hard on our behalf enabling everything to go smoothly. We sold successfully in less than two months. Nothing was too much trouble, and every query was dealt with quickly and efficiently. We must mention Lindsay as well who we never met, but was so friendly and helpful on the phone.

Celia · 1 November 2019

★★★★★ 1/5

Google

Abysmal service, no customer service and they will not bat an eyelid when you complain. I chose Marcus Grimes due to family connections. They gave the preparation to a third party who took three attempts at the document and still get major items wrong and it was not compatible with the TDS documentation requirements. They then refused to include my comments. Such low grade, low value and unprofessional people.

Barbara · 14 April 2022

★★★★★ 5/5

Facebook

We have been very impressed with the service from Marcus Grimes. Even though we decided not to move to the area Siubhan was amazing on our viewing, very knowledgeable and professional.

Louise · 7 May 2019

★★★★★ 5/5

Google

We bought a house through Marcus Grimes and couldn't have been happier with the experience. Everyone involved in our purchase was incredibly friendly and professional. Would recommend them to anyone looking to buy or sell a property!

Jamie · 7 July 2024

★★★★★ 5/5

Google

The team at Marcus Grimes were incredibly supportive in helping us find a new rental in the countryside. The excellent quality of their service and friendly staff made the process of moving a straightforward and pleasant experience. We’ve thoroughly enjoyed our new home for the last year and would definitely recommend Marcus Grimes & Co for anyone looking to move to the Sussex countryside.

Felix · 14 April 2022

★★★★★ 5/5

Google

Renting through Marcus Grimes was a very good experience - friendly, professional, personal, very responsive to any issues or questions, and always very fair to me as a tenant. Anne and Jane in the Henfield office were a pleasure to deal with. I cannot praise them highly enough.

Justine · 28 January 2025

★★★★★ 5/5

Facebook

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Justin · 29 October 2022

★★★★★ 5/5

Trustpilot

A very good renting experience

I rented a house through Marcus Grimes and found them consistently helpful, responsive and easy to deal with. Anne and Jane who handle lettings in Henfield are exceptional and lovely, always solving problems very quickly and treating tenants with kindness and consideration.

Justine · 28 January 2025

★★★★★ 5/5

Trustpilot

A local estate agency that delivered an excellent service from initially putting our house on the market to completion.

This agency - Marcus Grimes, was true to their word and gave us good advice that led us to the sale of our lovely house. All the way through they understood and appreciated our unique set of circumstances until we finally completed successfully. I would not hesitate to recommend them.

GiGi · 3 October 2024

★★★★★ 5/5

Google

I have used Marcus Grimes since they took over from Goodsman Lettings in 2017. I have always found the staff Very Professional, completely reliable, efficient, honest, friendly and very polite. Additionally they have always selected companies/people to do remedial work that are reliable, sensibly priced and always do a good job

Andy · 14 April 2022

★★★★★ 5/5

Google

Excellent staff who always keep us informed. Whenever there’s a problem they know a competent professional to do the work. We have used them as letting agents for several years and as there are 3 landlords, one doesn’t live in UK, we must cause them extra work. Would highly recommend them.

Elaine · 14 April 2022

★★★★★ 5/5

Facebook

Alexa and Siubhan in the Hurstpierpoint office have been brilliant! I am looking forward to more input from them. They are positive, creative, and smart. They know the area, their markets, and are great at focussing on solutions, and have really helped us think through how we can properties work for us, so very person centred too. Altogether, fab!

Heather · 25 April 2019

★★★★★ 5/5

Facebook

I have just sold my house in Henfield through Marcus Grimes. I can highly recommend them. Great advice and market knowledge and they sold my house in record time. They kept me informed throughout and I was really grateful for their expertise and support in what can be a stressful time. Thank you Marcus, Alexa and Siubhan.

Colleen · 26 July 2019