5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
Trusted Agent profile · Hemel Hempstead
Brown and Merry Hemel Hempstead reviews
★★★★★
539 reviews across 2 platforms
57, Marlowes, Hemel Hempstead, HP1 1LE
Brown and Merry's office in Hemel Hempstead, at 57, is rated 4.3 out of 5 across 539 reviews on two platforms, including 407 Google reviews rated 4.6.
Reviews
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
Google5/5
GoogleGood friendly service
5/5
GoogleMy experience with this agency has been a positive one. I viewed a property with luke and he was very helpful.i would recommend this agency anytime
2/5
GoogleLied about a property i was booked to view sold. it wasn't!
5/5
GoogleBrought a property through Brown and Merry. Found the estate agents very communicative for organizing things with the owner prior to completion would recommend.
1/5
GoogleTheir customer service is abysmal in my opinion, i will never ever have anything to do with them again
5/5
GoogleOutstanding service, our perfect home found within a week and let agreed Very thankful to Luke for all work, truly recommended agency
5/5
GoogleFantastic service from the team at Brown and Merry Hemel Hempstead, fantastic customer service and attention to detail. Highley recommended!!
5/5
GoogleThey are very friendly and are trying to do they're best to be helpfull!!! Very happy with this agency.
5/5
GoogleExcellent customer service, always available and transparent with support and advice. The Financial services Were Second to none
5/5
GoogleI have received excellent service from their letting agents Stephen and Luke and would highly recommend.
5/5
GoogleGreat team, very helpful they have done the impossible to help me out
4/5
TrustpilotB & M - Watford
Very friendly,professional ,efficient service from Sean and Rafique and the whole team.
3/5
GoogleNever return our calls. Very disappointing
5/5
GoogleDwayne helped make our experience run smoothly & would recommend highly.
5/5
Trustpiloteasy to deal with
5/5
GoogleDwayne helped make our experience run smoothly & would recommend highly.
5/5
GoogleBest service
Agent replied · 9 September 2025
Thank you for your kind words! We pride ourselves on providing the best service to our customers and we're glad to hear that it was noticed. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDwayne helped make our experience run smoothly & would recommend highly.
5/5
GoogleVery professional and speedy service in finding tenants for my properties
1/5
GoogleUseless! Stay away, they are a bunch of con artists!!
5/5
GoogleVery professional service
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
