Every review we hold for the Helensburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealing with the property team at Slater Hogg and Howison Helensburgh has been a seamless exercise. Our property has sold incredibly quickly due to the terrific marketing.
Melissa particulary has gone above and beyond in her help and support, we are so very appreciative of her tireless efforts to obtain the best possible outcome to our house sale.
Malcolm, Mellisa and Molly gave us an excellent service and great support. My husband and I cannot thank them enough!
June · 29 August 2025
Agent replied · 26 January 2026
Thank you for taking the time to share your experience and for your wonderful 5* review June! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI really would love to recommend Magdalena Kozlowska i was very anxious at beginning as 1st time buyer here in UK to search for best lenders who give me best highest rate so i can get my money for home i like ,
Its my dream house i didnt expect after only 2 years of my arrival to UK and working with NHS to get this home mortgage loan so fast and with even more than 4.5 times of my annual salary just to match home report value for the house ,Magdalena you are awesome thank you for also advice and taking over time out of your office to help me
You never hesitate towards giving best advice.
Thank you for the efforts as well
Im very glad with my 1st journey of buying house that you helped me
Thank you thank you thank you
Osama · 30 July 2025
Agent replied · 26 January 2026
Thank you so much for your kind words! We are thrilled to have helped make your dream home a reality. Congratulations on your first home purchase and we are grateful to have been a part of your journey. Wishing you many happy years in your new home! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe bought and sold a house with the support of Slater Hogg and they provided exceptional service for both. Magda helped us sort a mortgage when we were in imperfect circumstances. Malcolm appreciated our house and supported us through getting on the market, which ended up taking about a year. Thanks also to Melissa, and especially Molly working over a bank holiday, we got an great offer on our house in one week!
Sunny · 26 June 2025
Agent replied · 26 March 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is our second time going through slater and hogg in helensburgh. Molly was brilliant opening up relations; malcolm was superb at selling our property online; Lisa was fantastic at negotiations and confidence reassurance throughout the process; and finally was Magda our Mortgage Advisor- a very knowledgeable, and professional lady whom sorted every step of the way and laid out all details in a manner that was plain and clear- ultimately getting us the best possible deal for our forever home. Thank you everyone at Slater and Hogg Helensburgh branch.
Sean · 26 March 2025
Agent replied · 26 March 2026
Thanks for the excellent 5* review Sean! Thanks for your thoughtful comments about Molly and Malcolm and our Helensburgh team. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleGave them my flat to sell in Helensburgh last year. Before I signed up they filled my head with nonsense as to how easy it would be to sell and how strong the market was. When they couldn’t sell it - mainly because the viewing agent couldn’t tell the time or give a bit of extra time for the viewer to arrive or constant ‘cancellations’ they blamed my flat.
I got a friend to schedule a viewing and young agent told him I was desperate to sell and to make a low offer as it would probably be accepted. I thought the role of an estate agent was to get the best price for the seller but I guess I was wrong.
The office manager called me a liar when she refused to believe her colleague in Livingston never called me. I never got a call. I found her to be rude and aggressive.
Each time a viewer was able to make it I asked for a telephone call with feedback - I never got a feedback or any phone calls.
Property is supposed to be fast-paced and high energy. I get the feeling the staff there spend a lot of time waiting for the kettle to boil and looking at shoes on the internet.
And the property Director is more interested in prancing about on stage with his band.
Never again……
Richard · 26 March 2025
Agent replied · 26 March 2026
Hello Richard,
Thank you for sharing your experience with us. I'm truly sorry to hear about the difficulties you faced during the sale of your flat. We take your feedback seriously and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can discuss this further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe recently purchased our first home through Slater Hogg & Howison, Our end to end experience was seamless from inception. The team at the Helensburgh branch went above and beyond to accomodate our busy schedules and acted with due diligence to ensure every question was addressed and closed in a timely manner. Not only are they great in their day to day jobs, they are such a kind and friendly bunch! Special thanks to Lisa, Holly and Magda - you really deserve recognition for the work you put in, thank you for making this journey smooth sailing!
Summer · 26 March 2025
Agent replied · 26 March 2026
Hello Summer Joy, thank you so much for your wonderful 5* review! We're thrilled to hear that your experience with Slater Hogg & Howison in Helensburgh was seamless and that our team, especially Lisa, Holly, and Magda, could make your first home purchase a smooth journey. Your kind words mean a lot to us. Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMassive thank you to Melissa and the team for the advice and support and making a difficult situation as easy as possible. Called back when you said you would and nothing was a problem. Fantastic service.
Ryan · 28 October 2025
Agent replied · 26 January 2026
Thank you for the wonderful review! We are thrilled to hear that our team provided you with great service and support during a difficult situation. Your kind words mean a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLisa, Malcolm and team were professional and personable in their service to me. I felt reassured and listened to from the moment I walked through the door. I highly recommend them to anyone who is considering selling their home. Oh, and my house was sold too, by the way. First class... thank you!
Ron · 26 March 2025
Agent replied · 23 October 2024
Many thanks Ron for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa and her team were just so professional and made the potentially stressful experience of selling our home such a smooth process. Lisa took the time to ease any concerns. Great marketing as we sold at closing date for a great price. A big thank you to all the Team in Helensburgh!
Sally · 26 March 2025
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review Sally. I will of course pass on your kind hearted words to our Helensburgh branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa, Malcom and the team at Slater Hogg have been fantastic in taking care off and overseeing every aspect with the sale of our property. The team are professional in all aspects associated with selling and moving home. Thank you all at the Helensburgh Branch 👍 …
Donna · 26 April 2025
Agent replied · 26 March 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Slater Hogg & Howison in Helensburgh were first class from day 1 when we contacted them about viewing a property, to helping us with getting the offer in/ accepted and ultimately selling our property through them as well. Always hesitant about using a national chain over local options, but all of the team were brilliant and gave that 'local' vibe & confidence throughout. Highly recommend.
Ross · 30 March 2024
Agent replied · 27 August 2024
Ross Coutts thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave had an excellent service from Malcolm, Lisa and all the team. Property was sold at a closing date with lots of interest. I would have no hesitation in recommending their services if selling a property in the Helensburgh area. Many thanks to all.
Iain · 26 March 2025
Agent replied · 26 March 2026
Thank you for your 5* review and recommendation Iain. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur service from the Helensburgh branch of Slater Hogg & Howison has been exceptional from start to finish. The team are all friendly, professional and efficient and have provided us with a fantastic level of care and service. With a firm knowledge of the local housing market and a great marketing strategy, we know that we have achieved the best possible price for our property. Our purchase was also done with them and this too has gone smoothly.
Stephanie, Malcolm, Margaret and team have been a joy to deal with.
Rosalind · 9 March 2023
Agent replied · 7 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were delighted by the knowledge, expertise and dedication of the staff in Helensburgh, particularly Molly who helped reassure us on many, many occasions. They made selling and buying almost enjoyable. Would recommend them to anyone looking to sell or buy.
Laura · 26 March 2025
Agent replied · 27 August 2024
Many thanks for your marvellous 5* review and recommendation Laura. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cant thank Lisa Reddington 😊 and the team enough for selling my property.
I just sat back and relaxed as they done all the hard work, from start to finish.
Thank you so much for making things possible and opening new doors.
Would definitely recommend the Slater Hogg and Howison team Helensburgh.
Keep up all the fantastic work you do.
Andy · 30 March 2024
Agent replied · 27 August 2024
Andy Brennan thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleEveryone was hugely friendly and helpful. The service leading up to the property going on the market was extremely professional and seamless and I would recommend. We chose to have viewings done by Slater Hogg and I presumed this would be done on a Saturday as well as during the week. I did not realise that we would have to do our own viewings on a Saturday. As we were selling my mother's property and no one lives close by this was quite difficult for us but I do appreciate that staff need time off. The only other fault i could find is that after the closing date i was contacted by email to let me know the result and i would have hoped to have had a telephone call . Despite these two issues I would still chose to use this agent in the future.
Lesley · 6 May 2025
Agent replied · 28 May 2025
Hello Lesley,
Thank you for your kind words and for highlighting the friendly and professional service you received. We appreciate your feedback regarding the viewings and communication after the closing date. Your insights are invaluable, and we will take them into consideration to improve our services. If you have any further concerns, please feel free to reach out to us at review@countrywide.co.uk.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSlater Hogg marketed our home very well. It appeared as a featured home on rightmove and even appeared in the local online newspaper as home of the week. They responded well to my requests and a buyer was found and offer received within an acceptable timeframe. I really couldn't ask for more. Highly recommend.
James · 19 January 2026
Agent replied · 26 January 2026
Thank you for sharing your positive experience with us! We are thrilled to hear that our marketing efforts helped sell your home in a timely manner. We pride ourselves on delivering excellent service and results for our clients. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently sold our house with Slater Hogg and Howison, Helensburgh, and the entire process was seamless from start to finish. The team were incredibly helpful, knowledgeable, and kept us informed at every stage. Their expertise made what could have been a stressful experience feel effortless, and we even had an offer confirmed within a few weeks of it going on the market.
If you’re looking for an estate agent who is professional, efficient, and genuinely cares about their clients, we highly recommend everyone at Slater Hogg and Howison, Helensburgh. A fantastic service from start to finish!
Angela · 28 March 2025
Agent replied · 26 March 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt with Jacqueline for my house sale and she was brilliant from day one. Coming from Hong Kong to Helensburgh was never going to be easy, but Jacqueline made sure that she always maintained a connection between myself and the seller (despite being miles away) and that I was always kept in the loop. Thanks to her, the house sale went so smoothly without any major hiccups. Not only this, but Jacqueline is friendly and approachable and gives a really personalized service. It was quite nerve wracking making a purchase from abroad but I felt very secure with Slater and Hogg as they made sure every angle was covered and were always on hand to make suggestions as to how I could view the house or ask the seller questions.
I will move to Scotland with my husband for the first time this year and I do believe that Slater and Hogg, and especially Jacqueline, have made for such an easy transition for us.PositiveResponsiveness, Quality, Professionalism
Angel · 28 August 2021
Agent replied · 7 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBig thanks to Lisa and the team for their help and support through the selling process. Their experience definitely made a difference and I would happily recommended Slater Hogg.
Graham · 26 March 2025
Agent replied · 23 October 2024
Thank you so much for your excellent 5* review Graham! We're thrilled to hear that Lisa and the team were able to support you through the selling process. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFaultless! we bought remotely; their friendliness and professionalism made the whole process as stress free as it could be, especially with dealing with the many questions we had, always taking the time and patience to help where they …
Thomas · 22 March 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! We strive to make the purchase process a stress-free and enjoyable experience for our customers. We are happy to hear that Danielle was able to assist you with your many questions. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely fantastic experience with the guys in Helensburgh!
From the moment I called them Jonny was there within hours, we needed a quick sale and the speed in which everything was processed and online was a matter of days. We sold within 2 days thanks to Jonny and Laura’s unbelievable work. The team work seriously hard to get you the price you want for your property all for a very good fee.
We’d highly recommend Jonny and Laura at Slater Hogg!
Mark · 7 July 2021
Agent replied · 7 July 2023
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe Team at Slater Hogg Helensburgh were brilliant through the whole process. I was able to leave near everything in their hands and it was all sorted. They even found me a solicitor to handle the process after an offer was put in. Always available to chat and give frequent updates. Excellent.
Neex · 23 November 2023
Agent replied · 22 November 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSlater Hogg didn't just sell our house, Fiona and Stuart guided us through every step of one of the most stressful processes in life, with care, compassion, professionalism, honesty and integrity. We never felt like just another client, we felt we were treated individually and nothing was too much trouble. Their communication was excellent and we always knew what was happening and what to expect and were actively encouraged to call with any worries. We really couldn't have asked for a better service, so thank you Fiona and Stuart, you really have got the balance right. Couldn't recommend highly enough.
Susan · 8 July 2019
Agent replied · 7 July 2023
Thank you Susan for recognising our friendly, professional and sportive team at Slater Hogg & Howison, Helensburgh, with this wonderful 5* review! It is really pleasing to read that you felt fully informed and supported throughout the process and I will make sure the local team are forwarded your kind review.
Thank you for the recommendation and best wishes, Scott
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