Trusted Agent profile · Heathfield, East Sussex
★★★★★
92 reviews across 2 platforms
70 High St, Heathfield, East Sussex, TN21 8JD
Part of Rowland Gorringe, see every office.
Rowland Gorringe's office in Heathfield, East Sussex, at 70 High St, is rated 4.9 out of 5 across 92 reviews on two platforms, including 89 Google reviews rated 4.9.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A big thank you to the staff at Rowland Gorringe at Heathfield who sold our property. I would highly recommend this agent for their professional friendly and ...Read all 2 from sellers
Sarah Humphries at Rowland Gorringe was absolutely brilliant from start to finish, keeping us continually informed while we were buying our new home. She was ...Read the review from buyers
Experienced, Dedicated, Honest and Professional. Words that are frequently used when referring to the staff at Rowland Gorringe. Their hard working ethic, coupled with their detailed understanding of the local property market is unsurpassed and lays the foundation of the levels of excellence that has been associated with the firm across three generations of the Gorringe family ownership. The majority of the staff live in the towns that they work in and are active members of their local communities, often supporting many worthy charity events. Transparency of costs and services. From time to time we may recommend professional companies to support you through your buying or selling journey. We will always make you aware in advance of any fee we would receive as a result of our referral. If you are considering selling a property then please visit your Local branch of Rowland Gorringe and experience the warm friendly welcome you are certain to receive.
Every review we hold for the Heathfield office, from every platform, shown as written. First names only.
5/5
GoogleAfter years of renting and dealing with letting agents I have never experienced such a service, such great communication and such care! Rowland Gorringe are a standout letting agency in their service and Ainsely went above and beyond with her knowledge, care and communications. Quite frankly she is the reason I'm now living in my dream property! 10 out of 10 and thank you!
5/5
GoogleOakfield have been great. Always quick to update me on both my property and the current market. Both Karen and Georgia have been fantastic. Always happy to help and doing so with a smile.
5/5
GoogleI have only had a great positive experience with Oakfield in Heathfield. Karen and Georgia are friendly, approachable and very knowledgeable. They are a brilliant team and I would highly recommend using them as agents.
5/5
GoogleKaren and Georgia at the Heathfield branch have been so helpful and supportive in our moving house journey. Very reassuring to have our house on the market with such a professional and friendly team!
1/5
GoogleWe recently completed on a move where the sellers agent was Rowland Gorringe and we have not been at all impressed with their work. When we first shown round the property we bought, the agent couldn't answer any of our questions about information regarding the property, none of which were unreasonable things to ask. She truly could only name which room we were standing in, which we could have figured out for ourselves. Throughout the process we found the sales progression to be lacking, when we called the agent would struggle to know who we were, we would be told they only called their clients once a week so wouldn't pass on requests til the following week and even then when we called a week later there would be no progress. We also were told things that were needed were done when they weren't. While I appreciate we were not Rowland Gorringe's clients, if we were and they had treated our buyer this way I would have been less than impressed given how much estate agents charge to do apparently, very little.
Hi Charli, Firstly let us apologise for the experience you had here at Rowland Gorringe. Unfortunately the member of staff who conducted the viewing appointment had been employed in a trainee position and would have normally been working alongside a more experienced member of the team. The staff here pride themselves on providing the best possible service that we can, and we want the process to be a stress free and enjoyable one. As a team we completely understand your frustration with the service you received and we apologise sincerely. Over the last 18 months the property market has provided us with a lot of pressure and stresses coupled with a shortness of staff and resources due to COVID19 and the furlough scheme. This of course is no excuse and we can only apologise for the experience you had and we wish you every happiness in the future. Team Heathfield
5/5
GoogleFriendly and efficient.
Hi Mark, Thank you for your 5 star review. All the best, … More
5/5
GoogleOakfield handled my sale so well. They dealt with all the viewings. I didn't have to be home. I had a buyer in no time. Communication was fantastic and they was always available to take my calls. There had to be compromises with the completion date which did become complicated. Jo and Rob negotiated on my behalf and kept in constant touch with me and my solicitors. I would highly recommend them.
5/5
GoogleWe bought a house through Rowland Gorringe when we relocated to East Sussex recently. Paul and Joe were really helpful and supportive, helping make the process as smooth as possible. Thank you. Gemma and David Cantillon
Thank you for your kind words Gemma and David, you were such a pleasure to deal with. We're delighted you have settled into your gorgeous new home and we look forward to seeing you again.
5/5
GoogleHave met with Georgia on a couple of occasions now and she has been lovely each time. She has shown us around a few properties and has always answered all our questions, given us time to look around and shown us all aspects, garden, garage etc. highly recommend
5/5
GoogleI purchased my first property with Rowland Gorringe and all I can say is I have never dealt with such a helpful and great bunch! Joe and Paul helped me every step of the way, explained everything to me, kept me in the loop and went above and beyond to help me. They were always available at the end of the phone or email if I had any questions and went the extra mile helping me outside of hours when really they didn't have to. I cannot express how good their service was and would happily recommend them to anyone looking to buy a property in the Heathfield area. When the time comes to selling my property they are the only people I will be speaking with. Cannot recommend them any more if I tried!!!! Thank you to all of you at Rowland Gorringe Heathfield
Thank you for your kind words Alex, I'm delighted you were pleased with our service. We hope you are loving your new home. Welcome to Heathfield!
5/5
GoogleSuperb and very informative property background details from Karen and Georgia before, during and after viewing. Excellent customer service.
5/5
GoogleAbsolutely outstanding! Both Karen and Georgia have been very helpful with selling my house. I’m so glad I chose Oakfields
5/5
GoogleVery helpful and always kept me updated throughout the whole process! Joe was an absolute star and couldn't of asked for a better experience!
Hi Cassie. We hope all is well with you and you have settled well into your home. Thank you for your kind words, very much appreciated.
5/5
GoogleThe team at Heathfield were fantastic. Very stressful time moving during lockdown and the sales guys here were nothing short of brilliant. Remained calm throughout the sale and updated us every step of the way. Highly recommend if you are moving in Heathfield. They have several offices so definitely check them out!
5/5
GoogleWe are pleased with the service received from Oakfield. Karen and Georgia are very professional.
5/5
View AgentsBrilliant Estate Agents
A big thank you to the staff at Rowland Gorringe at Heathfield who sold our property. I would highly recommend this agent for their professional friendly and helpful way of dealing with the selling of our property. Special thanks to Sarah and Amy for all their help. The Yates Family.
5/5
GoogleA wonderful estate agent to work with. In particular we have been liasing with Gwen at the Heathfield branch who is a delight to work with. She is very approachable, efficient and friendly which makes viewing houses a breeze. She always does what she says she is going to do and can be relied on.
5/5
GoogleFrom start to finish Oakfield have been fantastic. Great communication and excellent perseverance dealing with solicitors! They helped to reduce the stress of moving and were always happy to help. Thank you
5/5
GoogleAbsolutely outstanding! Very professional and approachable. Both Karen and Georgia gave been amazing.
5/5
GoogleOakfield have been highly professional throughout my search for a property and have been helpful and patient during the search. I was very pleased to have found such a professional agent as I was looking from outside of the local area and would highly recommend them.
5/5
GoogleVery pleasant experience with Georgia from Oakfield. Extremely professional, courteous and patient (with all my questions) not only on the property, but also on the area. Super helpful and overall a really pleasant experience.
5/5
GoogleGood quality, friendly and professional service! Always willing to go the extra mile. The vendor care was very good. Very informative throughout the sales progression. Came to a very happy completion and would fully recommend using them as your agent! #no1agentinheathfield regards your very happy vendors!PositiveQuality, Professionalism
Good afternoon Gary, thank you for your kind review. We are really pleased that we were able to make the whole process as stress free as possible during what was a very stressful time. Thank you for taking the time to leave a review and we wish you the very best. Kind regards Rowland Gorringe Heathfield
5/5
GoogleWe bought a property via Rowland Gorringe and were impressed at their ability to communicate how the chain was doing in a timely manner. I pestered them a lot and they were class throughout.PositiveResponsiveness, Professionalism
Hi Alex, Thank you for all the stars!! It was our pleasure and we wish you the very best! Team Heathfield
5/5
GoogleNot enough stars to give!!...Such a lovely team of people! Paul, Joe and the amazing Sarah you have all been so wonderful in the very quick sale of our house!....(It's all about the cup of tea!) Can't thank you enough!!!
Thank you, we're delighted you are pleased. You were a delight and fun to deal with. Wishing you much happiness and fortune in your new adventure.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rowland Gorringe's Heathfield office has 92 reviews across two platforms: 89 on Google, 3 on View Agents.
Rowland Gorringe Heathfield is rated 4.9 out of 5 across all 92 reviews, and 4.9 out of 5 on Google from 89 reviews.
Rowland Gorringe Heathfield, 70 High St, Heathfield, East Sussex, TN21 8JD.
