Every review we hold for the Headingley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJess is, in a word, amazing. Can't thank her enough for what she's done twice for me now. Anyone reading this DO NOT make the mistake I did, high street estate agents are not the ones, they'll sell you an over inflated price to get you in a contract and then you're just a number. Jess in particular, and preston baker overall are personal, honest, always at the end of the phone for reassurance or advice I honestly cant say enough kind words for how amazing they were. Jess has now sold 2 houses for me and my family and going forward, I won't be going to anyone else. Preston baker but mostly Jess are all that you need when going through a stressful enough time selling and buying. Not enough stars on here to give them, thankyou Jess for all you did for me and my kids, you're a superstar!!!!!
Andrew · 2 August 2026
Agent replied · 28 July 2026
Hi Andrew,
Thank you so much for such an incredible review. Reading feedback like yours means a great deal to the whole team.
We're absolutely delighted to hear that Jess has been able to support you and your family through two successful moves. Selling and buying a home can be a stressful experience, so it's fantastic to know that her honest advice, personal approach, and constant support gave you the confidence and reassurance you needed throughout.
Thank you again for placing your trust in Preston Baker. We wish you and your family every happiness in your new home, and we'll be here whenever you need us in the future.
Best wishes,
The Preston Baker Team
★★★★★ 5/5
Googlei sold my house with Preston Baker who made the process easy and stress free. Andrew Horbury was the estate agent who attended every viewing and dealt with everything n anything up until the sale. Andrew was always on time, professional in every way but very easy to talk to and explained anything i asked. was a delight to work with Preston Baker and will definitely sell with again if the time comes.
Will · 2 June 2026
Agent replied · 27 May 2026
Hi Will,
Thank you so much for your fantastic review! We’re delighted to hear that Preston Baker helped make the process of selling your home easy and stress-free.
Andrew will be really pleased to receive your kind feedback. It’s great to know that his professionalism, punctuality, and approachable manner made such a positive difference throughout the sale process.
Thank you again for choosing Preston Baker, and we’d be delighted to work with you again in the future should the time come.
Best regards,
The Preston Baker Team
★★★★★ 5/5
GoogleI recently bought a house represented by Jess at Preston Baker. From the initial viewing and throughout the buying process, Jess was incredibly friendly, knowledgable and helpful. She helped me navigate a few complications during the process and would always respond promptly to any queries.
I’d have no hesitation recommending Jess/Preston Baker to any other prospective house buyers.
Mark · 2 September 2026
Agent replied · 4 August 2026
Hi Mark,
Thank you for taking the time to share your experience.
We're delighted to hear that Jess made such a positive impression from your first viewing right through to completion. Buying a home can sometimes present unexpected challenges, so it's wonderful to know that her knowledge, responsiveness, and friendly approach helped guide you through the process with confidence.
Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Jess. We hope you're very happy in your new home and wish you all the best for the future.
Best wishes,
The Preston Baker Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Preston Baker and would highly recommend them. Jess, who supported us with our purchase, was professional, approachable, and always on hand to answer questions and keep the process moving smoothly. She made what could have been a stressful time feel straightforward and well-managed. On the selling side, Andrew was equally brilliant, knowledgeable, proactive, and always kept us updated. His advice was clear and reassuring, and we felt fully supported throughout. Thanks to both Jess and Andrew, our move was handled with efficiency and care, and we couldn’t be happier with the service.
Kit · 2 November 2025
Agent replied · 14 April 2026
Thank you so much, Kit, for your wonderful review! We’re delighted to hear that both your sale and purchase experiences were so positive. Jess and Andrew will be thrilled to know their support, communication, and proactive approach helped make your move feel smooth and stress-free. We really appreciate your kind words and recommendation, wishing you every happiness in your new home!, The Preston Baker Team
★★★★★ 5/5
GoogleJess was amazing in helping us both sell and buy our new home. She listened to us and understood what we wanted from the move.
She encouraged us to view a house we hadn't considered (which we then fell in love with), helped us secure an offer on it, helped us reach the asking price on our sale, and gave invaluable advice along the way.
When Jess was away, Andy was available and was always just as helpful.
We can't thank them both enough for making our move possible.
Shona · 2 October 2025
Agent replied · 24 October 2024
Hi Shona,
Thank you so much for taking the time to share your wonderful review. Jess and Andy will be delighted to read this. Kind regards, Team PB
★★★★★ 5/5
GoogleJess Fox was our estate agent. She was very efficient, great communication, knowledgeable, and fun to work with. She has a great relationship with the seller and his solicitor so it made things very smooth on their end, and when things went wrong or delayed, she was confident and professional to chase and keep everyone on task! Highly recommend! Thank you for making our first house purchase simple and quick!
Josie · 2 January 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We’re thrilled to hear that Jess made your first home purchase smooth, efficient, and even enjoyable. She takes pride in clear communication and keeping everything on track, so it’s wonderful to know her efforts made a difference.
We really appreciate your recommendation and are so happy we could help make your first house-buying experience a positive one. Congratulations again on your new home!
The Preston Baker Team
★★★★★ 5/5
GoogleWe saw Andrew via social media presenting a house that Preston Baker were selling. Myself and my wife thought it was a fresh way of selling a house. We asked Andrew for a meeting as we found our dream home and were looking to sell ours as soon as possible. Andrew came over and showed us the full process. from valuation to exchanging contracts. They say moving house is the most stressful thing you do in your life, but Andrew and his team made it the easiest thing we’ve ever done. We were informed all through the process and having an open day for buyers to view our house made it so comfortable, as we didn’t have to take random days off work to show people around. Unfortunately we won’t be moving from our new house, but if we were, we would be calling Andrew straight away!
Ben · 2 June 2026
★★★★★ 5/5
GoogleWe had a really positive experience selling our property in Headingley with Preston Baker. Jess was our main contact and we were immediately impressed by her confidence, knowledge and proactive approach to the valuation and marketing. Thanks to her advice and strategy, we found the right buyer. Throughout the process, Jess and Julie were responsive and supportive, helping us to complete on the sale. Thank you so much!
Vineeta · 2 November 2025
Agent replied · 14 April 2026
Thank you so much, Vineeta, for your lovely review. We’re delighted to hear you had such a positive experience selling your Headingley property with us. Jess and Julie will be so pleased to know their advice and support made the process smooth for you. We really appreciate you taking the time to share your feedback and wish you all the best in your next chapter!, The Preston Baker Team
★★★★★ 5/5
GooglePreston Baker, Jess in particularly, have been unbelievable to work with. Brilliant attention to detail and an amazingly proactive approach which gives you peace of mind knowing they are doing everything possible for you as a client.
They are as invested as you are in getting a positive outcome, and it shows throughout the engagement.
Couldn’t recommend Jess, and Preston Baker any more, you’re in safe hands choosing them!
Jamie · 2 October 2025
Agent replied · 14 April 2026
Hi Jamie,
Thank you so much for your brilliant review! We're thrilled to hear how much you valued Jess’s attention to detail and proactive approach, she really does give her all to make sure clients feel supported and confident every step of the way. It’s fantastic to know that commitment came through in your experience.
We really appreciate the recommendation and are so glad you felt in safe hands with us!
All the best,
The Preston Baker Team
★★★★★ 5/5
GoogleI've had a great experience the past year with my Property Manager, David Umney. David is definitely one of the best property managers I've had, his response time is excellent, he ensures everything is resolved and has a lovely manner. Thanks so much for your help David!
Abigail · 28 March 2026
Agent replied · 28 July 2026
Dear Abigail, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI can’t speak highly enough of Jess, she’s been brilliant to work with. She made the house sale process clear and efficient, and always communicated everything with me quickly. From our initial conversations through to completion, I always felt like I was in safe hands - I’m so glad I chose to sell with Preston Baker. Thank you Jess!
Becky · 14 November 2025
Agent replied · 14 April 2026
Thank you so much, Becky, for your lovely review! We’re thrilled to hear that Jess made your selling experience so smooth and straightforward. Her clear communication and proactive approach make all the difference, and she’ll be delighted to know you felt in safe hands throughout. We really appreciate your kind words and are so pleased you chose to sell with Preston Baker!, The Preston Baker Team
★★★★★ 5/5
GoogleChelsea Conroy, at the London Bridge office, is worth her weight in gold. She is extremely professional, experienced, patient, calm, kind, knowledgeable, and her communication is excellent, an absolute pleasure to speak to. She is always at the end of the phone, and always calls back whenever we leave a message. Whatever the issue, you can trust that Chelsea will have a plan to resolve it. It is very reassuring to have her in our corner. Thank you.
Shahbanu · 28 June 2026
Agent replied · 28 July 2026
Dear Shahbanu,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJess was super efficient, helpful and friendly. As soon as our offer was accepted by the vendor, Jess supportively passed us on to a colleague to ensure we had the smoothest sale process (as she's often out at viewings), but made note to highlight she'd be available if we needed her!
Thank you very much, Jess & PB team :)
Emma · 2 October 2025
Agent replied · 2 May 2025
Hi Emma. Thanks for taking the time to share your wonderful review. We really appreciate it! Kind regards, Team PB
★★★★★ 5/5
GoogleMy partner and I bought our first flat with Preston Baker and we would very highly recommend! Our estate agent, Jess Fox, helped us navigate the processes of buying a house with so much patience and she was super supportive. Jess answered any questions we had (even if they were a bit silly) really quickly and her responses were friendly and thoughtful, and we felt really valued. Everything ran smoothly!
Nina · 2 August 2026
Agent replied · 28 July 2026
Hi Nina,
Thank you so much for your wonderful review, and congratulations to you both on purchasing your first flat!
We're delighted to hear that Jess made your first buying experience such a positive one.
We'll be sure to pass your lovely comments on to Jess. Thank you again for your recommendation, and we wish you many happy years in your new home.
Best wishes,
The Preston Baker Team
★★★★★ 5/5
GoogleChelsea Odunlami at SA London Bridge is the best property manager we have ever had in decades of being a landlord. She is prompt and proactive, clear and helpful and a pleasure to deal with. Thank you Chelsea!
Kathryn · 28 March 2026
Agent replied · 28 July 2026
Dear Kathryn,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleClaudiu was incredibly helpful and responsive whilst we were finding a flat. Much appreciated during a stressful time and he made an effort to get a tenancy agreed quickly.
Malak · 28 May 2026
Agent replied · 28 July 2026
Dear Malak, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe were really impressed with the Professionalism, speed and full range of services offered by Preston Baker when we sold our house in Kirkstall, Leeds. Living a good two and half hours away it was important that we had a selling agent who could handle everything remotely. Andy and Jess were brilliant organising decorators, some maintenance work carried out by the Preston Baker Team, being available to let in carpet fitters and generally taking the worry and hassle out of the process. The sale was concluded in less than 3 months, we got good advice about what to do before we sold, solicitor and progress chasing company recommendations and a good price for the property. We also felt importantly that our buyers got a house that was fully prepared and ready to move straight into.
If you need to sell in Leeds area and live at a distance Preston Baker should be your first choice.
David · 2 October 2024
Agent replied · 16 November 2023
Hi David. Thank you very much for taking the time to share your fantastic review. Jess and Andy will be delighted to read this. With kind regards, Team PB
★★★★★ 5/5
GoogleMy sale in Headingley completed this week. Preston Baker now have self employed associates who each cover their own area, and that clearly works. I can't say enough good things about Jess Fox who I believe covers Headingley, Horsforth, Kirkstall, Leeds City Centre etc along with her business partner Andy. Jess was clearly invested personally in selling my house, and put so much effort in from start to finish.
At the outset she advised me how to make small changes to my house to make it more attractive to a wider audience. She proactively contacted potential buyers and conducted the viewings herself. Jess knows her area, knows her properties, knows her potential buyers and is great at matching them up. You're not just a name on a list.
Who else would give a first time buyer who was new to Headingley a personal tour of the area after their viewing?!
Once an offer was accepted, Jess was adept at managing all parties involved (buyer/seller & solicitors) and getting the sale completed.
During Jess's holiday as my completion neared, her colleague Andy was able to step in seamlessly and keep the momentum up.
All in all, Jess & Andy took the pain out of a stressful process with professionalism, humour & hard work.
Mark · 2 October 2024
Agent replied · 24 October 2024
Hi Mark,
Thank you so much for taking the time to share your fantastic review of the experiance you have had with Jess and Andy. They will be delighted to hear your wonderful feeback.
Kind regards, Team PB
★★★★★ 5/5
GoogleSamantha is a truly asset for the agency, she is there whenever we have any enquiry and she is always happy to help.
Thank you all!
Stefano · 28 April 2026
Agent replied · 28 July 2026
Dear Stefano,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleChelsea Odunlami was fantastic to work with. Professional, responsive, and genuinely helpful throughout the entire process. She made everything smooth and stress‑free. Highly recommend
Ed · 28 March 2026
Agent replied · 28 July 2026
Dear Ed,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleChelsea Odunlami who is a Property Manager at Stirling Ackroyd's London Bridge branch has always impressed me with her total professionalism and clear no-nonsense approach to addressing each and every query and concern that arises. She will always voluntarily put in the extra effort in explaining matters via e-mail and phone calls and I would thoroughly recommend her and the team and her branch in managing tenanted properties.
Anish · 28 April 2026
Agent replied · 28 July 2026
Dear Anish, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleClaudiu from the London Bridge office was super helpful; he made sure to send me the offer documents and to contact the landlord the very same day I viewed my new flat to get the process started as soon as possible. He answered any questions I had about the property and about the whole process and made sure to include all my requests in the final contract.
Luka · 28 March 2026
Agent replied · 28 July 2026
Dear Luka,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe sold our house via Preston Baker which we found to be a great experience. Jess handled the sale- she was brilliant throughout- she understood the house and the area we lived in, organised a launch day where we had loads of viewings and secured us several offers. The buyer we ended up choosing has been great and it has been smooth sailing from there. Julie at Preston Baker would give us weekly updates and really put my mind at rest regarding time frames (sorry for the stressed phone calls Julie!). Great service and would highly recommend.
Bonny · 2 November 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience selling your home with us. Jess and Julie will be delighted to know their local knowledge, proactive approach, and regular updates helped make the process smooth and stress-free. We really appreciate your kind words (and Julie sends her thanks too!), wishing you all the best in your new home., The Preston Baker Team
★★★★★ 5/5
GoogleWorth the price. Just pay the extra money in fees and go with Preston baker. Great service with sale and purchase. I had placed my house on sale with a different estate agent and had no good offers nothing even near asking price. However once I swapped to PB they took over in no time
and sold it on launch day at a great price. From there I found a house that was on sale with PB. I spoke to Racheal who was amazing, she managed everything from negotiating the price to placing an offer and all the way to completion. I also went with PB mortgage brokers and was dealing with Micheal. He helped me and my partner get a mortgage at an amazing rate. But he was also involved in the whole process from negotiating the price to accepting our offer to the completion which I would never have expected. He was amazing. I had two points of direct contact with PB, Racheal and Micheal and they were available whenever I needed them. I loved the communication through WhatsApp which made life so much easier. I also took the solicitor’s with PB and they were amazing as-well, great communication and great turn around.
There were bumps in the road nothing is smooth sailing but both Micheal and Racheal reassured me and helped sort everything out.
I would recommend taking the whole package from mortgage brokers to solictors with PB.
Sadi · 2 October 2023
Agent replied · 16 November 2023
Thank you so much for your wonderful review. We think we might take "Just pay the extra money in fees and go with Preston Baker" as our new slogan! We love it. We are really glad we were able to help with your move. Thank you also for the chocolates! Kind regards, Team PB
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