Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA high level company thanks to Mr James Barlow
A high level company, thanks to Mr James BarlowIt is really a high level company, reliable and well organized. I am not a friend of these people; so, it is not a fake review.They are helping the whole UK with appropriate parking discipline and making a parking safe and reliable. I would like to acknowledge a high level service from Mr James Barlow, Associate Director Property Management. Well done, 5 stars from me. I strongly recommend a collaboration with this company. Regards, Len Gelman PhD
Len · 25 July 2021
★★★★★ 1/5
TrustpilotTerrible experience renting from…
Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.
Lorna · 23 April 2020
Agent replied · 22 October 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotI have been a landlord with Savills for 3 years
I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.
ADAM · 24 October 2022
Agent replied · 22 October 2024
Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team
★★★★★ 5/5
TrustpilotVincent Road Sale
The whole team at Savills were exceptionally professional during the sale of our property in Vincent Road. We would especially like to draw attention to Ben Rudd who was extremely helpful, and proactive, during the sales cycle.We would strongly recommend Savills for those looking for an estate agent.Mr & Mrs E
Paul · 5 November 2020
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotI am very satisfied for the services…
I am very satisfied for the services provided to me and in particular for their efficiency and speed.
Giuseppe · 2 May 2024
Agent replied · 22 October 2024
Thank you for taking the time to review our service, Giuseppe - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
John · 20 June 2021
Agent replied · 22 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotAmazing service and support from Angus.
Karlee · 18 November 2024
Agent replied · 29 December 2024
Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.
★★★★★ 5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
Lisa · 21 June 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Derek · 8 August 2019
Agent replied · 22 October 2024
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
★★★★★ 5/5
TrustpilotBayswater appartment
We recently sold our Bayswater apartment through Savills. Danielle Kersh who led the sale, was outstanding and really supportive from both seller and buyer perspectives. She made the process smooth and enjoyable. We would wholeheartedly recommend both Savills and Danielle Kersh.
Laura · 27 June 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave feedback. We’re so glad that you we were able to help you and wish you all the best.Regards,Danielle
★★★★★ 1/5
TrustpilotTerrible to deal with
Terrible to deal with, will be very helpful during the tenancy, but on the way out will use any excuse possible to take money out of deposits.
Ian · 2 October 2023
Agent replied · 22 October 2024
We are very sorry to hear of your moving out experience and would like to find out more. If you'd like, please provide further detail by email to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotA great service from Victoria and Sue…
A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!
AW · 8 March 2024
★★★★★ 5/5
TrustpilotA well executed transaction as expected…
A well executed transaction as expected from Savills an established business with a big reputation. There are many claims made by estate agents - they're famous for that but negotiating skills are another level. Charlie Knapp showed such skills and I would recommend him and his company without hesitation.
Mr · 25 January 2021
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleVery impressed with Rohan, Hannah and the rest of the Savills team. They handled the purchase of my new home and I appreciated how they handled all enquires swiftly and ensured I was kept up-to-date throughout the process. I will certainly use them again when I come to move again.
Ben · 25 October 2020
Agent replied · 24 October 2024
Great to hear you had such a positive experience with the Haywards Heath team and thank you for the 5* rating.
★★★★★ 1/5
TrustpilotAwful company who destroy any property…
Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.
Alex · 27 August 2023
Agent replied · 22 October 2024
Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.
★★★★★ 5/5
TrustpilotBattersea Park Estate Agency
Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.
William · 3 May 2023
Agent replied · 22 October 2024
Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter
★★★★★ 5/5
TrustpilotSavills Exeter - Sarah-Jane Bingham Chick
We invited Sarah-Jane Bingham Chick, from Savills' Exeter office, to view our Devon property and provide an appraisal, which she duly did. Knowledgeable, with a wealth of local experience and a cheerful, personable approach means she is a delight to work with.
Paul · 5 April 2022
Agent replied · 22 October 2024
Thank you for your kind words. I am delighted to have been able to help and hope to work with you again in the future.Regards,Sarah-Jane
★★★★★ 5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
Sam · 20 June 2023
★★★★★ 5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
MRJ · 9 February 2021
Agent replied · 22 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotI’d like to take the time to thank the…
I’d like to take the time to thank the guys in the lettings department down at Savills, Marlow. The process from viewing the property, submitting an application to moving in was delightful. They guided me each step of the way. Highly recommend using them.
Jack · 15 November 2021
Agent replied · 22 October 2024
We really appreciate you taking the time to write a review. We know that moving can be a stressful time, so we are glad we were able to make the transition slightly easier.Regards,The Marlow Team
★★★★★ 5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
Miriam · 1 August 2023
★★★★★ 1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
James · 13 January 2021
Agent replied · 22 October 2024
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Артём · 22 October 2021
Agent replied · 22 October 2024
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
★★★★★ 5/5
GoogleWould recommend Savills Haywards Heath branch.All the staff were very professional especially helping us to keep calm at times when things were not straight forward.
Linda · 10 October 2023
Agent replied · 24 October 2024
Thanks so much for taking the trouble to leave a review and all the very best for the future.
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