Savills Haywards Heath reviews

★★★★★ 5/5

Trustpilot

Probably the most helpful estate agent you’ll ever meet

Melissa Gallagher from Savills, has been the most helpful and proactive estate agent that I have ever met, and I have met large numbers!From the get go she has been quick to respond to queries and provides super helpful answers. However, she has gone the extra mile to contact third party surveyors and contractors and pull together their reports on our behalf.She has also been great at communicating up and down the chain, chasing other agents and solicitors alike, to get milestone dates such as exchange and completion agreed and over the line.On top of this she has been easily contactable and good fun.

Patrick · 5 November 2023

★★★★★ 1/5

Trustpilot

Commercial Property Management team do not seem to want to resolve issue

Savills manage the land behind my house and I emailed them in June about a tree on that property that was leaning dangerously and if it fell would damage both mine and my neighbours house. They said a tree survey was being done in August but heard nothing back from them. Chased in both September and October and was told they are waiting for quotes but no timelines or updates given. The tree needs to be removed asap and I can’t believe it would take over 3 months to get quotes etc. I am now having to email a third Regional Facilities Manager to deal with my concerns as they keep changing and no one seems to want to help resolve the issue.

Amanda · 2 November 2023

★★★★★ 5/5

Trustpilot

Lucy was professional

Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.

Undefined · 8 March 2021

★★★★★ 4/5

Trustpilot

Great company to rent from

We’ve been renting from Savills’s for over a year now and been having a great experience since. Very efficient and friendly service from Adel, our property manager. Inspections are done in a friendly and professional way. I haven’t had to report many things but when I have, there has been a workman round within a couple of days. Any issues have been dealt with quickly. I would recommend them to anyone.Thank you!

Krisztina · 11 December 2020

★★★★★ 5/5

Google

The Savills team went above and beyond throughout the sale process. I would definitely recommend - excellent service from start to finish.

Matthew · 8 February 2025

★★★★★ 5/5

Trustpilot

Savills have been amazing to work with…

Savills have been amazing to work with on finding my partner and I a property. We’ve worked closely with Paige who has been so, so helpful. Communication was great from the start - from enquiring, to viewing and then securing the property - everything was super quick. Paige has supported us throughout the whole process and made this move so seamless! I recommend Savills to anyone that is thinking about moving!

C · 3 March 2021

★★★★★ 5/5

Trustpilot

Tami Falzon was a fantastic property…

Tami Falzon was a fantastic property manager for us, over our two year stay. She was very quick, diligent and showed care in her responses. Thanks Tami!

Jay · 22 February 2024

★★★★★ 5/5

Trustpilot

Tami is a breath of fresh air

Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.

Laura · 21 February 2024

★★★★★ 5/5

Trustpilot

Emma was outstanding

Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.

Will · 27 January 2022

★★★★★ 5/5

Trustpilot

Savills Newbury

We’ve been pleasantly guided through the purchasing “maze” by Claire @ Savills Newbury. She’s kept us well informed, helped with any queries and has been very professional throughout the whole process.

Mr · 26 September 2024

★★★★★ 4/5

Trustpilot

Great experience working with Roshni

Great experience working with Roshni. Very helpful

Matthew · 19 May 2026

★★★★★ 5/5

Trustpilot

Staggeringly high staff turnover. But Angus is great.

In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .

“‪sevensix‬” · 25 September 2024

★★★★★ 1/5

Trustpilot

Absolutely awful

Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!

G · 25 October 2019

★★★★★ 1/5

Trustpilot

Poor property management

Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.

Akeem · 12 July 2022

★★★★★ 1/5

Trustpilot

Savills Ireland shameful

Savills Ireland. Utterly disgraceful. Agents never reply email or pick up phone. Reception won't accept you in without appointment and won't give you any appointment. After weeks trying to contact them, and finally a positive agreement, we wasted time in collecting the documents required to only be rejected at the end for no reason. Outrageous.

Igor · 31 March 2023

★★★★★ 5/5

Trustpilot

Olivia is very helpful and…

Olivia is very helpful and competent,always trying to help and very good at solving problems.

Colin · 25 May 2022

★★★★★ 1/5

Trustpilot

Savills rented me an apartment that is…

Savills rented me an apartment that is completely unliveable. It has mold everywhere and smells horrible. Savills never inspected the unit to ensure it was fit for habitability. Every room has multiple issues that were never disclosed. These issues make 50 percent of the flat unusable. Of 2.5 bathrooms, 1.5 are not fit for use. The toilets don't flush paper or other things. The mold has caused severe respiratory issues and migraines. I've had to go to A&E with severe asthma attacks. A professional cleaner came in for 5 minutes and started coughing and sneezing and said this was one of the worst places she's ever seen. The appliances don't work. Instead of letting me out of the lease, they insist we should pay their fees. They never even provided an inventory or ensured the flat was cleaned. They did nothing on this property. They don't care about tenants. They care about money. I moved here for a job and I've told my employer to advise against using Savills ever. Please use a different letting agent.

T · 11 October 2023

★★★★★ 1/5

Google

Absolute shambles of an agency. Person I spoke to first said someone would call me back and they never did. Called again the next day and spoke to the brunch manager who assured me someone would enter in contact with me that day. Didn’t happen. Received an email late afternoon the following day asking more questions which I answer promptly. Received an email back saying I would received my valuation the following day but once again I did not hear anything from them. Called agency today just to be told the person dealing with it was now on annual leave and and I would have to wait another week for the valuation. Never seem a estate agency act in such contempt. I do not recommend.

Juliana · 10 October 2023

★★★★★ 1/5

Trustpilot

AVOID THIS COMPANY IF YOU CAN

AVOID THIS COMPANY IF YOU CANOne star because i cant give no stars.Riddled with incompetence and over the top requirements. They cant distinguish between renters and guarantors

B · 14 November 2024

★★★★★ 5/5

Google

Wonderful support from valuation, listing, viewings, offer and Sale.

Theresa · 3 July 2025

★★★★★ 5/5

Trustpilot

We rented our flat in Twickenham and…

We rented our flat in Twickenham and decided to use Savills. Our agent was Sophie Candlin, she found us a tenant super quick and got us £200 a month more than the last let. Even the old tenants said how good she was on the site visit. Very slick operation with terrific service. We will be staying with Savills for sure.

David · 1 August 2022

★★★★★ 5/5

Trustpilot

Professional support from start to finish

I accepted an offer on my house which fell through at the last minute. I was devastated but my Savills agent stepped in and took a very positive view of the matter. Within ten days they had found another buyer. This was a client who’s house they had sold. The agents know their clients and they do their homework. I felt supported the whole way through by their professional approach.

Christine · 8 February 2021

★★★★★ 5/5

Google

We cannot recommend Hannah Riches at Savills more highly. She has been a wonderful support during the process of buying our new home. Proactive, conscientious and efficient to the end. Her experience of buying rural property and land was invaluable. She is also a huge joy to deal with and has made the whole process smooth and calm.

Nicola · 26 October 2019

★★★★★ 5/5

Trustpilot

Five stars

Savills have been looking after my property for years and I have always found them to be very helpful and efficient anytime there are any issues.

Francesca · 23 November 2024