Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used Duffy for over 15yrs and their service has always been excellent. Over the past 25 yrs I have used a number of agents and Duffy is by far the best. They take the trouble to fully understand the clients' needs and have delivered an exceptional service time after time. I only wish that they had offices in London and Brighton. This is an exceptional company, which is incredibly efficient and always goes the extra mile.
Susan · 16 April 2024
Agent replied · 23 October 2024
Thank you so much for your loyalty and glowing review! We’re honored to have been your trusted estate agents for over 15 years. It's fantastic to hear that we've consistently met your expectations and delivered exceptional service time after time. Understanding our clients' needs and going the extra mile is something we pride ourselves on, and we're thrilled to know that you've experienced this firsthand. We truly appreciate your kind words and wish we could extend our services to London and Brighton too! Thank you again for your continued support, and we're always here whenever you need us.
★★★★★ 5/5
GoogleDuffy & Co supported me with both letting then selling the property. I have found them friendly, efficient and supportive and would highly recommend.
Nikki · 21 September 2026
★★★★★ 5/5
GoogleExcellent service from Kayley, very helpful and polite from start to finish. Would highly recommend her. Thank you!!
Isabelle · 5 October 2026
★★★★★ 5/5
GoogleI would highly recommend Adrian and his team at Duffy & Co who have helped me rent out my property for 7 yrs and then to sell it. They have been professional at all times and very supportive when dealing with some difficult problems. Adrian often went the extra mile to help out. Rosie
Rosie · 16 April 2020
Agent replied · 12 October 2026
Thank you so much for this, Rosie, it's been a pleasure looking after your property over the years, and even more so to have helped see it through to a sale at the end of it. It means a lot to know the support was felt, especially through the trickier moments. Thank you for trusting us for so long, and for such a lovely review.
Warm regards,
Adrian
★★★★★ 5/5
GoogleA fantastic service from Adrian & the team at Duffy’s, you all worked so hard on the sale of my property going over and above the call of duty. The communication was amazing and I wouldn’t hesitate to recommend you and your team.
Lynsey · 16 April 2025
Agent replied · 24 August 2024
Thank you for your lovely feedback and kind words, we are so pleased we were able to get this over the line for you with all the complications that arose from the solicitors.
★★★★★ 5/5
GoogleDuffy & Co came tops when I was looking for a letting agent. Adrian and his staff have always done an amazing job managing my property. Would not want to go anywhere else.!
Allison · 11 July 2025
Agent replied · 16 April 2026
Dear Alison, Thank you very much for such a kind review, we’re delighted to hear we stand out when you were choosing a letting agent, and it means a great deal to know that you’ve been so happy with the way the team manage your property.
We really appreciate your continued trust and loyalty, thank you for choosing to stay with us.
★★★★★ 5/5
GoogleI've been with Duffy for over 12 years now. The team are knowledgeable, responsive and super helpful. I would recommend to anyone looking for a management agent.
Nicci · 11 July 2025
Agent replied · 12 October 2026
Thank you for your continued support over the past 12 years, that really means a great deal to us.
We’re so pleased to hear that you’ve consistently found the team knowledgeable, responsive and helpful. Building long-term relationships like this is exactly what we strive for, so your recommendation is especially appreciated.
Thank you again for your kind words and for placing your trust in us over the years.
★★★★★ 5/5
GoogleFirst experience renting through Duffy and Co and I was extremely impressed by their service, the tenancy set up process was done efficiently and the agent (Ellie) was great at communicating with us throughout, our move in went smoothly and I’m reassured that they are also managing the property, would absolutely recommend them to other tenants and landlords!
Jade · 16 April 2024
Agent replied · 17 June 2024
Thank you Jade, we are so pleased you were happy with our service and we hope you have settled into your new home.
★★★★★ 5/5
GoogleIt’s the best so far. i was offered accommodation when i desperately needed it. they are fast and reliable. friendly staff.
you are the best
Concilia · 12 July 2025
Agent replied · 12 October 2026
Thank you so much for this, really glad we could help when you needed it most, and even more so that it made such a difference for you. Being fast and reliable when it matters is exactly what we aim for, so this means a lot. Thanks again for the kind words and for taking the time to share them.
Warm regards,
The Duffy & Co Team
★★★★★ 5/5
GoogleExcellent service and easy to deal with.
Martyn · 28 July 2025
Agent replied · 16 April 2026
Dear Martyn,
Thank you for your kind review it’s always lovely to receive feedback from a long-standing and valued client. We truly appreciate your continued trust in us and look forward to continuing to look after your property.
★★★★★ 5/5
GoogleOur son bought his first property through Duffy and Co in Haywards Heath in early 2020. Despite it being a first time home, the process was complicated due to a number of issues outside of their control. Despite this, Adrian and Yvonne remained supportive and responsive throughout, always ensuring we were kept informed and the process was under control - thank you. We would not hesitate to recommend.
JeffandMarielle · 16 April 2021
Agent replied · 12 October 2026
Thank you so much for this, it means a great deal, especially knowing it was your son's first home and how much extra pressure that complicated process must have added for you all. I always try to keep people informed and steady through the tricky moments, so it's wonderful to hear that came through. Really pleased it all came together in the end, and thank you for trusting us with such an important milestone for your family.
Warm regards,
Adrian
★★★★★ 5/5
GoogleOne of the best estate agents in Haywards Heath
Solvin · 16 April 2025
Agent replied · 23 October 2024
Thank you for your kind words! We're delighted to be considered one of the best estate agents in Haywards Heath. It means a lot to us that you had a great experience, and we're always here to help with any of your future property needs. Thanks again for choosing Duffy & Co
★★★★★ 5/5
GoogleGreat communication. Very helpful. Quick to respond.
Mark · 6 April 2025
Agent replied · 18 May 2025
We really appreciate you taking the time to leave this review and delighted to have helped you move into your new home.
★★★★★ 5/5
GoogleWe moved into the flat almost 2 years now and Duffy&Co have been extremely helpful and professional from the very begining.
Every time we have a problem we email them and get a prompt response with a quick fix. It is very easy to report maintenence and they keep you updated along the process.
We would definitely recommend them!
Dan · 16 April 2021
Agent replied · 16 April 2026
Thank you Dan and glad you were pleased with our service.
Best wishes to you and Elle
★★★★★ 5/5
GoogleThe best agency I have been with until now.They're always helpful and on the spot.Very professional and did not let us down for any problem we had.Adrian and Yvonne will do their best to sort out anything that may come up with a nice attitude!Thank you!👌🙏 …
Dobre · 16 April 2021
Agent replied · 16 April 2026
Thank you Nicola your review is greatly appreciated
★★★★★ 1/5
GoogleCalled to book a property viewing and the guy who picked up the phone said its been taken, called later and spoke to someone else and the property was not even under offer! Apart from my English accent I couldn't think of something else that made this person acting as such 😒 ! …
Sofiane · 16 April 2023
★★★★★ 2/5
GoogleNoticed some deceptive adversiting which gets people through the door but eventually disappoints them. Not nice at all. If they change this I'll remove my comment. Staff seemed alright therefore 2 stars
Chris · 16 April 2024
★★★★★ 5/5
GoogleAdrian and his team did a great job with our short-term lease. I strongly recommend their services.
Alexander · 12 October 2015
★★★★★ 2/5
GoogleNoticed some deceptive adversiting which gets people through the door but eventually disappoints them. Not nice at all. If they change this I'll remove my comment. Staff seemed alright therefore 2 stars
Chris · 22 August 2023
★★★★★ 5/5
GoogleExcellent service received from Adrian and his team - really supportive
Angela · 12 October 2017
★★★★★ 5/5
GoogleWith everything going on this company dealt with our situation very well and professionally, managed to get us into a new property with in a week, I appreciate everything these guys done for us and may the people here be recognised for there great work during this covid-19 outbreak
Ben · 16 April 2021
★★★★★ 5/5
FacebookSuperb professional service, Adrian goes above and beyond and always does what he promises, cannot recommend him or Duffy and Co highly enough.
Louise · 24 December 2021
★★★★★ 1/5
GoogleAdrian never bothered to return my email regarding a viewing. I consider this incredibly rude and unprofessional; due to my disability I prefer emails to phone calls.
Benjamin · 16 April 2019
★★★★★ 5/5
GoogleRating only, no written review.
Helen · 16 March 2026
Agent replied · 12 October 2026
Thank you for the 5 stars Helen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
