Cubitt & West Haywards Heath reviews

★★★★★ 5/5

Trustpilot

Just started the process of purchasing…

Just started the process of purchasing a property and have had a really great experience so far, with very respectful, helpful and kind staff. Robin and Nicola have been so patient with my phone calls and emails and so efficient in communication. Keeping me updated every step of the way, and Maddison has been so efficient and helpful. Would certainly recommend!!!

CF · 18 July 2023

★★★★★ 5/5

Trustpilot

Excellent from Start to finish.

Excellent from Start to finish.From the initial phone call to the first visit.Abbie and her team dealt with everything. We found no fault in their service whatsoever, an absolute pleasure to work with.We will definitely use them again.

Mr · 27 October 2024

★★★★★ 5/5

Trustpilot

While it took a while to sell our house…

While it took a while to sell our house due to economic climate, the team were always very helpful. Once the house was sold we were kept fully informed of what was happening. Julie was also constantly keeping in touch with our buyer's solicitors who at times were very slow. We do not plan on moving again but would definitely recommend them

MRS · 14 June 2023

★★★★★ 5/5

Trustpilot

Very helpful

Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.

Ryan · 21 June 2024

★★★★★ 5/5

Google

I highly recommend this branch. Rachel was my contact at the Haywards Heath office and she was pleasant to talk to and very professional, she made me feel like l have known her for years she was so lovely. She promised to find me my ideal property and no doubt she will she is definitely first class.

Patrice · 11 October 2023

★★★★★ 5/5

Trustpilot

That a HUMAN is always there ready to give advice. a

Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.

Jane · 1 February 2024

★★★★★ 5/5

Trustpilot

Reliable, efficient & helpful service

C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.

André · 12 April 2023

★★★★★ 5/5

Trustpilot

A* Star Service at Cranleigh C&W

An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!

Emma · 27 September 2023

★★★★★ 5/5

Google

We have just successfully sold our house through Cubitt and West in Haywards Heath. David and his team were friendly, approachable and professional throughout the entire process and were always happy to answer my very frequent questions. Elliott was absolutely excellent at conducting our viewings and his positive attitude definitely helped to sell our house during the first day! Their in-house sales progressor Veronica did a fantastic job of prompting, chasing and liaising with all other services and teams involved and helped to smooth the entire process along. I would absolutely recommend Cubitt and West in Haywards Heath - thank you all again for your input!

Laura · 11 October 2020

★★★★★ 5/5

Trustpilot

Very friendly

Very friendly. Helping you as much as they can

Amber · 8 October 2026

★★★★★ 5/5

Trustpilot

I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

★★★★★ 5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

★★★★★ 5/5

Trustpilot

Our experience with Cubitt & West as…

Our experience with Cubitt & West as tenants over the past five years was very positive overall.

Catia · 16 August 2026

★★★★★ 5/5

Trustpilot

Amazing experenice start to finish

Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.

Ellie · 22 February 2022

★★★★★ 5/5

Trustpilot

Exceptional Service.........

My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.

Sam · 18 September 2025

★★★★★ 5/5

Trustpilot

A big thank you!

Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!

Alex · 26 July 2023

★★★★★ 5/5

Trustpilot

Cubitt & West were great, especially Julie Bramble!

Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.

Jp · 13 March 2024

★★★★★ 5/5

Trustpilot

I put my property on the market with…

I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!

Sabine · 3 August 2021

★★★★★ 5/5

Trustpilot

Julie and her team were supper…

Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property

Craig · 11 October 2024

★★★★★ 5/5

Trustpilot

Cubitt & West waterlooville They were…

Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .

Toni · 23 September 2021

★★★★★ 5/5

Trustpilot

We cannot praise cubitt & west enough…

We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.

Jenni · 30 April 2021

★★★★★ 5/5

Trustpilot

Recent house Sale completed with Cubbit and West

We sold our house via the Haywards Heath branch of Cubbit and West.David and his team ( Gemma and Rebecca) were brilliant, professional and efficient. From our initial meeting they demonstrated how quickly they could get our property out to many many people. The process from our first meeting, to photos to online, viewings and then being sold was incredibly quick. Our house sold after the first open day of viewings. From complete chain to moving day was 12 weeks and 1 day. Veronica at the Haywards Heath branch was brilliant. She worked super hard to help us, and we are very grateful. Thank you Veronica. Thank you Haywards Heath Cubbit and West.I would highly recommend the Haywards Heath branch to locals wanting to sell their home.

Lucy · 27 February 2024

★★★★★ 5/5

Trustpilot

Buying made easy

From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.

Alex · 23 August 2023

★★★★★ 4/5

Trustpilot

Long Process.

This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.

Sue · 30 July 2021