Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDan Nouari, class act
I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan
Steve · 31 January 2024
Agent replied · 22 December 2024
Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat job guys
we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.
Mr · 1 December 2023
Agent replied · 22 December 2024
Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI wanted to extend my thanks to Sharon…
I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.
Emma · 2 June 2024
Agent replied · 22 December 2024
Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel
★★★★★ 5/5
TrustpilotFabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
Kirsty · 4 September 2026
Agent replied · 23 September 2026
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotQuick and stress free sale
We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.
Marian · 11 November 2023
Agent replied · 22 December 2024
Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSo impressed with Cubitt and West…
So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.
P · 23 September 2026
Agent replied · 10 October 2026
We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotCubitt and west east grinstead
I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker
Customer · 14 October 2023
Agent replied · 22 December 2024
Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAbigale
Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.
Abhisek · 30 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotCan't thank John Charlotte and Emma…
Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia
Georgia · 17 September 2023
Agent replied · 22 December 2024
Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.
★★★★★ 5/5
TrustpilotGreat experience! Highly recommended!
The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.
E · 21 December 2023
Agent replied · 22 December 2024
Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleWe have had a really positive experience with David and the team at Cubitt and West. It didn't end up working out for us getting a property through them but they helped us enormously at the start of the process with invaluable knowledge on the property market, and the things we should look for when selling and purchasing a property
Jake · 10 October 2024
Agent replied · 24 October 2024
Hello Jake,
Thank you for your kind review - we will pass this on to the team! We're happy to hear that our team provided you with an excellent service. We wish you all the best in your search.
Thanks again,
Cubitt & West
★★★★★ 5/5
TrustpilotI had an absolutely great experience
I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.
Gurden · 27 August 2026
Agent replied · 23 September 2026
We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFirst time buyers
We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.
Petar · 4 December 2024
Agent replied · 22 December 2024
Hi Petar,Thank you for your review! We're delighted to hear that Julie was able to assist you so effectively during the process of exchanging contracts on your first home. We understand that it can be a long and sometimes frustrating journey, and we're pleased that Julie's dedication made a positive difference for you.Best wishes,Cubitt & West
★★★★★ 5/5
GoogleBrendan was incredibly helpful and knowledgeable, making mine and my partners property search a great experience. He gave valuable insights at every viewing and was always ready to answer questions and follow up with us if required. Highly recommend him for anyone needing a trustworthy estate agent in the search for their new/first home!
Abbie · 9 December 2024
Agent replied · 23 November 2024
Hello Abbie,
Thank you for your 5-star review! We're gladto hear that Brendan made your property search a great experience with his helpfulness and knowledge. It's fantastic to know he provided valuable insights and was always ready to assist. We truly appreciate your recommendation.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.
Carole · 29 June 2023
Agent replied · 22 December 2024
Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotJulie Bramble @ Cubitt and West
Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali
Nick · 24 November 2023
Agent replied · 22 December 2024
Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent Service from Cubitt & West Southsea Office
Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!
Russell · 21 June 2023
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotShe is a clever well presented
She is a clever well presented, well knowledgeable in this field, wich helped me to the start of my journey with regards to the sale of my property.
Faranak · 13 October 2026
Agent replied · 15 October 2026
We are happy to hear that our team member's expertise and professional guidance at Cubitt & West provided you with a great start to your home selling process. Thank you for your feedback.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
GoogleDavid, Veronica and the team have been absolutely amazing through the whole journey of selling my apartment.
I can not thank them all enough. Cubitt and west are not the cheapest agent but they are worth every penny. Don’t devalue what estate agents do by picking the cheapest, you get what you pay for.
Highly recommend them
Siobhan · 10 October 2024
Agent replied · 24 October 2024
Morning Siobhan,
Thank you for your lovely review! We're pleased to hear that David, Veronica, and the team provided such excellent service throughout your apartment sale. Your kind words mean a lot to us.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotAmazing service from Dan in the…
Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!
Lauren · 9 June 2023
Agent replied · 22 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotAmazing service
Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful
Miss · 8 November 2023
Agent replied · 22 December 2024
Hi Miss Hill,Thank you for leaving a review! It's great to hear how pleased you are with the level of service provided by our agents all the way through your process and how they were able to remove some of the the stress for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat support
Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.
Sara · 2 June 2023
Agent replied · 22 December 2024
Good afternoon Sara,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service from the Cranleigh branch
We put our house on the market with the Cranleigh branch and within two weeks of an open house we had accepted an offer. Kerry-Ann and her team were there to support us throughout the whole process. We used their recommended conveyancing who were efficient and easy to use. We would not hesitate to use Cubitt and West again, their local knowledge and understanding of the local market is exemplary.
Denise · 5 February 2024
Agent replied · 22 December 2024
Hi Denise,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout the sale of your house.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCubitt and West Letting Department.
We use Cubitt and West to market and manage our rental property. Our contact in the Lettings Department is Holly. Holly is always conscientious, patient and polite. If she promises a call back she always fulfils that promise. Tenant vetting is good and we rarely have any vacant time. The service is highly recommended.
Peter · 15 November 2024
Agent replied · 22 December 2024
Dear Peter,Thank you for your kind review. We're delighted to hear that Holly has been conscientious, patient, and polite in managing your rental property. It's wonderful to know that our tenant vetting process has been effective and that you've rarely experienced vacant periods. We appreciate your recommendation and look forward to continuing to assist you.Best regards, Cubitt & West
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