Jacksons Lettings & Sales's office in Havering, at CEME Innovation Centre, is rated 1.8 out of 5 across 5 reviews on 1 platform, including 5 Google reviews rated 1.8. See how it compares with other estate agents in Havering.
What Havering clients say about Jacksons Lettings & Sales
A review of the Havering office. Shown as written, first names only.
★★★★★5/5
Google
Fantastic service from Ian and his team. Great communication and such professionalism throughout the whole process. Thank you so much Ian. Sharon.
Sharon · 25 August 2024
Reviews
Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★1/5
Google
Ian Jackson is a fraud. He knew my tenant is a fraud and claiming universal credit. There was an extra child living in my flat which I wasn't aware of. He is not answering any of his emails, messages and calls. He has possession of currently 10 months of rent money and will be more if my tenant doesn't move out. I am in the process of evicting my tenant but have no response. Everyone needs to report him to Report Fraud. He is no longer a part of Safe Agent and The Property Ombudsman said they can't do anything? How is this even ok? It is not ok?
Sunita · 4 October 2026
★★★★★1/5
Google
UPDATED:
Found out the company is going into Liquidation (He is alive and well). The is another partner within the company. He is registered with 2 companies.
Reporting Jacksons to the Fraud police, suggest all people do the same. Due to taking tenants money and not paying landlords. Fraud needs multiple complaints to action.
He's no longer registered with Safeagent! as that insurance lapsed and not renewed, so his crimes could be pre-meditated.
Facebook there is a group called Letting Agents - there is a post there about Jacksons. If people want to get in touch via this thread to share information, I have posted on the message if anyone wants to reach out .
Tom · 4 October 2026
★★★★★1/5
Google
Landlords: avoid
Jackson’s collected rent from my tenants but failed to pass it to me. It remains outstanding despite repeated requests.
They also deducted rent-protection premiums, yet the insurer later confirmed that the required tenant referencing had never been completed, leaving me without valid cover when it was needed.
Communication became extremely poor, while management fees continued to be charged. I have supporting payment records, emails and insurer correspondence. The matter has been reported to the police and referred to The Property Ombudsman.
Based on my documented experience, I cannot recommend this agent.
Cynthia · 27 September 2026
★★★★★5/5
Google
Fantastic service from Ian and his team. Great communication and such professionalism throughout the whole process. Thank you so much Ian. Sharon.
Sharon · 25 August 2024
★★★★★1/5
Google
Rating only, no written review.
Patrick · 11 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jacksons Lettings & Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Havering.
Google