Every review we hold for the Haverhill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experience with Cheffins and our landlord has been wonderful from start to finish. We are sad to be moving after just a year due to the sale of the property, as we had hoped to stay long-term. Moving frequently is difficult, and it would have been more convenient if we had known the house was a potential sale. Nonetheless, we never felt rushed, and the sales team always respected our time and privacy. They were polite and professional throughout the process.
We’d also like to express our gratitude to the landlord for their understanding and for ensuring the property was well-maintained during our stay. We took pride in keeping the house in good condition, and the landlord was equally committed to making sure everything was in excellent shape for us. A special thanks to Jade White, who has always been there to assist and support us whenever we needed it.
Cheffins has truly made this experience smooth and enjoyable, and we would have loved to stay with them for the long term. Thank you for your outstanding service!
Reggie · 30 September 2024
Agent replied · 24 October 2024
Thank you for this amazing review. We wish you well in the future.
★★★★★ 5/5
GoogleAll of the staff at Cheffins Haverhill are absolutely amazing. I can't thank them all enough for the service and support they've given us in our property search. Everyone is so polite and helpful, nothing was too much trouble. The whole process was seamless. A special Thank You to Christina Harris, Laura Yemm, Jade White and Max Ross for how fab you've all been! Although we were dealing with the lettings team, the sales team were also always very helpful, so thank you also Caroline Haines and the rest of the team :)
Layla · 1 August 2024
Agent replied · 25 August 2024
Thank you so much for this glowing 5* review, the team will be thrilled.
★★★★★ 5/5
GoogleIf you're selling a house, I can definitely recommend Cheffins. I was undecided on whether to sell or not. It was no problem for Cheffins and Ryan in Sales arranged a valuation visit and discussed the options. Having decided to sell, Cheffins took care of the rest, including keeping an eye on the vacant property for me. It all went as smoothly as possible. If you need an estate agent, give Cheffins a call. Not just sales, they're great for lettings too.
G · 13 January 2026
Agent replied · 14 April 2026
Thank you for this great shout-out for our sales and lettings team in Haverhill. We really appreciate you taking the time to leave a review.
★★★★★ 5/5
GoogleVery good experience from start to finish. Initially I wasn’t completely sure if I really wanted to sell my house, but I was curious to see how things would go if I tried. I said this to Ryan at our initial consultation and he was not trying to push me into making any decision; he gave me an idea of how much he thought the house might be worth and then left me to think about things and get back to him in my own time; he never once chased me. When I finally decided, Ryan came out again and took photos, took the time to answer my questions and he was just genuinely nice. The team did all the viewings, I didn’t have to be there, which saved me a lot of stress. Within about three weeks I had a buyer who offered the asking price. From this point my main contact was Caroline (who had sold me the house years ago!) and she was brilliant. She communicated everything in a timely manner, was always very approachable and available to offer advice and reassurance, and again, she was just genuinely kind. I’m sure her personality, customer service and communication saved me from giving up and/or losing my buyer a couple of times during the process (things weren’t straightforward with my new purchase). I felt in good hands all the way through and really couldn’t recommend this team enough.
Kata · 10 April 2025
Agent replied · 14 April 2026
Thank you very much for this lovely review for Ryan and Caroline in our Haverhill team.
★★★★★ 5/5
GoogleAll the staff especially Max and Jade are amazing. I was very desperate as a new immigrant in the country, and Cheffins helped me secure a property legally. The process was really smooth. We signed our contract today.
Anam · 31 August 2024
Agent replied · 25 August 2024
Thank you for leaving a 5* review for our team in Haverhill. Good luck in your new home.
★★★★★ 5/5
GoogleI have rented two properties through Cheffins Haverhill, the service is above and beyond always there if you call or email with a swift reply. Christina and Max and Jade even the sales team answer the phone time to time when all of the letting agents are busy, that shows how they very proactive. I don’t think I would use any other agency just because I feel like I’m looked after by Cheffins. Highly recommend
Nabil · 30 September 2024
Agent replied · 24 October 2024
Thank you so much for this amazing 5* review. We really appreciate you taking the time to do this for our Haverhill team.
★★★★★ 5/5
GoogleWe encountered no end of set backs through no fault of ours or Cheffins but Andy has been an absolute star at getting the sale through and exchanged in time. I really don’t think we would have made it had it not been for his persistence on our behalf. Thankyou!
Lauren · 14 April 2023
Agent replied · 30 May 2023
Thank you for taking the time to leave a 5* review and for mentioning Andy Pantling.
★★★★★ 5/5
GoogleRyan and the team at the Haverhill office helped us secure the sale of our property within a very short time period. They were professional throughout and kept us well informed.
Kevin · 14 April 2024
Agent replied · 1 October 2023
Thank you for your 5* review for Ryan and the team in our Haverhill office. We really appreciate the feedback.
★★★★★ 5/5
GoogleI am a distant landlord from another County and I rely heavily on Cheffins and in particular Steph. She is a breath of fresh air, always positive and upbeat and tries hard to work around any problems, communication is great. I can't recommend them enough, my service has always been excellent from the start.PositiveProfessionalism
John · 20 June 2022
Agent replied · 19 June 2024
Thank you for leaving a 5* review for the Haverhill team. We appreciate the feedback and we're delighted that you're happy with the service provided by our team.
★★★★★ 5/5
GoogleBeen dealing with these guys for months now and max, Jade and another lady who's name I can't place were all absolutely magnificent, they go above and beyond for customers, they have been incredible I can't thank them all enough for all of their help over the last 4 months. Cheffins well done you got a great team of actual caring beautiful souls not just wage earners like at some places. xxxxxxxxxxxxx
Lorna · 14 April 2024
Agent replied · 19 June 2024
Thank you so much for this glowing 5* review. The team at Haverhill will be thrilled.
★★★★★ 5/5
GoogleMy partner and I have recently rented our first home together, we had the delight of having jade as our estate agent and she was an angel, she answered every question we had and hasn’t left us in the dark at all, this is the only experience we’ve had with private renting but definitely the best! Thank you so much jade you’ve been amazing!
Millie · 14 April 2024
Agent replied · 25 July 2023
Thank you very much for your 5* review and for mentioning how helpful
Jade was in your search for a home.
★★★★★ 5/5
GoogleStephanie is always a delight to work with. She is very professional and friendly but more importantly she has integrity and patience and I felt I could trust her advice. Cheffins in Haverhill are a great team.
Linda · 3 August 2022
Agent replied · 30 May 2023
Thank you very much for your 5* review. We really appreciate you taking the time to do this.
★★★★★ 5/5
GoogleCheffins in Haverhill is an outstanding
Estate agents. Andy Pantling whom is a huge asset to cheffins & the team at cheffins where extremely helpful throughout the selling / buying process ! I defiantly would use them again & I would certainly recommend using them !
Kirsty · 21 June 2019
Agent replied · 19 June 2024
Thank you for your 5* review and for mentioning how helpful Andy Pantling has been.
★★★★★ 5/5
GoogleCheffins in Haverhill is an outstanding
Estate agents. Andy Pantling whom is a huge asset to cheffins & the team at cheffins where extremely helpful throughout the selling / buying process ! I defiantly would use them again & I would certainly recommend using them !
Kirsty · 6 June 2019
Agent replied · 30 May 2023
Thank you for your 5* review and for mentioning how helpful Andy Pantling has been.
★★★★★ 1/5
GoogleAn awful experience extremely slow replies after all information was given and being the first to reply and ask to rent a place, all of a sudden the place has been fully booked.
Waiting for 24 hours for a reply , very unhelpful , I am extremely disappointed
Thank you so much for this miserable experience
Cezara · 14 April 2024
Agent replied · 25 July 2023
Hi - we've looked into the email correspondence between yourself and our Haverhill office. It seems that while we responded expediently to all your enquiries, it did take some time for you to get back to us with information that we needed to progress your application. The rental market is very-fast moving. If you would like us to help you find a rental property in the future, please bear this in mind. We will always respond as quickly as we can and do our best to help prospective tenants find the right home to rent.
★★★★★ 4/5
GoogleFriendly estate agent in the centre of Haverhill. Flexible approach to selling houses. Ryan is particularly helpful.
Jamie · 14 April 2023
Agent replied · 30 May 2023
Thank you for taking the time to leave us a review. We really appreciate the feedback.
★★★★★ 5/5
GoogleWe recently sold our property in Haverhill via the Cheffins office and were very pleased with the efficient service we received. The sale progressed smoothly and quickly and we were kept in the loop all the time.
Ken · 31 August 2024
Agent replied · 25 August 2024
Thank you very much for your 5* review. We really appreciate you taking the time to do this.
★★★★★ 5/5
GoogleJade assisted us with top notch service. From our viewing appointment until getting our first house outside Cambridge. Definitely stand out from the rest! Soon as they hand out the keys to us, everyone on their branch is so accommodating as well! 👍🏽 …
Renzo · 14 April 2024
Agent replied · 25 July 2023
Thank you for your 5* review. We really appreciate you taking the time to do this for us. Good luck in your new home.
★★★★★ 5/5
GoogleExcellent agents. Proactive team who have an efficient service from A-Z. I highly recommend them for lettings.
Maxine · 16 May 2025
Agent replied · 14 April 2026
Thank you very much for leaving a 5* review for our Haverhill lettings team.
★★★★★ 5/5
GoogleAmazing and friendly staff! Jade and Max have been incredibly helpful and supportive with helping me to find a property after a long search. Would recommend Cheffins to any potential renters as they have been the best.
Issy · 29 March 2024
Agent replied · 19 June 2024
Thank you so much for your 5* review and for mentioning how helpful Jade and Max have been in helping you secure a rental property.
★★★★★ 5/5
GoogleCheffins was a great help throughout the complete process of selling my house. Andy initial evaluation report was done professionally and put my mind at ease by answering everyone question. Caroline then monitored and kept in touch with me through out the whole process. She would always be on hand to help assist me with any question on issue I had. From start to finish a very professional and competent service.
Mark · 31 May 2019
Agent replied · 30 May 2023
Thank you so much for your five star review. We really appreciate your feedback.
★★★★★ 5/5
GoogleVery professional, informed, pleasant to deal with. Would highly recommend their letting services from my experience
Laurence · 29 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave a 5* review for our Haverhill lettings team.
★★★★★ 1/5
GoogleThese scums bags keep sending me scam/junk mail telling me they've seen my house for sale on other estate agent websites.
TwistedDTM · 14 April 2024
Agent replied · 19 June 2024
This doesn't sound like the type of email our Haverhill office would send. Perhaps if you could contact our Haverhill office and send them a copy of the email that purports to be from our team, we can look into this for you - haverhill@cheffins.co.uk
★★★★★ 1/5
GoogleVery unhelpful, made my experience uneasy, went to another company across the road which was very helpful
Sarah · 14 April 2024
Agent replied · 25 July 2023
Hi - we're so sorry to hear this. If you would like to explain the circumstances in more detail please email us - marketing@cheffins.co.uk We pride ourselves on our customer service and would like to understand exactly what happened on this occasion.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
