5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
Trusted Agent profile · Havant
Henry Adams Emsworth reviews in Havant
★★★★★
234 reviews across 2 platforms
15 North Street, Emsworth, PO10 7BY, Havant, PO10 7BY
Henry Adams's office in Havant, at 15 North Street, is rated 4.1 out of 5 across 234 reviews on two platforms, including 41 Google reviews rated 4.2.
Reviews
Every review we hold for the Havant office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe rent off of Henry Adams and find…
We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
1/5
TrustpilotEmsworth letting poor customer service…
I rang the Emsworth office enquiring about a property to rent the property had been let but the agent was completely disinterested and simply said to register . No enquiry about what am looking for or any other offer of assistance. Very poor first impression suggests that they get so much business they don't have to bother being polite or helpful !!!
5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
5/5
GoogleSuch excellent service from a lovely, friendly team. Made moving in and out of our rented property a dream. Would recommend! Danielle in particular was fantastic
Agent replied · 24 October 2024
Thank you Sam, your review is much appreciated!
5/5
TrustpilotEvery people from this agency is verry…
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
1/5
TrustpilotWARNING! Do NOT Use this letting agency!
WARNING!! Do NOT use this company!!
1/5
GoogleAbsolutely awful. Do not have anything to do with this company.
Agent replied · 24 October 2024
Please can you email your complaint to askhenry@henryadams.co.uk and we can look into it properly from there. Thank you.
4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
4/5
GoogleSeems very efficient and responsive. We have only just started using these agents, but so far, impressed.
Agent replied · 24 October 2024
Thank you Deborah.
5/5
GoogleExcellent professional service
Agent replied · 24 October 2024
Thank you Warren.
4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Agent replied · 22 October 2024
Thank you for your feedback Olivia!
1/5
GoogleEmsworth branch rental department has no work ethics whatsoever. Not a single helpful person. Hope not all other estate agents are like them.
5/5
TrustpilotExcellent service
Excellent service. Highly recommend.
Agent replied · 22 October 2024
Thank you for taking the time to share your experience!
5/5
GoogleVery smooth and easy rental, great service, thanks
Agent replied · 24 October 2024
Thank you Ian, much appreciated.
5/5
TrustpilotA fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
1/5
TrustpilotAbsolutely awful service and team
Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had
4/5
TrustpilotThe Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
4/5
TrustpilotAs a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
1/5
TrustpilotBeyond awful from the very start to the…
Beyond awful from the very start to the very end. Let themselves into our house without our permission when we were out. Too many things to list but just AVOID dealing with this company at all costs.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
