Trusted Agent profile · Havant
★★★★★
49 reviews across 1 platform
1 South Street, Emsworth, PO10 7EG, Havant, PO10 7EG
Gascoigne Pees's office in Havant, at 1 South Street, is rated 3.1 out of 5 across 49 reviews on 1 platform.
Every review we hold for the Havant office, from every platform, shown as written. First names only.
5/5
TrustpilotCallum and the Letting team at Sutton Gascoigne Pees
Callum and the team at Sutton have been very supportive and helpful with our lets. We have been working with Gascoigne Pees for a number of years and we continue to have them look after our interests.
5/5
TrustpilotEvery effort to make it happen, well done Ben
Buying a house in West Byfleet. Ben is on spot. Very helpful. It was very easy to deal with him. Thank you for all you hard work. Best regards.
5/5
TrustpilotThank you Melanie Williams
We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!
1/5
TrustpilotWarning - avoid this company at all costs!!
Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.
5/5
TrustpilotGreat service from Basingstoke branch
We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.
5/5
TrustpilotMel went above and beyond
Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI
5/5
TrustpilotGascoigne-Pees Maidenhead gave us a…
Gascoigne-Pees Maidenhead gave us a fantastic service. After 40 years living in our home with memories of raising a family, my wife and I were dreading the day we decided to move. The team at Gascoigne-Pees guided us throughout the months of waiting and searching for that big move. We were treated with dignity and professionalism that finally paid off when we found our new home, being guided through the sometimes stressful processes of conveyencing.
5/5
TrustpilotFantastic, really recommend!!
I have a very good experience with this agency, I can't complain about anything, all issues and problems I had were resolved by the friendly and helpful agency staff, I would like especially to thank Grace from the Farnham branch for her quick communication and help🤗 I highly recommend Gascoinge Pees to future tenants! Thank you!!
5/5
TrustpilotSarah was great
Sarah was great. Kept me in the loop.
1/5
TrustpilotScammed by branch in Basingstoke, avoid them
These agents in Basingstoke pressured me into making a holding deposit after seeing a property that I was interested in. I provided all the details for reference checks. They later came back telling me that my employers declined giving a reference until my probation is ended which is no fault of mine. I have contacted my employers personally on more than one occasion to get this sorted out, but was not successful. This agency contacted me requesting for a guarantor and as a foreigner, I could not provide the needed guarantor (UK home owner with £44k annual salary). The next few hours, the property was back on the market without saying anything to me about my holding deposit. When I contacted them, they told me I have provided false and misleading information (failed reference checks) which was very shocking to me. Avoid them at all cost.
5/5
TrustpilotJemma Sexton is cheerful and very…
Jemma Sexton is cheerful, very good and very helpful when we were going through the documentation. She is also very quick when we have queries.
1/5
TrustpilotMaidenhead branch: Weirdest state agent interaction I’ve ever had
Was already feeling an odd vibe from the agents - they sounded annoyed or something. Put an offer in a house less than 6% off the original price. They told me the owners didn’t accept it - fair enough.
5/5
TrustpilotIncredible Staff!
Myself and my partner are first time buyers looking for our first property. This is been such an exciting process, and the lovely Mia from Redhill's Gascoigne-Pees has made it even more wonderful.
5/5
TrustpilotSaffron and Dylan at the Maidenhead…
Saffron and Dylan at the Maidenhead branch have absolutely brilliant they have been very professional and extremely helpful they are a credit to the company, couldn’t ask for better service from them.
1/5
TrustpilotI vacated a property earlier this year…
I vacated a property earlier this year (28th march 2025)and mistakenly left a standing order active. As a result, a payment of £1300 was taken from my account on 31st March 2025 After I vacated the property, I contacted the landlord immediately and he ask me to contact the letting Agent (Gascoigne pees) for the issue as he doesn’t deal with the money side of things and he contacted the letting agent immediately, and they assured me they will refund would be processed within 1, 2 weeks.
5/5
TrustpilotExcellent service from Grace Parsons - Farnham
Grace Parsons was fantastic to work with, professional, friendly, and highly efficient. She made the lettings process smooth and stress-free, always available to answer questions and provide helpful advice. Her dedication and customer service are outstanding. Highly recommend!
1/5
TrustpilotHarassment, Alarm & Distress Caused - Spamming Cowboys
I went through Get Agent which was my first big mistake… they gave my details to Gascoigne Pees who called me within minutes.
1/5
TrustpilotDisappointing Unacceptable Service
I cannot recommend Gascoigne-Pees, Leatherhead branch, after six months I am convinced that they were the wrong choice to sell my property. I definitely did not feel valued. When I decided to end the Agency Agreement, on 28/11/2024, I was completely ignored. After two visits to the branch I managed to get an acknowledgement. However, on the second visit (19/12/2024), the Assistant Branch Manager, was completely unapologetic. In my opinion his manner was offensive, rude and unprofessional. I left the office feeling very upset and physically shaken.
1/5
TrustpilotI find it almost laughable how this…
I find it almost laughable how this letting agency behaves. When you’re signing a contract, they bend over backwards to act friendly and helpful, but the second you’re moving out, the entire façade collapses. Their true colors show, and suddenly you’re dealing with rudeness, attitude, and a complete lack of basic professionalism.
2/5
TrustpilotFarnham branch
This company in Farnham has let our property for many years. Unfortunately now they seem to be complacent and we have to chase them for property checks to be carried out as per our contact. Once they finally did the check we are still waiting 3 weeks later for their findings. Also we have rung them throughout the day and left messages in their phone but they never bother to ring us back. They seem to have lost interest and we are rapidly losing patience.We would not recommend this branch of the company.
1/5
TrustpilotWorst Experience Ever with Gascogne Pees Kingston Branch
I had the worst experience ever using Gascogne Pees to fully manage my property. They consistently chose the more expensive contractors who did not deliver good service and failed to honor warranties. After 4 years of their management, my property was in a dire state. I ended up spending over £20,000 on repairs and restoration. The staff, from lettings to property management, were unhelpful, rude and ineffective. Never again.
5/5
TrustpilotJack Bayton of Gascoigne Pees
Jack Bayton has been incredibly supportive with the process of renting our new property. He responds quickly to enquires and has been understanding and kind. Would highly recommend using Gascoigne Pees to find your future home.
1/5
TrustpilotLiars with no sense of accountability
These estate agents downright lied to us before moving in about what came with the flat and throughout continued to lie about the interactions we had. Their complaints process is as useless as they are and I'm convinced is completely biased towards the estate agents.
1/5
TrustpilotI strongly recommend staying away from…
I strongly recommend staying away from this agency and group.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Pees's Havant office has 49 reviews across 1 platform: 49 on Trustpilot (across the whole business).
Gascoigne Pees Emsworth is rated 3.1 out of 5 across all 49 reviews.
Gascoigne Pees Emsworth, 1 South Street, Emsworth, PO10 7EG, Havant, PO10 7EG.
