Every review we hold for the Havant office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThis will be our second move and it has…
This will be our second move and it has been a far more pleasant experience with cuit and west. Our sales progressor Karen Fogarty has been so supportive and helpful and always been there when we need her and very efficient at sorting out any problems we've encountered. All the staff at our local branch have been very helpful and we've mainly delt with Angela Brett who has also been very efficient and helpful and has always made us feel confident that we are in good hands. It's been a long process as we've needed to get our lease extension before our sale. We would like to thank everyone at cubbit and west for there support and we will recommend them to anyone we know that is moving home.
Vincent · 27 April 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotInvaluable local knowledge …
Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the localMarket and the properties is invaluable. They really care about your transaction and this shows is their attention to detail
Pip · 16 September 2024
Agent replied · 29 December 2024
Good Afternoon Pip,Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what we know can be a stressful time.Many thanks,Cubitt & West
★★★★★ 5/5
TrustpilotGreat service, great people
I would like to say a huge thank you to Julie bramble who has provided us with impeccable service throughout the purchase of our forever family home!! She has been, friendly, polite and professional throughout, always ready to answer questions and keeping us regularly updated throught the process. Also thank you to Mo from the waterlooville branch, who's assistance with the purchase and the probate issues was invaluable. I can not thank them both enough!!
Kelly · 2 March 2022
Agent replied · 29 December 2024
Good afternoon Kelly,Thank-you for your kind words about Julie, our Senior Sales Progressor and Mo from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHouse purchase
We recently purchased two houses, one from Cubitt & West and one from another estate agency. My experience with Cubitt & West was a cut above the rest and a very different level of service. They were attentive, friendly and professional; I couldn’t have wished for a better experience. Through the whole process, Mo and Julie made sure I was happy with everything and helped enormously with communications between myself and the vendor. This experience has highlighted to me how important it is to find the right estate agent that’s not only attentive to the vendor but also prospective buyers to make the process a smooth transaction for both parties. On the day of completion, we happened to be away. Mo from Cubitt & West was kind enough to collect the keys and inspect the property for us. He also followed up with photos and arranged for his rental department to advertise the property. Marcus and Abbie phoned, clearly explained the process offering very competitive rates. Within four days, they found a great tenant. I couldn’t be more grateful for everyone’s exceptional customer services and hard work. I would highly recommend Cubitt & West for anyone looking to buy, sell or rent their property.
Anna-Maria · 22 April 2021
Agent replied · 29 December 2024
Good afternoon Anna-Maria,Thank-you for your glowing review of the Waterlooville office of Cubitt & West and in particular Mo & Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotA great service and lovely staff!
I contacted Cubitt and West Southsea and spoke to Claire when we were having no luck what so ever finding a property and kept missing out on everything before even getting the opportunity to view. She arranged for us to have an appointment with the mortgage advisor they work alongside so we could be prioritised as "hot buyers". Other than for the sake of getting on the hot buyers list, I didn't think we needed this service but I'm so grateful Claire recommended it as Wayne the mortgage advisor has turned out to be so helpful that we have decided to continue with him over our initial advisor. Claire went out of her way to ensure we got early viewings on suitable properties and has just generally been lovely, sincere and reassuring. I have been so impressed with the service Cubitt and West offered and would have liked to buy with them but in the end the right property came up elsewhere. Would highly recommend them for fantastic service and staff that come across as trustworthy and personable.Thanks for all the help!
Al · 21 April 2021
Agent replied · 29 December 2024
Good afternoon,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Claire. i will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotExcellent estate agents
We chose to use Cubitt & West Fiveways to sell our flat as we had bought the flat from them five years earlier and had been impressed. We were not disappointed - from the very beginning, our experience was excellent. The photographs and marketing of the flat were very high quality and we had multiple viewings leading to offers on our open day. Unfortunately, due to Covid, our chain fell through more than once for reasons out of our control. Every time, the team at Cubitt and West Fiveways were reassuring and found us new buyers very quickly. Each member of staff was highly professional and friendly - we always felt valued and knew everyone had our best interests in mind, rather than simply looking for a quick sale. The team were very communicative, gave great advice and were easy to get hold of whenever we had a question. During the time that we were selling, we mostly dealt with Ebba Morley, the senior branch manager. Ebba was incredibly efficient, knowledgeable, professional and kind - she went above and beyond to help us secure the right buyer and even advised us with our onward purchase which was through a different estate agent. Due to Covid, the process of selling our flat took longer than originally expected but the quality of service we received never dropped. We would wholeheartedly recommend Cubitt and West Fiveways to anyone selling or buying a property and cannot thank them enough for all their hard work.
Hannah · 26 March 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotExcellent from Start to finish.
Excellent from Start to finish.From the initial phone call to the first visit.Abbie and her team dealt with everything. We found no fault in their service whatsoever, an absolute pleasure to work with.We will definitely use them again.
Mr · 27 October 2024
Agent replied · 29 December 2024
Hello Mr Brown,Thank you for your lovely review. We're glad to hear that Abbie and her team provided such a seamless experience from start to finish. It's fantastic to know that you found our service faultless and a pleasure to work with. We look forward to assisting you again in the future.Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotFriendly, helpful and supportive
Kerry-Ann at Cubitt & West has patiently guided us through the sale of a property that that we were selling as executors. There were some unexpected complications along the way which Kerry-Ann helped us deal with without fuss. We were very disappointed to lose our first buyer after a long and protracted effort to keep them, but Kerry-Ann managed to keep our spirits up and found a new buyer, at a better price and arranged a very quick turnround from offer to completion which we were delighted with. Kerry-Ann was friendly, helpful and supportive throughout the transaction, always keeping us well informed and checking in on us when things were dragging on. I wouldn't hesitate to use her again.
Pru · 23 March 2021
Agent replied · 29 December 2024
Dear PruWe appreciate you taking the time and trouble to leave a review of our Cranleigh branch. I am extremely pleased that you found Kerry-Ann to be so helpful and supportive throughout your property sale. Kerry-Ann has a warm and genuinely helpful personality so i am not surprised that this is what you have experienced. Reviews such as yours really make all the hard work worthwhile for our staff and I am sure this will make her day!Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotPulborough Branch
I wanted to write a review about the positive experience I had with the Pulborough Branch, buying our new property. Tara, Martin and Kirsty were extremely amenable and helpful through the process and met us on a number of occasions to deal with various issues. They also made some very helpful suggestions and recommendations that put us in a better moving in position, which we were very grateful for. Thank you to the entire team for making the house buying process more bearable from start to finish!
Jo · 17 March 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotStephen and the Woodingdean Team
Having spoken to several estate agents I decided to use Cubitt & West because I had used them 3 times before but also because I was selling a property this time I didn’t live near to and they offered to have a set of keys so I didn’t have to keep travelling.Stephen and his team at Woodingdean made it as painless as it could be. They kept a set of keys and met not only people looking to buy but also let in tradesmen when needed as the property was empty.It wasn’t a smooth ride with regards to the first buyers pulling out but Stephen had it sold again within 24 hours.I was kept up to date regularly with phone calls and updates on the website (never done that before but having an account online to see updates was helpful).All in all a good positive experience and would recommend to friends.Thanks Stephen and Team.
Sarah · 15 March 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotJust started the process of purchasing…
Just started the process of purchasing a property and have had a really great experience so far, with very respectful, helpful and kind staff. Robin and Nicola have been so patient with my phone calls and emails and so efficient in communication. Keeping me updated every step of the way, and Maddison has been so efficient and helpful. Would certainly recommend!!!
CF · 18 July 2023
Agent replied · 29 December 2024
Thank you for leaving a review! It's great to hear how positive your experience of purchasing a property with our team has been so far .Best wishes,Cubitt & West.
★★★★★ 4/5
TrustpilotNatasha Burke-Krause FOR MANAGER PLEASE :-)
Natasha Burke-Krause is aposluty amazing. Moving and surching new home is anyway stressful process by itself ,I was very lucky to have Natasha by my side. That girl has the most kind and genuine aproach. She was leading me from begging till end in a such kind manner that I can't recommend her enough. Others in cubitt&west should take her as a TRUE LEADER and example how you deal with people in coustomer service. I hope I will see her somewhere soon on top of the company because that is kind of leader that you want to have. Good luck girl you deserve the best. And thank you for all.
Brunna · 13 March 2021
Agent replied · 29 December 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWhile it took a while to sell our house…
While it took a while to sell our house due to economic climate, the team were always very helpful. Once the house was sold we were kept fully informed of what was happening. Julie was also constantly keeping in touch with our buyer's solicitors who at times were very slow. We do not plan on moving again but would definitely recommend them
MRS · 14 June 2023
Agent replied · 29 December 2024
Good afternoon,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotVery helpful
Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.
Ryan · 21 June 2024
Agent replied · 29 December 2024
Hi Ryan,Thanks for your review, we're delighted you were happy with our service. We wish you all the best in your new home!Best of luck, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotThat a HUMAN is always there ready to give advice. a
Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.
Jane · 1 February 2024
Agent replied · 29 December 2024
Hi Jane,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how simple he's been able to make the process for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotA* Star Service at Cranleigh C&W
An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!
Emma · 27 September 2023
Agent replied · 29 December 2024
Dear EmmaThank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted they've gone above and beyond to help make your process as stress-free as possible.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotReliable, efficient & helpful service
C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.
André · 12 April 2023
Agent replied · 29 December 2024
Good afternoon Andre,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotVery friendly
Very friendly. Helping you as much as they can
Amber · 8 October 2026
Agent replied · 10 October 2026
We're glad you enjoyed your experience with our supportive team at Cubitt & West Reigate. Thank you for taking the time to share your kind feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotOur experience with Cubitt & West as…
Our experience with Cubitt & West as tenants over the past five years was very positive overall.
Catia · 16 August 2026
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience with us at Cubitt & West over the past five years. It means a great deal to us that you felt supported, especially during challenging times. We truly appreciate your kind words about the care and attention you received, and we are glad that any issues were ultimately resolved to your satisfaction. Thank you for acknowledging our team's efforts in making your tenancy a positive one.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotExcellent communication
Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!
Ravenswood · 18 March 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotI found my new home through Cubitt &…
I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.
Sian · 23 November 2023
Agent replied · 29 December 2024
Dear SianThank you for leaving a review! It's great to hear how happy you are with your experience with our agents and how helpful, efficient and supportive they've been throughout the process of finding your new home.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
Trustpilot5 Stars for Cailean
Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.
Andy · 17 March 2022
Agent replied · 29 December 2024
Dear AndyThank you for taking the time to write a positive review about Cailean at our East Grinstead Branch. We will certainly take on board your comments but are glad that Cailean could help you out as much as he did.We will be sure to pass this on to Cailean.Kind regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotExceptional Service.........
My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.
Sam · 18 September 2025
★★★★★ 5/5
TrustpilotAmazing experenice start to finish
Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.
Ellie · 22 February 2022
Agent replied · 29 December 2024
Good afternoon Ellie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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