Trusted Agent profile · Havant

Cubitt & West Emsworth reviews in Havant

4.7

★★★★★ Excellent

1,765 reviews across 2 platforms

32 High Street, Emsworth, PO10 7AW, Havant, PO10 7AW

Part of Cubitt and West, see every office.

Cubitt & West's office in Havant, at 32 High Street, is rated 4.7 out of 5 across 1,765 reviews on two platforms, including 52 Google reviews rated 4.7.

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4.7 / 5

52

Reviews on Google

This office

Trustpilot logo

1,713

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

4/5

Trustpilot

To Leonie and the team

To Leonie and the team. Many thanks for your time, help and professionalism in our scearch for a new home.

Ian · 11 May 2021

Agent replied · 29 December 2024

Dear Ian & JennyThank you for taking the trouble to leave a review for our Redhill office. It's great to read how professional and helpful you found Leonie and the rest of the team to be whilst searching for your new home. Kind regards, Becky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

5Star for Kamile & Ciaran

this review is for C&W as a whole but most importantly Kamile Asmante & Ciaran Street who dealt with us expertly throughout the gaining of our first home in RH10, both were highly professional, very helpful & an absolute pleasure to do business with in all departments.. a Massive 5Star from us.. Regards - Kelvin & Sarah. :)

Kelvin · 26 October 2022

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Very impressed

Very impressed. They were quick to action instructions and just get on with the job of marketing our property for renting. Very professional and a pleasure to deal with.

Rob · 19 September 2024

Agent replied · 29 December 2024

Morning Rob,Thank you for your lovely review! We're thrilled to hear that you were impressed with our quick and professional service in marketing your property for renting. It's always a pleasure to assist and ensure a smooth process for our clients. Best regards, Cubitt & West

4/5

Trustpilot

Job well done!

Cubitt & West Redhill helped us sell an apartment recently. The exchange of contract and completion processes were affected by non-responsive counterparties and multiple complications. Georgia the Sales Co-ordinator was pro-active and critical in helping us navigate through the issues to achieve a successful sale. We couldn't have done it without her help. Her service was excellent!

Jenny · 10 November 2022

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Abbie

Abbie was amazing in helping us and getting everything done quickly and sorted out.

Hannah · 30 March 2022

Agent replied · 29 December 2024

Good afternoon Hannah,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

thank you Micah!

I would like to send a massive thank you to Micah Roye for giving me and my partner the smoothest experience with our first time renting. It was so quick and efficient, a 10/10 service.

Lily · 19 May 2023

5/5

Trustpilot

Fantastic customer service

Fantastic customer service, Zak was enthusiastic to assist us and offered really good advise, scheduled viewings and arranged an appointment with the mortgage advisor immediately, most definitely a company I would like to proceed with in purchasing our first home. Highly recommended.

Jason · 17 September 2022

5/5

Trustpilot

Julie Bramble always kept us up to date…

Julie Bramble always kept us up to date with how our sale was progressing or not as the case may have been. Our buyers silicitors at times were not of the best and Julie worked hard to keep the sale on track. I can't praise her enough. Thank you, Julie.

Keith · 14 June 2023

Agent replied · 29 December 2024

Good afternoon,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Brilliant support and help

Julie Bramble and Andrew McLaughlin have been superb in the marketing and sale of my late brother in laws property. They have been very supportive to my family during a difficult period and ensured everyone was kept informed in each step of the process. I cannot recommend them or Cubitt & West highly enough.

Kmaksy · 9 February 2023

Agent replied · 29 December 2024

Good afternoon,We appreciate your kind words about Andy from our Southsea branch and Julie, our Sales Progressor, through such a difficult time for you and your family. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West

4/5

Trustpilot

The communication was brilliant

The communication was brilliant. The properties matched our specifications. Gina, Nichole and Millie were excellent in keeping us informed.

LB · 13 April 2021

Agent replied · 29 December 2024

Dear Mr BurchellMany thanks for leaving a review of our Crawley office. It's great to read how you found the communication from Gina, Nichole and Millie to be brilliant.kind regardsBecky Jennings, Operations DirectorCubitt & West

4/5

Trustpilot

Just sold a property through property salecubit/west…

Just sold a property through cubit/west southsea. And they certainly done a great job and especially Julie who helped get it over the line.

Kevin · 8 February 2024

5/5

Trustpilot

I'm a first time renter and Olivia at…

I'm a first time renter and Olivia at cubbit and west was great at explaining the process and the steps involved in renting and answerd my questions quickly.

Sophie · 13 September 2024

Agent replied · 29 December 2024

Morning Sophie,Thank you for your lovely review! We're glad to hear that Olivia was able to guide you through the renting process and answer your questions promptly. It's fantastic to know that your first renting experience was a positive one. Best wishes, Cubitt & West

5/5

Trustpilot

Ashington Branch - Recommended

Heidi and the team were helpful throughout our purchase. They were proactive and kept us all in the loop.

Paj17 · 14 March 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Google

I had a lovely conversation with Harry in regards to selling and buying on, highly recommend him

Anna · 20 February 2025

Agent replied · 8 February 2025

Good afternoon Anna, Thank you for your lovely review! We're thrilled to hear that you had such a positive conversation with Harry regarding selling and buying. Your recommendation means a lot to us, and we're delighted to be part of your journey. All the best, Cubitt & West Estate Agents

1/5

Trustpilot

After the sale of the house it got more EXPENSIVE

After the sale of the house went through I was given a conveyancing quote from them with a breakdown of costs of Conveyancing Fees £1,254.00 inc a £25 deposit.In literally one day of being contacted by their legal team the cost became £2,638.86 with another deposit required of £344.66I need no mortgage and very little in the way of legal guidance however Cubit and West are very misleading with this and I would urge anyone not to feel pressured in to using their legal team and seek an independant conveyancer

SteveEightBit · 15 July 2023

5/5

Trustpilot

Great service

Great service. Karen Fogarty kept us well informed of everything that was going on and kept things moving.

Rob · 12 May 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Becky has been super supportive with…

Becky has been super supportive with her excellent response to all my questions, provided detailed explanation to all I needed to know about the apartment.I will refer my friends to Cubitt & West.I can't thank them enough.

Moses · 9 February 2023

5/5

Trustpilot

The perseverance of the Southsea team…

The perseverance of the Southsea team in a difficult sale process was exemplary. The communication, follow up, optimism and general good humour made the process far less stressful. Highly recommended.

Dinah · 3 August 2024

Agent replied · 29 December 2024

Hi Dinah,Thank you for your lovely review. We're thrilled to hear that the Southsea team made the sale process less stressful for you with their perseverance and good humour. Your recommendation means a lot to us. Best wishes, Cubitt & West

1/5

Trustpilot

Terrible service.

Very disappointed with the management service I had as a landlord letting out a flat via Cubitt and West. Genuinely had to chase them for a response to everything - was so much work. Also found one member of staff unhelpful and she refused to use my name on every email response which made it feel rude and unpersonable. Won't be using them again.

Emily · 10 September 2021

Agent replied · 29 December 2024

Dear EmilyThank you for taking the time to leave a review. Cubitt & West place the utmost importance on customer satisfaction and it is disappointing if you have been dissatisfied with some aspects of the service received. We endeavour to respond to all customer enquiries within a prompt and reasonable timeframe however we apologise if on occasion our response times fell short of your expectations.We have reviewed your file and can see that many emails start with either good morning or good afternoon. We apologise if these came across as impersonal as this was not our staff's intention however feedback will be provided accordingly. Should you wish to discuss your concerns in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk Kind regardsCubitt & West

5/5

Trustpilot

Really pleased with Cubitt & West

Really pleased with Cubitt & West, constant communication and a really proactive response. I dealt with Aneesa Khan, who was fantastic, really knowledgeable and always willing to chase and support. Such a pleasure to do business with.Jon.

Jon · 2 February 2023

5/5

Trustpilot

What a great team to work with on…

What a great team to work with on setting up tenancy. In particular Robin Sanassy. Thank you

Howard · 28 June 2021

Agent replied · 29 December 2024

Dear HowardThank you for your kind words about our lettings team - in particular Robin. I will be sure to pass your comments along. Kind regardsBecky Jennings, Operations Director

5/5

Google

Staff were very friendly and helpful, Olivia was very knowledgeable. Julie Bramble was always great, helping sort out a few problems.

Liz · 22 March 2024

4/5

Trustpilot

Thanks and praise for good service.

All of the Cubitt & West staff have been polite, helpful and supportive throughout our sale process. Maddison & Robin have given their best efforts despite a rocky road due to buyers in the past pulling out at the last moment, necessitating re-marketing, which was addressed very efficiently and promptly.

Mr · 5 May 2023

Agent replied · 29 December 2024

Good morning,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison and Robin. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Olivia and Marcus have been extremely…

Olivia and Marcus have been extremely professional, friendly and a joy to work with. Nothing was too much trouble as they are both very knowledgeable and informative.

Louisa · 17 September 2024

Agent replied · 29 December 2024

Hello Louisa,Thanks for leaving us such a lovely review, we really appreciate it. We'll pass this on to Olivia and Marcus for you.Thanks again,Cubitt & West

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