Trusted Agent profile · Havant · Hampshire
★★★★★
2,024 reviews across 3 platforms
10 West Street, Havant, Hampshire, PO9 1PF
Part of Beals, see every office.
Beals's office in Havant, Hampshire, at 10 West Street, is rated 4.8 out of 5 across 2,024 reviews on three platforms, including 86 Google reviews rated 4.7.
86
Reviews on Google
This office
56
Reviews on Facebook
Business-wide
1,882
Reviews on Trustpilot
Business-wide
Every review we hold for the Havant office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly, helpful, understanding
Walked into the bitterne office and was quickly approached by a young lady, after explaining my difficult situation Aisha was very patient and was able to register my details and provide me with some suitable properties.
5/5
TrustpilotGreat service
I recently viewed a property from Beal’s agency and decided to make a contract. Annie and Aisha were both really kind and always reply to the email really fast.
5/5
TrustpilotSuman who came out to see me and my…
Suman who came out to see me and my rental property from day one , made me understand the market and showed me good faith in trusting him to get my property rented with the right tenants.
Hi Amit, Thank you so much for sharing your feedback with us. Suman was delighted to hear this. We hope you have a great day!
5/5
TrustpilotExcellent Service
Very friendly and efficient staff and the person who helped me, Jessica, was a great help with my first move
Hi Jamie, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotProfessional & Personable
James and his team have been amazing. The level of service they offer, in terms of advice and support is invaluable. They are efficient and proactive and make a potentially stressful time, very manageable. Highly recommended.
5/5
TrustpilotFriendly and helpful staff
Called head office and spoke to a lovely lady named Grace.She could not have been more helpful in dealing with my enquiry. Made me feel at ease that any issues I may have in the future will be resolved.
Hi Cas, thank you for reviewing your experience at Beal's. Grace will be delighted to hear such positive feedback. We hope you have a great day!
5/5
TrustpilotEmily from Beals was excellent
Emily from Beals was excellent, very helpful with my house buy which went via them and even helped with some issues with my home sale (which I was handling directly so she didn't have to help there) Over and above so thanks again
5/5
TrustpilotI give 5 stars to Annie and Aisha for…
I give 5 stars to Annie and Aisha for they helpful,Amazing and Professional service.I would recommend them to anyone.They very reliable when it came to giving us information about the property and the steps we need to follow.Im am truly Greatful to them
Thank you Selina for taking the time to review your experience! Annie and Aisha were overjoyed to hear your great feedback
5/5
TrustpilotLauren at park gate was very helpful…
Lauren at park gate was very helpful when booking a viewing, I look forward to seeing the property. Lauren made the process of booking a viewing a polite experience.
5/5
TrustpilotBeals is an excellent estate agents
Beals is an excellent estate agents, Amber (who dealt with us) is exceptional and a credit to your company, her warmth and friendliness made our experience throughly enjoyable. Thank you Amber and Beals.
5/5
TrustpilotExceptional Service
I have found the whole process of finding our lodger through Beals Estate Agents an absolute pleasure! The staff go the distance in making you secure in the fact that every aspect of the process is taken care of. They have been very courteous, efficient and kind. They have kept us well informed and I wouldn't hesitate in saying that Beals Estate Agent have exceeded my expectations in every way! Their care where Covid 19 has been concerned, has been to adhere to social distancing rules, whilst wearing suitable face coverings. Very well done during these unprecedented times!
5/5
GoogleAfter phoning your office to make an inquiry I spoke to a delightful young lady called Holly she was most helpful, I was impressed with her professionalism, I will be using Beals for my future valuation .PositiveResponsiveness, Professionalism
Hi Graham, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotI have recently sold my property…
I have recently sold my property through Beals, they provided a friendly and efficient service throughout the sale. Katie Healy, was the sales progresser, she was efficient and professional, and kept everyone on track, to ensure the sale progressed through to completion, I recommend her thoroughly.
5/5
TrustpilotGreat service from Charles and Oly
Great service from Charles and Oly. Very happy with the way they dealt with marketing and the whole sales process. Kept me informed from start to finish. Would definitely recommend them and Beales. Thank you! Tracey
Hi, Thank you ever so much for taking the time to review Beal's Shirely Office. Charles, Oliver and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotNew letting experience
The process was nade easier by having a 'one stop' system to guide me into a new letting experience.
Hi Stephen, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotThey make our life a lot easier they…
They make our life a lot easier they are efficient and very helpful and a pleasure to work with
Hi Deborah, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
GoogleAfter encountering challenges with a previous tenant, Zoe (Havant branch) and the team provided invaluable support in reclaiming the property and securing a new tenant. Their guidance on resolving the issue and preventing future mishaps was highly appreciated. Professional, patient, and responsive, I wouldn't hesitate to continue using their services.
5/5
TrustpilotReally fantastic service from Hollie of…
Really fantastic service from Hollie of the fareham branch! I've been really surprised how quick the service has been from her.
Hi Gordon, Thank you so much for sharing your feedback with us. Hollie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotThank you James
Massive thank you to James in your Havant branch for helping us through our sale and purchase. James was always helpful and was always willing to chase all parties for updates. Thank you James :-)
5/5
TrustpilotLucy Hayward - Chidham Walk
I have just been through the process of re-letting my property which has required a lot of engagement with Lucy Hayward from Beals in Havant. The process of letting the property has been more complex due to the co-ordination of maintenance work carried out on the property and the legal certification of electrical / EPC etc and the start date for the tenant. During this process, I found Lucy very professional in that she was well organised, understood Beals responsibilities and kept me informed of mine. She came across very polite and professional on the phone and left me feeling confident that my property was in the safe hands of Beals. Please pass on my thanks.
5/5
TrustpilotSold one of my Buy to Lets
Sold one of my Buy to Lets just as envisaged at the outset. Sarah Tyson in particular was very professional and helpful. Well done. A good price obtained in a short time scale.
Hi John, Thank you so much for sharing your feedback with us. Sarah was delighted to hear this. We hope you have a great day!
1/5
TrustpilotDont believe the statistics-con merchants
A total shower. Paid for a full lettings service and had an inventory that neglected most of the damage left because could not be bothered to get the quotes or submit them to the TDS. Lied to tenants regarding white goods being left and contractual obligations. These people lie to get your business then they don't care.Don't be fooled by these trumped up statistics. They do it regularly.Beals now want to speak to me directly because of my review but they couldn't be bothered when I kept trying to talk to them for 3years. What's the matter, can't you identify which customer? Speaks volumes. Beals have tried to get my review removed saying I was not a customer even though I sent them my email to contact me to discuss their behaviour. I have had to send evidence to Trust Pilot Content Integrity to confirm that I am a customer and they have put my review back on line. Bet Beals don't do this to their friends and family reviews.
1/5
TrustpilotAwful experience - avoid!
I rented a property through Beals. I had moved in and had some issues, the property management team were rude and uninterested. Always taking the landlords side. Took four months to fix a leaking bath (leaking through ceiling) and when I complained about mould nothing was done, not to mention when I had sewage coming up from outside manhole and I was told it was my problem. Anyway I moved out, left the property in excellent condition and after being fobbed off for my deposit return I have had to go through a dispute service with TDS as Beals decided to ignore my emails and calls requesting my deposit. Beals then ignored all correspondence from TDS and three months after Moving out TDS have returned my full deposit to me - My warning to anyone reading this - do not rent through Beals however nice they are at viewings, whatever promises they make - it’s all lies to get your money and contract once your in they don’t care less!
5/5
TrustpilotBeal's estate agents provided an excellent service when selling our house.
Beal's were known to us through our purchase of a flat and recommended to us when selling our 3 bed house. We were impressed by Alan Woodhouse, their Sales Manager, when he came to value the property. We accepted his sales package and price and put the property on the market. Several offers were made within a couple of weeks and we accepted one close to the asking price. Alan guided us through the procedure and kept in touch at least once a week, progress chasing the buyers and their solicitors and us and our solicitors. Despite a few delays, contracts were exchanged after about 12 weeks with completion due a few days later. Very satisfied with the service provided by Beal's
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