Every review we hold for the Hassocks office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMarchants Estate Agents have been managing my property for 5 years, and I trust them implicitly. They sourced a model tenant for the property who looks after the property as well as keeps me adequately informed of any issues that may occur with the property/tenant.
If "you" own a property and are looking for an established estate agent to manage it for you, I'd highly recommend you contact Marchants Estate Agents 'Hassocks' and connect with the team to discuss your requirements!! Bennita is the Lettings Manager and does a fantastic job...
Ray · 1 September 2025
Agent replied · 29 December 2025
Many thanks for your kind review. Your words are much appreciated and it is our pleasure as always to assist.
From all the team at Marchants :)
★★★★★ 5/5
GoogleAbsolutely fantastic agent! From the very first contact through to finding a tenant and beyond, I cannot fault the service that Bennita and the team have provided. Bennita is exceptional - efficient, reliable and organised, keeping me updated throughout. I wouldn't hesitate to recommend Marchants!
Carolyn · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for your review. We are so pleased to hear your feedback. From the Team at Marchants :)
★★★★★ 5/5
GoogleI’ve worked with Bennita professionally where she manages several units within a block I look after and she has been fantastic throughout. She is responsive, proactive and genuinely great to deal with. Based on my experience, I highly recommend Bennita and the Marchants Lettings team.
Dan · 29 November 2025
Agent replied · 29 December 2025
Thank you for your very kind words of recommendation. This is most appreciated.
All the best,
The Team at Marchants :)
★★★★★ 5/5
GoogleWe brought our first flat with Marchants 3 years ago and have just sold it on, again with Marchants. Sharon has been amazing, as has the whole team. Thank you so much for all your help! Emily
Emily · 7 August 2025
Agent replied · 29 December 2025
Dear Emily,
Thank you so much for your kind review. We are very appreciative and it was our pleasure to assist you with your recent sale, and beforehand of course.
Wishing your family all the best in your new home.
From all the team at Marchants :)
We wish
★★★★★ 5/5
GoogleMy experience with Marchants was very smooth and supportive.
They advised me and helped me through some tricky times with the sales process. I couldn't recommend them enough for their local knowledge. Peter and Justine were exceptional.
Sally · 17 March 2026
★★★★★ 5/5
GoogleI bought my current property through Marchants 7 years ago and the whole process went smoothly, without holdup or hitch. Fast forward to these past few months where I am assisting my ageing parents to buy a property locally and Marchants have again been fabulous. Peter has understood my parents needs and has always been on hand to advise where necessary, listen and accommodate viewings, builders and surveyors. Nothing has been too much trouble. I can’t thank Peter and his team enough for all of their help and guidance. I highly recommend Marchants and won’t hesitate to use them for our own sale in the future when the time comes.
Sabina · 7 January 2023
Agent replied · 26 November 2023
You are more than welcome Sabina. Your review is so kind and we look forward to being able to assist any time in the future! All the best from the team at Marchants :)
★★★★★ 5/5
GoogleMarchants sold our house in Oct 2025. The whole team certainly did an excellent job. We were kept regularly informed and every team member was professional and friendly and knew about situation regarding the property.
The price that Marchants started marketing the house at was higher that we thought was realistic in the current market, but that price was achieved.
All in all a fantastic service.
Philip · 30 October 2025
Agent replied · 29 December 2025
Thank you for your glowing review Philip. It was a pleasure assisting you throughout.
From all the team at Marchants :)
★★★★★ 5/5
GoogleOur experience with Marchants was excellent.
Sharon led our sale. She took time to review the property in contrast to other agents. We felt very confident with Sharon and the team doing the …
Vicky · 14 April 2025
Agent replied · 9 January 2025
Thank you Vicky for your review. The team are all so happy for you both and appreciate your kind words. Wishing you very many happy years in your new home.
★★★★★ 5/5
GoogleAn excellent service. Staff are efficient, supportive and enable the whole business of moving to be achieved without too much anxiety. They are very responsive to individual needs and supportive of their clients' interests. We would recommend them - both to sell a property and to purchase one.
Clare · 29 November 2025
Agent replied · 14 April 2026
Thank you so much for your review and kind words. Best wishes in your new home! From all the team at Marchants :)
★★★★★ 5/5
GoogleI wish to thank Peter and his staff for taking my Mother's house sale through to completion. I very much appreciated their arranging of its thorough cleaning, drain surveying (and associated remedial works) through to final house clearance. Marchant's, being the village estate agent has, in my opinion given me a service which could not be bettered.
Bernie · 7 May 2023
Agent replied · 26 November 2023
Thank you so much for your kind review. All the best in the future, from the team at Marchants :)
★★★★★ 5/5
GoogleA very professional approach and I am always kept informed. I feel that my property is being well cared for and managed and at the same time looking after the tenant's interests. I have no hesitation in recommending the Merchants Estate Agents as a letting agent.
Jennifer · 30 October 2025
Agent replied · 29 December 2025
Thank you so much for your kind review Jennifer. We look forward to continuing assisting you with your property.
From all the team at Marchants :)
From all the team at Marchants :)
★★★★★ 1/5
GoogleNot an agent I would recommend using. Peter was not up to current legislation making things hard for our tenants and us. Our tenant had to explain the correct legislation to Peter, and they are not in the Property or Legal sectors, showing clearly that this agency can not be trusted
C · 6 July 2022
Agent replied · 6 July 2023
We are very sorry to read you were not satisfied with our service and that it did not meet your expectations.
As Propertymark/NAEA members, we are held to very high standards with both legislation and professional morals which we take very seriously to uphold.
We of course take your comment very seriously and would welcome a further conversation so if we could please invite you to contact us directly to discuss your concerns, then please do so using our email info@marchantsestateagents.co.uk, or a letter to : Marchants Estate Agents, 1 Keymer Road, Hassocks, West Sussex, BN6 8AE.
★★★★★ 5/5
GoogleProfessional, extremely helpful staff with excellent knowledge of their area. Would recommend. Special thanks to Sharon and Justine.
Susan · 1 October 2024
Agent replied · 23 November 2024
Thank you Susan. Much appreciated and we wish you all the best.
From all the team at Marchants.
★★★★★ 5/5
GoogleHighly recommended!
I've experienced Marchants when I purchased a property from them and as a landlord when they found quality tenants to live in it.
Peter and Sharon on the sales team were really helpful and worked hard to overcome any hurdles to keep the chain together and happy.
Bennita on the letting side has found us quality tenants efficiently and took charge of all the necessary checks and paperwork.
Great communicators.
Thanks!
Clair · 29 May 2024
Agent replied · 24 August 2024
Thank you so much for your review, it is very kind and it was our pleasure being able to assist you with the various services. We look forward to being of assistance if required in the future!
From all the team at Marchants :)
★★★★★ 5/5
GoogleBuying a property with Marchants Estate Agents was a very positive experience. They were very kind and friendly and were really helpful in answering any questions that I had. Thank you to them.
Madeleine · 22 November 2023
Agent replied · 26 November 2023
Dear Madeleine,
Many thanks for your kind words. We really do appreciate it and so glad to hear you found the purchasing process through our office a positive experience. All the best in your new home :) From all the team at Marchants
★★★★★ 5/5
GoogleWe have had the pleasure of renting a property through Marchants for the past 6 and a half years. The personal service has been fantastic, we could not have asked for better agents. Bennita, Peter and the entire team were really great and responded quickly to any issues and always made us feel a priority. We would have continued with them had we not bought our own property. The end of tenancy and close out was super simple and done with great care. I cannot recommend Marchants enough they are professional and make you feel part of the family. Thank you all.
Kara · 24 November 2023
Agent replied · 26 November 2023
Dear Kara, Many thanks for your lovely review above. It really was our pleasure to be able to assist with your letting from beginning to end. Your words mean a lot and we are very grateful. All the best in your new home! From all the team at Marchants :)
★★★★★ 5/5
GoogleWould very much like to thank the Professional Team at Marchants led by Peter who right from my initial enquiry re selling my late Mother’s flat through to the Sale completion were excellent in all round service.
The Sales brochure was extremely professional and produced quick viewings.
I felt supported through the whole process and they liaised regularly with myself, my appointed Solicitor and the purchasers.
In view of this being both a post Probate sale involving a leasehold extension the timescales for completion were achieved within 15 weeks.
Liz · 12 November 2023
Agent replied · 26 November 2023
Thank you very much for your kind words and thank you for taking the time to put your satisfaction in a review. Peter & the team.
★★★★★ 5/5
GoogleWe have had the pleasure of renting a property managed by Marchants for the last five years. Every member of the team has been incredibly helpful whenever we needed them. I didn't believe good estate agents existed (living in Brighton previously might be to blame for that!) but the folks at Marchants set an incredibly high standard that all estate agents should be judged against. Their dedication and care in the work they do is greatly appreciated. In my previous experience as a tenant you generally get treated as a second class citizen - but Peter, Sharon, Bennita and the rest of the team have always made an effort to support us and consider our needs alongside those of the landlord. They are professional, prompt in reply and quick to action any requirements we have had. I would wholeheartedly recommend them to anyone and couldn't have wished for a better team of people to deal with.
Grant · 5 November 2023
Agent replied · 26 November 2023
Thank you so much for your kind words Grant. It was our pleasure to be able to assist you over the years and we wish you many happy times in your property. All the best from the team at Marchants :)
★★★★★ 5/5
FacebookA million thanks to Mrs. Elizabeth Bays, who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs. Elizabeth Bays, strategy and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,600 within the week of your investment and it was wonderful.Contact her now on Email: elizabethbays70@gmail.com or WhatsApp: +1 {209}896-9431
Nontlantla · 20 January 2023
★★★★★ 5/5
GoogleWell known to our family for many years, Marchants has proved itself a most efficient, professional, helpful agency, during 6 years rental and the recent sale of our flat in Hassocks. A buyer for the flat was found quickly and all matters …
Clare · 14 April 2025
Agent replied · 29 May 2025
Dear Clare & Sylvia,
Many thanks for your review. Your kind words are much appreciated and we are so happy that you were pleased with our services. Wishing you and your families all … More
★★★★★ 5/5
GoogleThe Marchants Team are an amazing bunch of people who will not only do their upmost to make sure you sell your house, but that the whole process runs smoothly. Selling my house was tricky at times but the team were wonderful and are by far the best estate agent firm I have ever used. If you pick Marchants, you are in very good hands.
Rachel · 26 April 2024
Agent replied · 24 August 2024
Thank you so much Rachel, your words are so very kind and very much appreciated. We all wish you the best in your new home and fresh start! From all the team at Marchants :)
★★★★★ 5/5
GoogleI recently selected Merchants to sell our property, as the team at the agency understood my specific requirements and, clearly knew the local market very well. All very nice people to work with. The property was valued completely accurately …
Barry · 14 April 2025
Agent replied · 23 November 2024
Thank you Barry, your words are much appreciated. It was a pleasure assisting you throughout the process.
The Team at Marchants.
★★★★★ 5/5
GoogleGreat job guys! Thanks so much for getting it done as quickly as possible and giving me support throughout. Highly recommend Marchants for there deep local knowledge and understanding of the property market as well as the friendly and supportive manner.
Sam · 4 March 2025
Agent replied · 21 May 2025
Thank you Sam, so kind! We are all so pleased for you and your successful move! All the best, team at Marchants :)
★★★★★ 5/5
GoogleI would highly recommend Marchants Estate Agents. The staff are incredibly helpful and knowledgeable. Thank you for all your help with our house purchase.
Lottie · 1 September 2025
Agent replied · 29 December 2025
Dear Lottie,
Thank you so much for your lovely review. It was our pleasure to assist you throughout and we wish you many happy years in your new home.
From all the team at Marchants :)
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