5/5
TrustpilotGreat service
Rebecca has been very helpful in dealing with problems that arise with our flats and she has always been there to give advice.
Trusted Agent profile · Haslemere
Hamptons Haslemere Sales reviews
★★★★★
1,485 reviews across 3 platforms
20 High Street, Haslemere, GU27 2HJ, GU27 2HJ
Part of Hamptons, see every office.
Hamptons's office in Haslemere, at 20 High Street, is rated 4.3 out of 5 across 1,485 reviews on three platforms, including 79 Google reviews rated 5.0.
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Reviews
Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotmax at hamptons. managing a new tenancy
max is working diligently and effectively to manage a new tenancy in my tired old property. he is dealing with multiple issues as well as contractors, local authorities and the tenants. in addition he continues to keep me informed of developments.
5/5
TrustpilotThank you, Hamptons
I really appreciate the way Hamptons deal with any problems I have at my home. Things are always dealt with in a timely manner & communication is great at every stage. Patryk, my Property Manager, has been very professional & friendly in his approach.
5/5
TrustpilotAttentive to details on the property
Current property manager is great and very attentive - not just to correspondence and concerns, but visiting the property and taking the time to look at areas which might need updating. Overall am very happy with our current interactions
5/5
TrustpilotExcellent Service
We have recently moved into a property that was rented and managed by Hamptons in Sunningdale. Julian has worked incredibly hard to solve end of tenancy issues for us. He has been a pleasure to deal with, always answers our queries immediately and updates us on a regular basis. The service we have received has been exceptional and we would definitely recommend working with Julian.
5/5
TrustpilotSelen Hurbas
Selen Hurbas is a great property manager, she is very supportive and responsive.
5/5
TrustpilotRecommended
Hamptons has been my property management company in the past 20 more years. I found its services good and reliable. My Property Manager Monika and Lettings Manager George are both excellent, very professional and helpful with good advice and follow up.
5/5
TrustpilotCrisis Resolved Quickly
While we have had some trouble with Hampton's in the past, we are giving 5 stars purely due to our new property manager Alex who resolved a blocked drain outside our flat (causing flooding) as quick as possible. He really want the extra mile calling several different companies to find someone who could help us immediately and was polite and friendly despite our relentless messaging about the issue. Thanks, Alex!
5/5
TrustpilotI live some distance from the property…
I live some distance from the property that is rented out so the full management service from Hamptons is essential. Gemma Ward at Hamptons is my contact and has handled everything in a professional manner. When issues arise the information is communicated quickly and resolved promptly. I am more than satisfied with the service Hamptons give me.
4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Agent replied · 22 October 2024
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
5/5
TrustpilotExcellent service
The team at Hampton International is excellent and I have been with them for almost 10!years. I would definitely recommend.
5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotPrompt and high quality service
We had a problem with lack of heating shortly after we started renting through Hamptons. Rebecca in the Cirencester office was really helpful: she called first thing and made arrangements for it to be sorted out straightaway, and the problem was fixed within a few hours. This was excellent service and makes me feel confident about the management of any further queries in the future.
5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
5/5
TrustpilotHamptons Guildford Surrey
Having purchased a property through Hamptons, Guildford, Surrey, I cannot fault the excellent customer service we received. We were looked after by Stuart Pavey and Simon Jordan. Communication was excellent and their people skills second to none. They worked incredibly hard for their client and kept the deal moving to exchange/completion. I would definitely use them for a future sale.Very impressive service all round. Excellent customer service. Thank you.
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Tell us what you need and we'll put you in touch. Hamptons Haslemere Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haslemere.
