Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe know we are difficult customers to…
We know we are difficult customers to please and so our search for a new home has been a long one. Thankfully Jacob at Hamptons, Stratford-upon-Avon understood exactly what we wanted. Along with Paul & Sarah, Jacob ensured the whole sale process went along swiftly and as smothly as you could expect. Finally we can look ahead to the future in our new home. Thank you to everyone at Hamptons Stratford-upon-Avon.
Robert · 12 November 2019
Agent replied · 22 October 2024
Thank you for leaving us a review. We are delighted to receive your feedback and are especially pleased to hear the team understood your requirements. We take customer service very seriously and look forward to sharing your review with the whole Stratford team, thank you again.
★★★★★ 5/5
YellHighly recommended as sellers and buyers.
The best estate agents I've ever used and delighted with their services. Selling your house is always stressful but Neil's team, especially Hazel who managed our sale, always kept us informed and were a pleasure to deal with. Nothing was too much trouble and they gave you all the time you needed when viewing.
SRB · 10 March 2020
★★★★★ 4/5
Trustpilotbad start but overall good experience
After a poor start with various property managers, we finally worked with Joe Sanders who was excellent and very reliable. Our overall experience with Hamptons was good but it depends who you are working with. In such a large company you find yourself in a ‘too many cooks’ situation!
A · 23 June 2021
★★★★★ 5/5
TrustpilotThank you Hamptons!!!
I moved to UK for a new job. I thought it would be a daunting task to find a place with my work responsibilities. But I was able to secure an apartment, move-in within the first month itself thanks to Hamptons!!!Hampton's staff is very helpful and responds promptly. They made sure that the process is smooth from the offer phase to checkin phase. I really liked their web page, online payment portal, the checkin guide and the mobile app. I am grateful and would highly recommend Hamptons!
Chanaka · 3 July 2023
★★★★★ 5/5
TrustpilotTia Gooden is our PM and every time we…
Tia Gooden is our PM and every time we have had to deal with her, her service and delivery has been exceptional.
Tufayel · 20 February 2020
Agent replied · 22 October 2024
Thank you for your review, Tia will be thrilled to receive such positive feedback, thank you again.
★★★★★ 5/5
TrustpilotCouldn’t have asked for more!
Alex Foster and Hamptons made my experience of buying my first home a really enjoyable one, when most people find it the most stressful thing they do! I had seen multiple houses by the time I saw Alex, and she was great at listening to my exact requirements, so much so that my shortlist down to the last 2 properties were both Hamptons. Alex also went above and beyond not just throughout the sales process and exchange, but also after completion to make sure that I was settled in and any other issues that came up she dealt with head on.. I almost felt like I had a superhero auntie for 6 weeks in Alex! The team at Hamptons make sure that they get to know you on not just a professional level, but understand you personally as well to ensure they really are matching a house to your personality and lifestyle. Wouldn’t hesitate to recommend the team and I will be coming straight back when I purchase my next home.
Millie · 28 June 2023
★★★★★ 2/5
TrustpilotUnimpressed
The agent was very prompt in responding to my request to have some issues looked at. The maintenance man came to look and said he would send in his quote. This was over a week ago now and I have not heard a thing. Some issues raised with the maintenance man when he was here were at best met with an apathetic “can’t do” approach.
Christine · 5 June 2021
Agent replied · 22 October 2024
Thank you for leaving us a review. We treat customer service very seriously and are naturally disappointed to read your feedback. Please do contact customercare@hamptons.co.uk should you wish to raise this formally.
★★★★★ 5/5
TrustpilotIncredibly Diligent and Helpful!
Anca has been incredibly helpful at all times, ensuring that we have been happy in our property since day.
Ollie · 24 April 2024
★★★★★ 5/5
TrustpilotThank you Sana
We were very fortunate to have Sana Uddin as our last property manager at Hamptons.Living overseas, we have to rely totally on Sana to represent us in managing daily matters regarding the property on our behalf. Some of the problems involved were extremely frustrating. We commend Sana for her professionalism, patience, persistence and prompt follow through in solving these problems for us. Sana would also remind us of potential problems we were not aware of. Throughout our many years experience with Hamptons to manage our property, we are very thankful that they have saved the best for last in a sense, giving us a happy ending.
Irene · 23 June 2023
★★★★★ 5/5
TrustpilotSana Uddin - Excellent
Sana Uddin is so good in communications and she has provided us excellent supports for everything in a timely manner: from maintenances to payment arrangements for a third party etc. This is extremely important to a landlord outside UK.
Jenny · 2 November 2022
★★★★★ 5/5
TrustpilotJacob was excellent!
Jacob was excellent. He was proactive and conscientious from the initial instruction to completion. Fully recommend Jacob and Hamptons for selling a property
Richard · 18 July 2019
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and are delighted to read Jacob had such a positive impact on your experience with us. Customer feedback is very important and we look forward to sharing your review with Jacob and the team. Thank you again.
★★★★★ 5/5
TrustpilotDavid Whiting is very helpful and very…
David Whiting is very helpful and very friendly. Thank you for your help, a great property manager.
P · 29 May 2024
★★★★★ 5/5
TrustpilotA Great Experience
It’s such a pleasure dealing with Melanie Hudson of Hamptons who has been our property manager for a number of years. Her efficiency & the solving of outstanding issues is very much appreciated. Many thanks Garry OwenCounterslip Bristol
Consumer · 6 December 2022
★★★★★ 5/5
TrustpilotProactive & Supportive
At first I was a bit intimidated by all the checks and docs required, but once I moved across,Hamptons and Charlie Fleetwood have been so tentative and willing to help. I appreciate their fairness, attention to detail and support in getting the rental apartment ready. The best part has been the great in after service needs, where they provide quick responses and a lot of proactive communication.
Thabang · 18 April 2024
★★★★★ 5/5
TrustpilotThe Hamptons International team are…
The Hamptons International team are great at what they do. We receive high quality and well-coordinated service from them in managing a number of apartments on behalf of investors. In particular, special thanks to Sarita Sainsbury who is always precise and excellent throughout the work she carries out.
Wale · 14 July 2021
★★★★★ 5/5
GoogleA very supportive and enjoyable buying experience by Hazel and the team. Thank you for making the process as smooth as possible!!
Matthew · 13 November 2019
Agent replied · 11 November 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear Hazel and the team provided you with a 5* service. It is especially great to hear the process was both enjoyable and smooth. We take great pride in our people and look forward to sharing your review with the whole team, thank you again!
★★★★★ 1/5
TrustpilotExtremely unprofessional company
Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding
Lindsay · 5 October 2025
★★★★★ 5/5
TrustpilotFantastic Rental Property Management Service
I have been a tenant for the past 4 years in a rental property managed by Trevor Scott and his team, on behalf of Hamptons. Always professional, efficient and lightning fast in dealing with any occasional issue outside of working hours. They made property renting an absolute pleasure.
Me · 9 July 2021
★★★★★ 5/5
TrustpilotGreat Service
April has been really helpful with our move and went the extra mile to ensure that we had a good experience.
Dominic · 5 March 2024
★★★★★ 5/5
TrustpilotHamptons were great abs my best…
Hamptons were great abs my best experience while letting. Patryk and Victoria were very helpful with all the issues I had!
Светлана · 2 March 2024
★★★★★ 5/5
TrustpilotExcellent service and professionalism
I've always been treated well by Hamptons, who have been working with me as a tenant for five years. A typical biannual visit happened in September, when Mandy was, as usual, extremely polite, friendly - and always professional.
Mr · 3 November 2022
★★★★★ 5/5
TrustpilotWe had an issue with our boiler
We had an issue with our boiler, Jennifer Powell made sure it was fixed really quickly! Thanks :)
Ryan · 19 April 2024
★★★★★ 5/5
TrustpilotJudy Palethorpe has give first-rate service.
Judy Palethorpe has managed our rental property over the last eighteen months and could not have been more helpful. She keeps us really well informed, reacts very promptly and offers sound advice when needed. She has made what could have been a very difficult period for us as straightforward as possible and we are extremely happy with the service both she and Hamptons have provided.
Simon · 8 May 2024
★★★★★ 5/5
TrustpilotHamptons/SamanthaHunt
I am very happy with Hamptons and have been with them for years. In particular Samantha Hunt is on the ball and always quick to inform me of any problems, and get them sorted ASAP. Highly recommended.
Mr · 21 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
