Every review we hold for the Harwich office, from every platform, shown as written. First names only.
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5/5
GoogleWonderful sales service and support from Faith Hanmore-Jones and Madeline Hubbard at Haart in Harwich. All our questions are answered in a fast, efficient and polite fashion with a customer centric approach. They have shown great understanding of the local market and their advice on pricing has been spot on. I would recommend Faith and Madeline to anyone looking for a local estate agent. A great asset to Haart.
Wendy Β· 13 April 2024
Agent replied Β· 21 June 2024
Hi Wendy, thank you very much for your 5* review! Best regards Faith Hanmore-Jones Partner
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5/5
GoogleWhat and amazing bunch of people from start to finish, I was so unsure wether to move or not. After a visit to my house from Laura she put my mind at ease quickly, she left me to decide what I wanted todo with-in the week I had singed to say go for it. Laura has been at the end of a phone day and night. After 9 people viewing my property in 7days it was sold. Between Laura and lux law (solicitorβs) and us the communication was outstanding.
Laura Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Laura, thank you very much for your 5* review! Faith Hanmore-Jones Partner haart Harwich
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5/5
GoogleHaart at Harwich team are such a helpful and friendly group, who are always there to support when needed with such a good approach. Especially Carina Jones, who showed me around quite a few properties this year which Iβve viewed, Carina is friendly, bubbly and very professional who Iβm sure is such an asset at Haart. The whole process went through a smooth transition and quickly from the point of the vendors accepting my offer on the property. Throughout the process Haart were on hand to offer any help that was required. I cannot fault Haart, I will also be highly recommending them to all my friends and family. A big thumbs up from me and thank you Haart! π
Joe Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Joe, Thank you so much for your lovely review. It was an absolute pleasure working with you and we wish you all the happiness in your new home. Best wishes, from the team at haart Harwich.
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4/5
GoogleThe whole transaction, for one reason or another took forever but Faith worked hard to eventually get us over the line.
Herself and Maddie did all they could to make it as painless as possible. I would definitely recommend Faith and her team at Haartβs Harwich.
Pete Β· 13 April 2024
Agent replied Β· 21 June 2024
Thank you very much Pete. Best regards Faith at haart
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5/5
GoogleMarketing Now with Haart, The communication & helpfulness has been amazing. Exactly what im use too and expect. They answer and return any calls are not pushy & remain professional at all times, Not once have they said a bad word about other agents, which is so refreshing, Faith Laura & Darren will try there hardest to sell and find you a property. I have used Haart before to buy and sell , & dealt with Laura at a previous agents, hence when i was aware i followed, Because i know i wont get messed about, they value fair, & don't over value just to get the work. There fees are well worth it, yes you may get cheaper elsewhere, but you get what you pay for.
Richard Β· 23 June 2019
Agent replied Β· 21 June 2024
Dear Richard Evans, we're happy you found our staff to be so supportive during your experience here at Harwich. We always aim to deliver a 5* service and really pleased that you have found this to be the case. It has been a pleasure working with you also, have a lovely weekend!
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5/5
GoogleThank you to Faith and Maddy who popped round to give me a valuation on my property, very professional and friendly, received my valuation letter very quickly! highly recommend haart Estate Agents they are always there if you need help or advise!
Paul Β· 13 April 2024
Agent replied Β· 21 June 2024
Thank you very much for your 5* review!! Best regards Faith at haart
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5/5
GoogleFaith was professional from outset, and managed the process of selling my late mother's house for our family. Market was tough at times but Faith and the team managed to navigate it on our behalf and negotiated the best sale price for us. Cannot fault her dedication and service on all levels and we chose the RIGHT estate agent for sure.
Vaughan Β· 13 April 2024
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5/5
GoogleMadeline has been extremely helpful to us. We are from outside your area and will travel to view properties. This has not stopped her offering advice and answering our inquiries by phone or email. Thank you Madeline we will stay in touch.
Stuart Β· 16 April 2023
Agent replied Β· 21 June 2024
Hi Stuart, thank you very much for your 5* review! Faith Hanmore-Jones Partner haart Harwich
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5/5
GoogleHave sold my house with haart the service that I have received from them is great with one member of staff going an extra mile she helped me get things sorted no fuss when I kept calling and texting towards the end of the sale very pleased thank you.
A special thanks to Carina you are a star.
Mick Β· 22 June 2020
Agent replied Β· 21 June 2024
Dear Mick, Thank you for your kind words, we are delighted you are pleased with the service you received whilst selling your property. Good luck in the future!
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4/5
GoogleFaith done very good and got the job done with a very difficult property purchase thank you . Also would like to say a thank you to Charlie who was also a great help when needed π β¦
Michael Β· 16 April 2022
Agent replied Β· 21 June 2024
Hi Michael, thank you very much for review! Faith Hanmore-Jones haart Harwich
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5/5
GoogleAs first time buyers this was a pretty daunting prospect but we were lucky to have such an amazing estate agent in Faith. She was honest, very helpful and really helped us get over the finish line.
Thank you Faith, you were awesome!
Josh Β· 22 June 2020
Agent replied Β· 21 June 2024
Dear Josh Edwards, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your first property. Have a good day!
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5/5
GoogleAmazing service from the team at Haart especially Faith who was very accommodating making the transaction a pleasure and even working outside of her usual hours to accommodate us. Thank you amazing customer service only available through an outstanding high street agent.
Terry Β· 16 April 2020
Agent replied Β· 21 June 2024
Dear Terry W, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Harwich
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5/5
GoogleNeeded a valuation for probate. Faith came out within a few days and gave us an honest valuation for our purposes, based on her experience, rather than pushing market value and trying to sell the house for us.
When the time comes to sell the house Haart, and Faith in particular, will be my first call.
John Β· 13 April 2024
Agent replied Β· 21 June 2024
Thank you very much John for your 5* review. Best regards Faith from haart
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5/5
FacebookHaart Harwich went out of their way to help us find our dream home. Extremely helpful and knowledgeable and always kept in contact with us every step of the way to keep us reassured throughout each stage of the process. Would highly recommend.
Rebecca Β· 7 July 2019
Agent replied Β· 22 February 2025
Hi Rebecca, thank you so much for your kind words!
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5/5
GoogleCarina Jones was extremely professional and helpful, showing me around my new flat, also in finding out information for me regarding the council tax and maintenance charge. β¦
Steve Β· 16 April 2022
Agent replied Β· 21 June 2024
Hi Steven Thank you for your kind words, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Harwich. Have a good day!
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1/5
GoogleAfter sending countless chaser emails and phone calls, I finally got a viewing confirmed for the property I enquired about over a month later! This in itself was very disappointing and a painful experience. The lack of communication I was receiving from them, was particularly difficult as I do not live local and would need notice to take time of work.
When a viewing was finally confirmed, the viewing itself was rushed. I appreciate there was tenants in situ, however it has now been over 20 days since the viewing and not even a follow up email or phone call for my thoughts on the property or potential other listings. I have since used other estate agents, and have found a rather daunting process so much easier with other agents!
Rachel Β· 26 March 2024
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5/5
GoogleCannot fault the team at Haart of Harwich, a very helpful and friendly group. We had a rival estate agent value our house at approx Β£25k lower than Haart had valued our property so we obviously decided to go with Haart and we had our first viewing within a few days of going to market, had an offer the same day and agreed a sale price the following day which all parties were happy with ( a very quick sale ) Also throughout the whole process the team at Haart were available all the time for any help that we required. I would highly recommend Haart of Harwich to anybody that wishes to sell there property at a realistic price. A big thumbs up from the Prior household.
Big Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Stuart and Natalie, thank you so much for your kind words! We wish you all the best for the future in your new home! Team haart Harwich
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1/5
GoogleAfter sending countless chaser emails and phone calls, I finally got a viewing confirmed for the property I enquired about over a month later! This in itself was very disappointing and a painful experience. The lack of communication I was receiving from them, was particularly difficult as I do not live local and would need notice to take time of work.
When a viewing was finally confirmed, the viewing itself was rushed. I appreciate there was tenants in situ, however it has now been over 20 days since the viewing and not even a follow up email or phone call for my thoughts on the property or potential other listings. I have since used other estate agents, and have found a rather daunting process so much easier with other agents!
Rachel Β· 22 February 2024
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1/5
GoogleAfter sending countless chaser emails and phone calls, I finally got a viewing confirmed for the property I enquired about over a month later! This in itself was very disappointing and a painful experience. The lack of communication I was receiving from them, was particularly difficult as I do not live local and would need notice to take time of work.
When a viewing was finally confirmed, the viewing itself was rushed. I appreciate there was tenants in situ, however it has now been over 20 days since the viewing and not even a follow up email or phone call for my thoughts on the property or potential other listings. I have since used other estate agents, and have found a rather daunting process so much easier with other agents!
Rosie Β· 14 February 2024
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5/5
GoogleDarren has been the upmost professional in helping market our property. He has advised and supported us throughout rather than just trying to push us in a direction we didn't want to go.
Mike Β· 23 June 2019
Agent replied Β· 21 June 2024
Dear Mike Evans, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received whilst getting your property ready to market. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your recent dealings with Darren. If you have further needs or questions, please reach out! Speak to you soon. Kind Regards, haart Harwich.
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5/5
GoogleI am currently in the process of buying a property through Haart's - they are one of the few estate agents I registered with who actually took the time to call and let me know as new properties became available. Faith Hanmore-Jones in particular seemed to grasp what I was looking for and recognised immediately the type of property I'd love. Thanks to her and her colleague who showed me around on the day of viewing, my offer was accepted. I would recommend the team at Haart's in Harwich if you are trying to find the right home for you.
Joanne Β· 23 June 2019
Agent replied Β· 21 June 2024
Dear Joanne Thorne, thank you for taking the time to leave a review for us at Harwich. We''re happy we could meet your expectations, we always aim to give a 5* service. Thank you for taking the time to leave us a 5* review. Have a good day!
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5/5
GoogleI found Faith at Haart to be fantastic. Very friendly, personable and professional at the same time. Overall, my registering and viewing with Faith was a good experience.
Jane Β· 23 June 2019
Agent replied Β· 21 June 2024
Dear Jane, we are very happy to have provided you with such a positive experience! Our team strives to deliver a 5* service, we are glad you found this to be the case. Have a great day!
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5/5
GoogleJulianne dealt with my enquiry to view a couple of properties really efficiently at what I thought was very short notice.
Julianne accompanied me to the viewings and is keeping me updated with anything that is fresh to the market, even arranging a viewing of a property that was withdrawn from sale.
Thank you Julianne.
Jilly Β· 22 June 2020
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5/5
FacebookI would just like to say that the service we have received from Laura & Faith have been above and beyond, we are so pleased with their honesty & have kept us to date on everything. Faith has not only been to every showing, s he also lets the dog out and gives him treats when we are not home outstanding.
This is the only Estate Agents I would use π€
Lyne Β· 2 July 2019
Agent replied Β· 22 February 2025
Thank you for your lovely comments Lyne. x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.