Every review we hold for the Harrow office, from every platform, shown as written. First names only.
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5/5
GoogleSince knowing Preston Hills Estates, I have had no problems. Landlord was also super helpful and staff who came to fix my windows were also very informative, explaining how to use the windows. Any issues I have, has been resolved really promptly. Response time is also really quick. I have had no problems with communication. Would highly recommend this estate agency. Me and my son are currently renting a 2 bedroom flat in London since mid October, so it has been 3 weeks
Thao Β· 26 November 2024
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5/5
GoogleVery good and friendly service. Been with them over 4 years now .. they always help me with any house issues that I raise and work with landlord promptly β¦ Especially, Fred is doing us an amazing jobs here
Mashael Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you Mashael, we thank you for sharing your positive experience!
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5/5
GoogleIβm so grateful, I would like to say thank you so much to Fred. He gave me the best experience ever to rent a home with them. I have spent too much time looking for a safe and nice home and this person showed me a beautiful one. Iβm happy, thanks a lot again! π β¦
Nivia Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you Nivia! it has been a pleasure helping you find your perfect home, If you ever have any more housing needs or questions in the future, please feel free to reach out. Enjoy your new home, and thank you for choosing us to assist you in your search! π β¦
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5/5
GoogleVery happy with this agency!
Fred Khan was always receptive,any issues was sorted on time if we hav had any!Happy to rent with them further !
Svetlana Β· 16 April 2024
Agent replied Β· 15 June 2024
many thanks Svetlana..:) love and respect
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5/5
GoogleI recently had the pleasure of working with Preston Hill Estates to purchase my first home, and I cannot speak highly enough of the customer service I received. I was first welcomed by a young lady called Moniba, she was so kind and helpful
From my very first inquiry, the team at Preston Hill Estates was incredibly responsive and attentive to my needs. They took the time to understand what I was looking for in a home, and they were always available to answer any questions I had along the way.
One thing that really stood out to me was the amount of valuable information that the team at Preston Hill Estates provided me with throughout the process. As a first-time homebuyer, I was definitely feeling a bit overwhelmed by all the different steps involved in purchasing a home. But the team at Preston Hill Estates walked me through each step of the process and provided me with all the information I needed to make informed decisions.
Thanks to their expertise and guidance, I was able to find the perfect home for me in a great neighborhood. I couldn't be happier with my experience working with Preston Hill Estates, and I would highly recommend them to anyone looking to buy or sell a home. Their customer service is truly top-notch, and I'm so grateful for all the help they provided me with during this exciting but somewhat nerve-wracking process.
Barco Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you Barco for sharing your positive experience with Preston Hill Estates! We're thrilled to hear that renting out your property has been a smooth and successful process.
We look forward to continuing to serve you and assisting with any future property needs you may have. If there's anything else you require or any questions that arise, please don't hesitate to reach out. Thank you for choosing Preston Hill Estates!
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5/5
GoogleGreat experience with Preston Hill Estates!
It has been a smooth process throughout, renting out my property. The staff have been incredibly supportive and polite. Mr Jamil has incredible knowledge of the area and neighbourhood and great connections which meant I was able to have my first tenant within a few weeks.
The customer service is brilliant especially since the change in team and being welcomed by Moniba, who was so pleasant to interact with. The other staff here are also extremely accommodating. I look forward to continuing to do business together.
Rabiyah Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you so much for sharing your positive experience with Preston Hill Estates! We're thrilled to hear that renting out your property has been a smooth and successful process.We pride ourselves on providing excellent customer service, and we're delighted that you had a pleasant interaction with Moniba and found the team accommodating.
We look forward to continuing to serve you and assisting with any future property needs you may have.
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5/5
GoogleI can honestly say this is the most helpful and very best agency my family and I have been clients to. Everything with the purchase of our house went so smoothly starting at the viewings and ending at the sale agreement, it was such an easy process with Preston Hill and we felt so supported all the way through. It was visible almost immediately that the type of business which Mr Jamil runs is organised professional and friendly, the atmosphere was so inviting. We got referred to them by our family friends who have sold their property with them so I can definitely recommend them without reservation from both sides of the market. Thank you for such a great experience.
Laura Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you Laura for your kind words! We're thrilled to hear that you had such a positive experience working with Preston Hill and Mr. Jamil. We're delighted that you felt supported every step of the way!
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5/5
GoogleThank you Preston Hill Estates- what great customer service, I have to personally mention Fred for his help he was extremely professional and well spoken. I was happy to call today and the matter was dealt with very promptly. So quick - THANKYOU !!! I can always rely on this branch - WOW!
Sk Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you Monzurul, happy to be of service to you!
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5/5
GoogleHonestly couldnt have asked for a better service, i iust came to get my contract renewed they have always helped me get a good deal. Ive stayed in the property for 4 years and have had no issues! Couldnt have asked for a better real estate company
Ali Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you Ali, its been a pleasure having you a part of our family!
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5/5
GoogleI was greeted by the lovely Moniba when I came into the shop and honestly the experience with this company has been top tier! Theyβre so helpful and honest and they quickly fixed any problems we have with our property without any hassle. Definitely recommend !!
Tanzila Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you for this lovely review Tanzila, its been a pleasure assisting you!
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5/5
Googlethey are always there to help you in any situation
especially Fred
Gabriela Β· 26 November 2024
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1/5
GoogleVery rude staff
I call in the morning to request more information for one house and if itβs possible for a view and the guy who answer the phone was speaking very rude
I donβt know his name but he should have a little bit respect for the customers
Thank you
Alexandra Β· 16 June 2023
Agent replied Β· 15 June 2024
I'm truly sorry to hear that you had a negative experience when you reached out to inquire about a property. We have taken your feedback seriously and have had staff changes to rectify this issue, we take this very seriously. If you are open to it, we would appreciate the opportunity to make things right and provide you with the assistance you deserve. Please don't hesitate to reach out to us again, and we will do our best to ensure a more positive and helpful experience. Thank you for bringing this to our attention.
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1/5
GoogleWhat a rude staff!
I called this morning to ask about a property advertised. The phone reception was not good and I couldn't understand what he was saying on the other line. I asked him to repeat and HE HUNG UP ON ME. VERY RUDE AND UNPROFESSIONAL. What kind of a "reputable" company are you representing?NegativeQuality, Professionalism, Value
Maria Β· 16 June 2022
Agent replied Β· 15 June 2024
I'm truly sorry to hear that you had a negative experience when you reached out to inquire about a property. We have taken your feedback seriously and have had staff changes to rectify this issue, we take this very seriously. If you are open to it, we would appreciate the opportunity to make things right and provide you with the assistance you deserve. Please don't hesitate to reach out to us again, and we will do our best to ensure a more positive and helpful experience. Thank you for bringing this to our attention.
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5/5
GoogleFantastic service from Preston Hill estates that genuinely care and help. As a landlord I did not understand the new license rules and Fred helped me unconditionally. I have been working with Fred now for some time and always receive great service.
Mitesh Β· 16 April 2025
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5/5
GoogleRecently moved to new property, Haque and Fred are very helpful who work in Preston hill agency, I would highly recommend this agency, as they will help you with all the work and solve all your queries when buying the property.
Sanila Β· 16 April 2025
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5/5
Google"I can't recommend Preston Hill Estates (Fred) highly enough! From the moment I contacted them, their team always go above and beyond to ensure I had a seamless experience. They provide exceptional guidance at every step, answering all my β¦
Kam Β· 16 April 2025
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5/5
GoogleGreat service we used Preston Hill Estates to sell our property from start to finish they were very professional, worked to a timely manner and kept us feeling reassured at all times. Definitely recommend π β¦
Henna Β· 26 December 2024
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5/5
GoogleIf you want to sell your property and rent out your property, Preston Hill Estates is the best. All staffs are very polite and professional. I highly recommend them.
Mr Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you Xubu, it has been a pleasure helping you rent out your property, greatly appreciated!
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5/5
GoogleGreat agency, I joined since March and every issue I encountered was resolved. The agency staff are very helpful and kind.
Paulina Β· 21 July 2023
Agent replied Β· 15 June 2024
Glad you are happy with us, Paulina..;)
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5/5
GoogleI really appreciate and recommend the agency .
Elena Β· 16 April 2024
Agent replied Β· 15 June 2024
Thanks Elena
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5/5
GoogleVery helpful finding a home, friedly and professionally
Ahmed Β· 16 April 2025
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5/5
GoogleVery co-operative and solved every problem I had in time.
Mihaela Β· 21 July 2023
Agent replied Β· 15 June 2024
Thanks Mihaela
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1/5
GoogleThe bunch of money grabbers. If there is a problem with property they will say, they send someone and then they never do.NegativeResponsiveness, Quality, Professionalism, Value
Pro Β· 16 June 2021
Agent replied Β· 15 June 2024
We do not have you under our records. Please can you confirm your identity so we can look into this matter We diligently work hard to exceed our clients expectations. Please call our office number 020 8904 9005. Our friendly staff will be more than happy to help.
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5/5
GoogleGreat agency, joined since september nearly been a year and every issue we have faced it has been solved very smoothly and very quick. Defo recommend.
Naiha Β· 16 June 2021
Agent replied Β· 15 June 2024
Thank you Naiha
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.